City Lit > Business > Courses > Communication and presentation skills > Assertiveness: communicate with confidence (clb076)
Assertiveness: communicate with confidence
Course available by request
Duration: 1 day
Price: £995 for up to 10 delegates
Information and booking: Phone 020 7492 2676 or Email business@citylit.ac.uk
What is the course about?
Explore the key themes associated with assertive behaviour and communication and how it can help relationships in the workplace. The course will also enable you to gain the self-esteem and confidence needed to express yourself.
What level is the course?
For anyone who would like to communicate more confidently with colleagues and express their opinions and feelings more effectively.
What will the course cover? (contents, themes, projects)
- Understand the four key behaviours and why assertive behaviour is the most effective
- Practise ‘making a request’ and saying ‘no’ in an assertive way
- Identify the link between self-esteem and assertive behaviour
- Learn ways to get and maintain healthy self-esteem
- Work out a personal assertiveness plan to continue to work on after the course
Who can I contact for further information?
For further information or to book a course phone 020 7492 2676 or Email business@citylit.ac.uk