City Lit - Courses for Business

• Business solutions
• Courses
• FAQs
• News
• About us
• Our Clients
• Request a brochure

13th of February 2012, 05:02 am

City Lit > Business > Courses > Dealing with disabled and diverse customers

---

Dealing with disabled and diverse customers

Does your organisation deal with members of the public? Are you confident that front line staff can deal confidently with disabled customers? Are your services accessible to the millions of disabled users and customers in the UK? Take a proactive approach to attracting and retaining disabled customers and service users, feel more confident in dealing with disabled customers, and understand your legal obligations.

Customers with speech disability: making your service accessible (code: clb046)

Disability awareness for customer-facing staff (code: clb048)

Disability awareness for facilities managers (code: clb049)

Managing diversity in the workplace (code: clb038)

Your Name:

*

Your Email:

*

---

Your message:

I was having a look at the City Lit website and I thought you'd be interested in this page: http://www.citylit.ac.uk/business/index.php/courses/section/dealing-with-disabled-and-diverse-customers/

---

Friends Name:

*

Friends Email:

*

Cancel