Our values

Investors in People Silver Award We have developed core values and values for our staff to support our mission to enhance the lives of adults and develop the employers' workforce by providing inspiring lifelong learning opportunities and our vision to be the best provider of adult lifelong learning in London.

Our core values are:

  • A consistently high and professional standard in our provision
  • Putting the needs of students at the centre of all that we do
  • Ensuring that student expectations are exceeded
  • Ensuring that employers’ needs and expectations are met
  • Striving for excellence in success rates, retention and student satisfaction
  • Helping adults back into learning and using learning as a tool to combat disadvantage
  • Ensuring that all employees are well motivated and qualified to achieve their potential
  • Maintaining an open, honest, accountable and fair approach in all our communications and dealings with employees, students and stakeholders
  • Valuing and promoting equality and diversity

Our values for staff are:

People
  • You treat everyone fairly and with dignity, respecting different styles, skills and cultures
  • You value and promote equality and diversity
  • You support, encourage and develop your colleagues across the organisation
Delivery
  • You know what needs to be done and willingly take responsibility for making it happen, asking for support when necessary
  • You have a strong focus on supporting learners
  • You deliver what you have promised
Professionalism
  • You do your job effectively and to the best of your ability
  • You continuously develop your skills
  • You respond quickly, flexibly and positively to change
  • You learn from experience and setbacks
  • You support and are loyal to our mission, vision, values and strategies
Integrity
  • You are tactful, honest and trustworthy
  • You aim to do the right thing
  • You maintain confidentiality as required

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