Part-time adult education, evening classes: London: City Lit

Managing challenging behaviour for social care settings

Are you a care/support worker with clients who may present challenging behaviour? Learn how to assess situations, introduce a behaviour recording system, and devise strategies for working with challenging behaviour.

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Key course information

Dates
27/10/10 - 03/11/10

Day(s)
Wed

Duration
2 weeks

Time
10:00 - 17:00

Fees
Full fee: £90
Senior fee: £90
Concession: £0

Venue
KS - Keeley Street

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Course code
KCN02

Availability
Available
(status updated every 15 mins)

Enrol now

Call enrolments: 020 7831 7831

Still got questions?
community.outreach@citylit.ac.uk or call 020 7492 2523

Course outline

What is the course about?

This two-day course is for people who work or volunteer in care or support with clients who may constitute a threat to themselves and others. It is about enhancing your confidence in difficult situations by creating awareness and developing specific techniques. It is a foundation course that may lead to further study to develop your skills in this area.

What topics will we cover?

Defining and developing an understanding of challenging and abusive behaviour.
Assessing scales of risk and learning to prepare reports on behavioural incidents.
Analysing situations with a view to future management.
Examining techniques to deal with problem behaviours and difficult feelings and emotions.
Developing personal strategies for coping with difficult situations and minimising stress.

By the end of this course you should be able to:

understand the construction of challenging situations and have increased confidence to manage changes in behaviour.

What level is the course and do I need any particular skills?

This course is non-accredited. You should be able to follow verbal or written instructions. You will be expected to take part in group discussions, make significant contributions and help to move discussions forward. On the second day of the course you will be expected to identify and describe a number of techniques that you could use to manage challenging behaviour. You will have to demonstrate that you are able to use the techniques in a classroom environment.

How will I be taught, and will there be any work outside the class?

You will be expected to participate in group discussion and role play, analyse incidents and research materials.

Are there any other costs? Is there anything I need to bring?

All materials are supplied for the course. You should bring a folder for your work and a pen.

Do I need to have an interview before I can enrol?

No.

What feedback will I get?

You will receive regular feedback from your tutor throughout the course, as and when appropriate. At the end of the course you and your tutor are asked to assess the progress you have made. You will evaluate your learning at the end of the session. Your progress will be regularly assessed and monitored by your tutor. The tutor will provide informal, regular feedback throughout the course. The tutor will also ask you to assess your own progress.

How will I be able to give my views on the course?

Please complete the evaluation form at the end of your course. These are monitored and help us to continually improve our courses.

How do I find out if I can get some support for my learning?

You may be interested in: education and careers advice; financial and childcare support; disability support; support for Deaf and hearing-impaired students; dyslexia support; English and maths support; counselling, and library services (supported learning centre). To find out what may be available to you, and how to apply, see page 201 of the 10-11 course guide, or visit www.citylit.ac.uk/students

When I've finished, what course can I do next?

You can apply for other courses in the care and support work programme at City Lit. You will also receive references and website contacts to follow up your learning.

General information and advice on courses at City Lit is available from the Information and Advice Shop, open Monday to Friday 12:00 – 19:00 during term time, and Monday to Friday 12:00 – 17:00 out of term time. See the course guide for term dates and further details.

Who can I contact for further information?

Tel: 020 7492 2523

community.outreach@citylit.ac.uk

Telephone hours: Mon-Fri 10:00 - 16:00

Select another date / day / time

Dates	Day(s)	Time	Duration	Fees	Snr	Conc	Code	Availability
27/10/10 to 03/11/10	Wed	10:00 - 17:00	2 weeks	£90	£90	£0	KCN02	Available	» Select
31/03/11 to 07/04/11	Thu	10:00 - 17:00	2 weeks	£90	£90	£0	KCN03	Available	» Select

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