Certificate in supporting the development needs of vulnerable people: level 2

Do you want to pursue a career in support work? You will develop the knowledge and skills you need to support vulnerable adults, combining theory and practice. As well as teaching days you will do a placement in a support work setting. Applications are encouraged from learners who have used support services or have experienced homelessness and are ready to progress to employment. A limited number of places may be available for learners who have no experience of accessing support services.

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Key course information

Dates
30/11/11 - 20/06/12

Day(s)
Wed

Duration
26 weeks

Time
09:30 - 16:30

Fees
Full fee: £755
Senior fee: £755
Concession: £70

Venue
KS - Keeley Street

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Course code
KMA03*

Availability
Contact department

This course has started

It may still be possible to enrol. Please call 020 7831 7831 to discuss. Please note that you will have missed some of the course content and it may not be possible for the tutor to fully cover this with you.

Course outline

What is the course about?

The Certificate in Supporting the Development Needs of Vulnerable People is a wide ranging qualification that will enable you to develop essential skills and knowledge to support vulnerable clients. It is relevant to people who wish to work in a number of settings such as homelessness, housing, support, meaningful occupation, resettlement and outreach.

You will attend college for 1 day each week to develop your knowledge and skills. You will also undertake an appropriate work placement to develop your practical competence.

What topics will we cover?

How a knowledge of learning theories can support work with homeless and vulnerable people
How to plan effective support that is holistic and fully includes the client in the process
How to communicate effectively with clients, within your team and with other agencies
How to ensure that your working practice supports your health and safety and that of your clients and colleagues
Safeguarding of homeless and vulnerable people
How coaching skills and solution focussed communication can support your work with clients
How to identify and deliver learning opportunities for clients in your organisation.

By the end of this course you should be able to:

Identify the values and principles that support the work in the sector
Plan support holistically to meet the needs of individuals
Relate to and support individuals in an empowering way
Communicate effectively and use solution focussed c appraches and coaching techniques
Demonstrate safe working practices for yourself and others
Identify your strengths and weaknesses and plan your professional development
Reflect on your work with clients and evaluate your skills and knowledge
Identify opportunities for learning activities in a work setting then plan and implement a short project for clients.

What level is the course and do I need any particular skills?

This is a vocational course. You will work towards the City & Guilds Level 2 Certifcate in Supporting the Development Needs of Vulnerable People.

You should be able to read and summarise information from different sources and write two or three paragraphs confidently. You should be able to follow verbal or written instructions and communicate clearly in writing. You will be expected to take part in group discussions, make significant contributions and help to move discussions forward. You should be able to plan, draft and organise your own work.

How will I be taught, and will there be any work outside the class?

The classroom sessions are tutor led and combine groupwork, discussion, case studies, self-directed study, presentations, role-play, quizzes, DVD resources and research activities. You will be required to work on assignments in your own time.

Your assessor will support you with assessment of your classroom work and workplace experience and a work placement supervisor will support you with the development of your professional practice. You will have individual and group tutorials.

Assessment for the award is continuous. Written evidence, observation of practical competence, questioning, work products and witness testimony are compiled in a portfolio.

Are there any other costs? Is there anything I need to bring?

All course materials and a folder for your work will be provided. You should bring a black pen.

Do I need to have an interview before I can enrol?

Yes. Before you can enrol on this course, you need to have an advisory interview with the relevant department. Without this the enrolment team will be unable to process your enrolment. Please contact the department to arrange your interview, or to find out about drop-in sessions.

What feedback will I get?

You will receive regular feedback from your tutor throughout the course, as and when appropriate. At the end of the course you and your tutor are asked to assess the progress you have made. Your progress will be regularly assessed and monitored by your assessor taking into account the work you complete in the classroom, homework assignments and work produced throughout your placement. Your placement supervisor will also give feedback on your professional practice.

Your progress will be recorded in assessment records and in your portfolio. You will also be required to assess your own progress at each tutorial.

How will I be able to give my views on the course?

Please complete the evaluation form at the end of your course. These are monitored and help us to continually improve our courses. You will be asked to give your views on the course at each tutorial with your assessor.

How do I find out if I can get some support for my learning?

You may be interested in: education and careers advice; financial and childcare support; disability support; support for Deaf and hearing-impaired students; dyslexia support; English and maths support; counselling, and library services (supported learning centre). To find out what may be available to you, and how to apply, see page 213 of the 11/12 course guide, or visit www.citylit.ac.uk/students

When I've finished, what course can I do next?

Once you have completed this course you could can progress to other health and social care related qualifications such as the Level 3 Diploma or a specialist qualification in substance misuse, mental health, housing etc.

General information and advice on courses at City Lit is available from the Information and Advice Shop, open Monday to Friday 12:00 – 19:00 during term time, and Monday to Friday 12:00 – 17:00 out of term time. See the course guide for term dates and further details.

Who can I contact for further information?

Tel: 020 7492 2521

community.outreach@citylit.ac.uk

Telephone hours: Mon-Fri 10:00 - 16:00

Select another date / day / time

Dates	Day(s)	Time	Duration	Fees	Snr	Conc	Code	Availability
30/11/11 to 20/06/12	Wed	09:30 - 16:30	26 weeks	£755	£755	£70	KMA03	Contact department	» Select
13/09/11 to 27/03/12	Tue	09:30 - 16:30	26 weeks	£755	£755	£70	KMA01	Contact department	» Select

Contact us

Careers in care work

Tel: 020 7492 2521

community.outreach@citylit.ac.uk

Telephone hours: Mon-Fri 10:00 - 16:00

Careers in care work

Careers in care work courses at City Lit are ideal if you would like to work in the adult care sector, or if you already work or volunteer in adult care and wish to improve your skills and employability