Certificate in supporting the development needs of vulnerable people: level 2 (for volunteers)

Do you want to pursue a career in support work? You will develop the knowledge and skills you need to support vulnerable adults, combining theory and practice. You must be volunteering in a support work setting to access this course. Applications are encouraged from learners who have used support services or have experienced homelessness and are ready to progress to paid employment. A limited number of places may be available for learners who have no experience of accessing support services.

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Key course information

Dates
20/10/11 - 01/03/12

Day(s)
Thu

Duration
17 weeks

Time
09:30 - 16:30

Fees
Full fee: £755
Senior fee: £755
Concession: £70

Venue
KS - Keeley Street

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Course code
KMA02*

Availability
This course has finished

This course has finished

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Still got questions?
community.outreach@citylit.ac.uk or call 020 7492 2521

Course outline

What is the course about?

The Certificate in Supporting the Development Needs of Vulnerable People is a wide ranging qualification that will enable you to develop essential skills and knowledge of best practice in supporting vulnerable clients. It is relevant to people who wish to work in a number of sectors such as homelessness, housing, support, meaningful occupation, resettlement or outreach.

You will attend college for 1 day each week to develop your knowledge and skills. You will also undertake an appropriate work placement to develop your practical competence.

What topics will we cover?

How a knowledge of learning theories can support work with homeless and vulnerable people
How to plan effective support that is holistic and fully includes the client in the process
How to communicate effectively with clients, within your team and with other agencies
How to ensure that your working practice supports your health and safety and that of your clients and colleagues
Safeguarding of homeless and vulnerable people
How coaching skills and solution focussed communication can support your work with clients
How to identify and deliver learning opportunities for clients in your organisation.

By the end of this course you should be able to:

• Identify the values and principles that support the work in the sector
• Plan support holistically to meet the needs of individuals
• Relate to and support individuals in an empowering way
• Communicate effectively and use solution focussed communication and coaching techniques
• Demonstrate safe working practices for yourself and others
• Identify the strengths and weaknesses of your own skills and knowledge and be able to plan self-development
• Evaluate your work, putting into practice your new and improved skills and knowledge
• Treat people with respect and dignity
• Identify opportunities for learning activities in a work setting then plan and implement a short project for clients
•Implement a short learning project for clients in your work setting.

What level is the course and do I need any particular skills?

This is a Level 2 accredited course that will provide you with a comprehensive foundation in support work knowledge and professional practice. At the start of the course you should be able to read and summarise information from different sources and write two or three paragraphs confidently. You should be able to follow verbal or written instructions and communicate clearly in writing. You will be expected to take part in group discussions, make significant contributions and help to move discussions forward.

How will I be taught, and will there be any work outside the class?

• The classroom sessions are tutor led and combine groupwork, discussion, case studies, self-directed study, presentations, role-play and research activities
• Classroom sessions for 1 day each week
• A designated assessor will support you with assessment of your classroom work and workplace experience
• A work placement supervisor will support you with the development of your professional practice
• Individual and group tutorials

Assessment for the award is continuous. Written evidence, observation of practical competence, questioning, work products and witness testimony are compiled in a portfolio.

Are there any other costs? Is there anything I need to bring?

No.

Do I need to have an interview before I can enrol?

Yes. Before you can enrol on this course, you need to have an advisory interview with the relevant department. Without this the enrolment team will be unable to process your enrolment. Please contact the department to arrange your interview, or to find out about drop-in sessions.

What feedback will I get?

You will receive regular feedback from your tutor throughout the course, as and when appropriate. At the end of the course you and your tutor are asked to assess the progress you have made. Your progress will be regularly assessed and monitored by your tutor and assessor taking into account class work and work produced throughout your placement. Your placement supervisor will also give regular feedback on your professional practice.

Your progress will be recorded in assessment records and in your portfolio. Your tutor will provide informal, regular feedback throughout the course and your assessor will provide formal feedback during tutorials and other assessment activities.

You will also be required to assess your own progress at each tutorial.

How will I be able to give my views on the course?

Please complete the evaluation form at the end of your course. These are monitored and help us to continually improve our courses. You will be asked to give your views on the course at each tutorial with your assessor.

How do I find out if I can get some support for my learning?

You may be interested in: education and careers advice; financial and childcare support; disability support; support for Deaf and hearing-impaired students; dyslexia support; English and maths support; counselling, and library services (supported learning centre). To find out what may be available to you, and how to apply, see page 213 of the 11/12 course guide, or visit www.citylit.ac.uk/students Your tutor will be able to advise you of the support avialable and make a referral to the learning support team if appropriate.

When I've finished, what course can I do next?

Once you have completed this course you could can progress to other health and social care related qualifications such as NVQ level 3 or a specialist qualification in substance misuse, mental health, housing etc.

General information and advice on courses at City Lit is available from the Information and Advice Shop, open Monday to Friday 12:00 – 19:00 during term time, and Monday to Friday 12:00 – 17:00 out of term time. See the course guide for term dates and further details.

Who can I contact for further information?

Tel: 020 7492 2521

community.outreach@citylit.ac.uk

Telephone hours: Mon-Fri 10:00 - 16:00

Contact us

Careers in care work

Tel: 020 7492 2521

community.outreach@citylit.ac.uk

Telephone hours: Mon-Fri 10:00 - 16:00

Careers in care work

Careers in care work courses at City Lit are ideal if you would like to work in the adult care sector, or if you already work or volunteer in adult care and wish to improve your skills and employability