Solution focused communication for social care workers

Learn about the key principles of solution focussed communication. Develop your skills in effective questioning and attentive listening and identify how you can apply this approach to your work.

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Key course information

Dates
04/05/12

Day(s)
Fri

Duration
1 week

Time
09:30 - 16:30

Fees
Full fee: £59^NC

Venue
KS - Keeley Street

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Course code
KCN06

Availability
This course has finished

^NC: No concessionary fees available as there is no government funding for this course.

This course has finished

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Still got questions?
community.outreach@citylit.ac.uk or call 020 7492 2521

Course outline

What is the course about?

Introducing you to the key principles of solution focussed communication (SFC). You will examine how this approach may be applied in your work with individuals and discover how these tools can have a transformative effect.

What topics will we cover?

The origins of SFC and theoretical influences
Different questioning techniques and use of language
Active listening and problem solving
When to use and when not to use SFC.

By the end of this course you should be able to:

Outline the key principles of SFC
Identify how SFC can be applied in your work
Explain the terminology of SFC
Communicate apprpriately using SFC techniques.

What level is the course and do I need any particular skills?

This course is non-accredited. You should be able to follow verbal or written instructions. You will be expected to take part in group discussions, make significant contributions and help to move discussions forward. You will have to demonstrate that you are able to use the techniques in a classroom environment.

How will I be taught, and will there be any work outside the class?

You will be expected to participate in group discussion, small groupwork and role play. You will be provided with a list of recommended texts for further reading that will allow you to continue your learning.

Are there any other costs? Is there anything I need to bring?

All materials are supplied for this course.

Do I need to have an interview before I can enrol?

No.

What feedback will I get?

You will receive regular feedback from your tutor throughout the course, as and when appropriate. At the end of the course you and your tutor are asked to assess the progress you have made.

How will I be able to give my views on the course?

Please complete the evaluation form at the end of your course. These are monitored and help us to continually improve our courses.

How do I find out if I can get some support for my learning?

You may be interested in: education and careers advice; financial and childcare support; disability support; support for Deaf and hearing-impaired students; dyslexia support; English and maths support; counselling, and library services (supported learning centre). To find out what may be available to you, and how to apply, see page 213 of the 11/12 course guide, or visit www.citylit.ac.uk/students

When I've finished, what course can I do next?

You can further your professional development by attending our programme of CPD courses. These include; Supervision for social care managers, Managing challenging behaviour for social care settings or Dementia awareness for social care workers. You may also be interested in the Level 2 health and social care diploma.

General information and advice on courses at City Lit is available from the Information and Advice Shop, open Monday to Friday 12:00 – 19:00 during term time, and Monday to Friday 12:00 – 17:00 out of term time. See the course guide for term dates and further details.

Who can I contact for further information?

Tel: 020 7492 2521

community.outreach@citylit.ac.uk

Telephone hours: Mon-Fri 10:00 - 16:00

Select another date / day / time

Dates	Day(s)	Time	Duration	Fees	Snr	Conc	Code	Availability
09/12/11	Fri	09:30 - 16:30	1 weeks	£59	£59	£59	KCN09	Finished	» Select
04/05/12	Fri	09:30 - 16:30	1 weeks	£59	£59	£59	KCN06	Finished	» Select

Contact us

Careers in care work

Tel: 020 7492 2521

community.outreach@citylit.ac.uk

Telephone hours: Mon-Fri 10:00 - 16:00

Careers in care work

Careers in care work courses at City Lit are ideal if you would like to work in the adult care sector, or if you already work or volunteer in adult care and wish to improve your skills and employability