Bullying and intimidation at work

From playground to boardroom, bullies control through confusion and fear. Learn about the bully mentality and how to recognise bullying, some strategies and techniques of intervention, and organisational tools for prevention and containment, to promote dignity at work.

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Key course information

Dates
14/05/12

Day(s)
Mon

Duration
1 week

Time
10:30 - 16:30

Fees
Full fee: £48
Senior fee: £29

Venue
KS - Keeley Street

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Course code
PS712

Availability
This course has finished

No concessionary fees are available as the limit has been reached.

This course has finished

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Still got questions?
counselling@citylit.ac.uk or call 020 7492 2530

Course outline

What is the course about?

From playground to boardroom, bullies control through confusion and fear. This course will help you understand the bully mentality and recognise bullying. It explores preventive strategies, and develops techniques to work with bullies and victims.

What topics will we cover?

True or false: What is bullying?
Defining harassment and intimidation.
Who is a bully? Background and psychology of bullying.
Recognising bully behaviours.
Is bullying taking place? Early warning signs & what to look for in victims.
Close encounters of the first kind: interpersonal skills in confronting a bully.
Bully reactions to being confronted.
Practical exercises in dealing with intimidation.
Blowing the whistle: practical guidelines.
Sources of help and resources for reading.

By the end of this course you should be able to:

Understand bullying psychology.
Recognise bully behaviours.
Identify symptoms in victims.
Develop skills & strategies to confront bullying and intimidation at a personal level.

What level is the course and do I need any particular skills?

No prior knowledge required. However, please note that this is not a therapeutic session and is not suitable for someone who is feeling very emotional.

How will I be taught, and will there be any work outside the class?

This is a participative training involving discussion, individual self-assessments, practical exercises and role play in pairs, groups and in plenary. The trainer reserves the right to take a flexible approach, responding to group and individual needs while meeting course objectives.

Are there any other costs? Is there anything I need to bring?

Please bring a pen and notebook with you.
The trainer will provide plenty of handouts to back up the course content and learning. No advance reading required.

Do I need to have an interview before I can enrol?

No.

What feedback will I get?

You will receive regular feedback from your tutor throughout the course, as and when appropriate. At the end of the course you and your tutor are asked to assess the progress you have made. You can expect your tutor to give you feedback both individually and through group discussion. There will also be opportunities to evaluate for yourself how you are progressing in discussion and through questionnaires and self-assessments. You will also receive feedback from participants on the course during practical exercises and role play. At the end of the course you will be given the opportunity to complete a record of your achievements which will be verified by your tutor.

How will I be able to give my views on the course?

Please complete the evaluation form at the end of your course. These are monitored and help us to continually improve our courses. The tutor will ask you about the value and learning derived from practical exercises and discussion from time to time. The tutor will also check how you feel at times during the course.

How do I find out if I can get some support for my learning?

You may be interested in: education and careers advice; financial and childcare support; disability support; support for Deaf and hearing-impaired students; dyslexia support; English and maths support; counselling, and library services (supported learning centre). To find out what may be available to you, and how to apply, see page 213 of the 11/12 course guide, or visit www.citylit.ac.uk/students

When I've finished, what course can I do next?

Useful courses include Anger & Conflict Resolution, Assertiveness, Dealing with Difficult People, Enhance Your Listening Skills and Personal Power.

General information and advice on courses at City Lit is available from the Information and Advice Shop, open Monday to Friday 12:00 – 19:00 during term time, and Monday to Friday 12:00 – 17:00 out of term time. See the course guide for term dates and further details.

Who can I contact for further information?

Tel: 020 7492 2530

counselling@citylit.ac.uk

Drop-in course advice (term-time only) Tuesdays 13.30 - 14.30 (please ask at the Department Enquiry Desk).

To enrol on a course, call 020 7831 7831.

Select another date / day / time

Dates	Day(s)	Time	Duration	Fees	Snr	Conc	Code	Availability
16/12/11	Fri	10:30 - 16:30	1 weeks	£48	£29	£19	PS707	Finished	» Select
14/05/12	Mon	10:30 - 16:30	1 weeks	£48	£29	N/A	PS712	Finished	» Select

Contact us

Psychology, counselling & personal development

Tel: 020 7492 2530

counselling@citylit.ac.uk

Drop-in course advice (term-time only) Tuesdays 13.30 - 14.30 (please ask at the Department Enquiry Desk).

To enrol on a course, call 020 7831 7831.

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