The course was very clearly outlined. I thoroughly enjoyed the opportunity to work in groups and the role playing. This definitely enhanced by learning experience and encouraged me to reflect on the learning that took place. I am more aware and confident in dealing with everyday experiences due to attending the assertiveness course.

REALLY GOOD. It was an informative, interactive and practical course. Individual, partner and group participation in exercises which though not difficult did challenge habits and showed areas of conscious resistance and unconscious patterns.

Course leader practices everything she teaches. Works very well with individuals and manages the group in a caring yet assertive way. Manages the time really well. Very good pacing so that there's no time for distractions and keeps the group engaged. Lots of useful handouts which summarise the information delivered and points raised.

I loved the role playing the course leader did and found it very effective though challenging when I participated in a small group. Overall the course helped me see where I have been misunderstanding how my indirect way of handling situations causes the exact problems and upset I'd been hoping to avoid. Now I know it's important to be oh-so-clear about the outcome I want and then work out what to say and have strategies for how to handle others' possible responses. It's going to take a lot of practice to make it a natural behaviour.

If you fully participate in the exercises and discussions you'll get a lot from the course. Especially if you bring some situations you have difficulties handling and bring them into the course to address. If you just like to listen you'll pick up useful tips. Highly recommended.

This course was enjoyable, helpful and a nice balance of practical and handouts. The lecturer was exemplary and obviously an established and well versed individual. She made me feel at ease, engaged and made the group cohesion seemless. 5 stars and a great big thumbs up to City Lit and the tutor :)

I really enjoyed this course. It was incredibly helpfully to be able to meet with people from different backgrounds and experiences who all had the same goals.

The teacher in the course was very good at managing the agenda for all participants and making sure that everyone got a turn to ask questions. The course was well structured, interactive and never boring.

I would recommend this course to anyone who wanted to further develop their assertiveness skills or wanted to do a refresher.

good

this course made me think about ways of behaving that i'd not actually given such direct thought to though before + it all made sense and was something i knew. I would recommend the course and suggest going in having identified specific situations which can prove challenging