Assertiveness

To be assertive is to develop the skill of communicating effectively and on equal terms with others. We offer practical workshops to enable you to gain the self-esteem and confidence to express yourself.

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Key course information

Dates
11/05/12 - 01/06/12

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Day(s)
Fri

Duration
4 weeks

Time
18:00 - 21:30

Fees ?
Full fee: £110
Senior fee: £110

Venue
KS - Keeley Street

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Course code
PA758

Availability
Available
(status updated every 15 mins)

No concessionary fees are available as the limit has been reached.

This course has started

It may still be possible to enrol. Please call 020 7831 7831 to discuss. Please note that you will have missed some of the course content and it may not be possible for the tutor to fully cover this with you.


Course outline

What is the course about?

You will get started using assertive behaviour, which is a powerful communication tool aiming to deal more effectively with interpersonal difficulties that may arise in your life. You will practise some of the skills needed and learn the theory behind them.

What topics will we cover?

Identification of assertive and non-assertive behaviours.
Understanding the rights and responsibilities of an assertive person.
Making a request.
Giving and receiving compliments.
Learning how to say ‘No’.
Receiving criticism assertively.
Giving feedback assertively.

By the end of this course you should be able to:

Differentiate between assertive and non-assertive behaviour.
Describe the rights and responsibilities of an assertive person
Apply some assertiveness skills in class activities.
Plan a personal assertiveness strategy to use beyond the course.

What level is the course and do I need any particular skills?

No prior knowledge is required. This course is suitable if you are completely new to assertiveness work or as a refresher if you have done some training before. We ask that you come willing to participate in the discussions and practical exercises. You will need to speak and read English fluently. Please check if you are unsure of your level.

How will I be taught, and will there be any work outside the class?

You will work individually, in pairs and groups while both learning the theory and practising assertiveness skills. There will be tutor presentations and handouts. As the course unfolds, the tutor will work flexibly to respond to the needs of the group while still meeting course objectives.

Are there any other costs? Is there anything I need to bring?

Please bring a notebook and pen. All other materials needed are provided.

Do I need to have an interview before I can enrol?

No.

What feedback will I get?

You will receive regular feedback from your tutor throughout the course, as and when appropriate. At the end of the course you and your tutor are asked to assess the progress you have made. There will also be opportunities to evaluate for yourself how you are progressing. You will also receive feedback from other participants on the course during exercises and role play. At the end of the course you will be given the opportunity to complete a record of your achievement which will be verified by your tutor.

How will I be able to give my views on the course?

Please complete the evaluation form at the end of your course. These are monitored and help us to continually improve our courses. During the course, your tutor will ask you about the value derived from practical exercises and discussions. Your views are essential to planning future courses.

How do I find out if I can get some support for my learning?

You may be interested in: education and careers advice; financial and childcare support; disability support; support for Deaf and hearing-impaired students; dyslexia support; English and maths support; counselling, and library services (supported learning centre). To find out what may be available to you, and how to apply, see page 213 of the 11/12 course guide, or visit www.citylit.ac.uk/students

When I've finished, what course can I do next?

Related courses include the following titles: Assertiveness at work; Assertiveness in relationships; Anger without aggression; Anger – cool head or hot head; Personal power; Raising your self-esteem; Transforming personal conflict; Dealing with difficult people; Bullying and intimidation at work. You may also want to enrol on other personal development, counselling or psychology courses at the City Lit.

General information and advice on courses at City Lit is available from the Information and Advice Shop, open Monday to Friday 12:00 – 19:00 during term time, and Monday to Friday 12:00 – 17:00 out of term time. See the course guide for term dates and further details.

Who can I contact for further information?

Tel: 020 7492 2530

counselling@citylit.ac.uk

Drop-in course advice (term-time only) Tuesdays 13.30 - 14.30 (please ask at the Department Enquiry Desk).



To enrol on a course, call 020 7831 7831.

Select another date / day / time

Dates Day(s) Time Duration Fees Snr Conc Code Availability
11/05/12 to
01/06/12
Fri 18:00 - 21:30 4 weeks £110 £110 N/A PA758 Started » Select
02/06/12 to
09/06/12
Sat 10:30 - 16:30 2 weeks £79 £79 £27 PA757 Available » Select
23/09/11 to
14/10/11
Fri 18:00 - 21:30 4 weeks £102 £102 £34 PA752 Finished » Select
05/11/11 to
12/11/11
Sat 10:30 - 16:30 2 weeks £79 £79 N/A PA750 Finished » Select
25/11/11 to
02/12/11
Fri 10:30 - 16:30 2 weeks £76 £49 £25 PA751 Finished » Select
07/01/12 to
14/01/12
Sat 10:30 - 16:30 2 weeks £79 £79 £27 PA756 Finished » Select
03/02/12 to
10/02/12
Fri 10:30 - 16:30 2 weeks £76 £49 £25 PA754 Finished » Select
21/04/12 to
28/04/12
Sat 10:30 - 16:30 2 weeks £79 £79 £27 PA755 Finished » Select

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Contact us

Psychology, counselling & personal development

Tel: 020 7492 2530

counselling@citylit.ac.uk

Drop-in course advice (term-time only) Tuesdays 13.30 - 14.30 (please ask at the Department Enquiry Desk).



To enrol on a course, call 020 7831 7831.

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