Working with employers
1 in 20 people in the UK has difficulty with speaking, listening and/or understanding language. Do your staff deal with customers in a helpful and effective way?
We offer a unique course, Customers with speech disability: making your service accessible, which can be tailored to meet the needs of your staff. The course is aimed at front line and customer service managers to help them learn to recognise stammering or other types of communication disability and select the best way of helping the customer.
To run this course for your organisation, contact us on 020 7492 2675 or email business@citylit.ac.uk
What other customers thought:
"Excellent....extremely useful - I feel much better equipped to help customers having completed this course."
Chelsea & Westminster Hospital
" Exceeded my expectations - I'm much more aware of the different types of communication disability and how I can personally help." Camden Libraries.
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Contact us
Speech therapy
Tel: 020 7492 2578
Please contact us by phone, email or letter if you would like to discuss any of the courses, or to arrange a pre-enrolment advice session where necessary.
Featured course
Speaking circle for people who stammer
Why City Lit?
If you are looking for a great choice of inspiring courses; a bright, modern environment to learn in located in central London; the opportunity to have fun and meet like-minded people, we look forward to seeing you at City Lit!