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We want to know about your experience at City Lit. This will help us to continue improving.

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Complaints to City Lit 

We take all feedback seriously and will send you an acknowledgement within five working days of receiving it.  Your complaint will be investigated by the relevant department and you will receive a written response within 10 to 20 working days. 
false If you need a hard copy, please ask a member of staff. If you would like to read about some of the actions we've taken as a result of learner feedback, please see the 'You said, we did' page.