Communication and deaf awareness

 

CL014

Communication with older people with a hearing loss

Half a day

Ninety per cent of people over 80 have a hearing loss. This course is aimed at nurses, doctors, front-line staff and anyone who has face-to-face contact with patients and visitors.

The course will cover the features of age-related hearing loss and how these relate to what and how older people hear and understand. Participants will learn communication strategies so that older people can understand them better. We will look at how to help older people make the best use of their hearing aids for conversation.

 

CL015

Introduction to lipreading patients with a tracheostomy

1 day

This course is aimed at nurses, SLTs, physiotherapists and doctors who may be reliant on lipreading their patients who have a tracheostomy or laryngectomy. On this course, participants will learn how lipreading works and practise identifying visible speech sounds. We will cover the fingerspelling alphabet and demonstrate how this can be used to clarify confusions when lipreading.  This course provides a practical introduction which will show staff how to maximise the lipreading ability that they already have.

 

CL016

Lipreading patients with a tracheostomy

2 days

This course is aimed at nurses, SLTs, physiotherapists and doctors who may be reliant on lipreading their patients who have a tracheostomy or laryngectomy. On this course, participants will learn how lipreading works and practise identifying visible speech sounds and selecting the correct consonant from those which cause most confusion. They will also be introduced to the less visible consonants. We will cover the fingerspelling alphabet and demonstrate how this can be used to clarify confusions when lipreading.  This course will show staff how to maximise the lipreading ability that they already have.

 

CL017

Deaf awareness: communication with hard of hearing and deafened people

Half a day

One in six of the population  - and nearly three quarters of people over 70 -  have a hearing loss.  This course is aimed at nurses, doctors, front-line staff and anyone who has face-to-face contact with patients and visitors. It provides a general introduction to the different types of deafness and the difficulties faced by deaf and hard of hearing people. Participants will learn about and practise strategies which will facilitate easier communication with patients who have a hearing loss. They will also find out how to include hard of hearing or deaf colleagues in conversations and how to make the working environment more accessible.

CL018

Communication with deaf people in British Sign Language

half a day

 This course is aimed at nurses, doctors, front-line staff and anyone who has face-to-face contact with patients and visitors. Learn how to communicate with profoundly deaf people who use BSL as their first language. Participants will learn basic everyday signs to help with general conversations. Topics covered will include greetings, meeting people, getting around, fingerspelling and some basic hospital-related vocabulary. Vocabulary and phrases can be tailored to your particular needs/specialist area.

 

CL006

Adult stammering therapy

11 days

Delivered by the highly experienced speech therapy team at City Lit, national centre of excellence in adult stammering therapy, this course is specifically tailored to meet the needs of NHS employees who stammer.  Our approach to therapy encompasses exploration of the emotional and psychological aspects of stammering as well as working with the stammering itself.  Working intensively has been shown to be an excellent way for people who stammer to work on their speech and to make long-lasting changes.  

 

CL001

Communication disability awareness 

Half a day

Did you know that 1 in 20 people in the UK have difficulties with speaking, listening or understanding?  This half-day workshop, aimed at all patient-facing staff, will provide the tools and strategies needed to reduce the barriers to successful communication when interacting with patients with speech and language difficulties in a variety of situations – face-to-face, on the phone and in writing.  In this way your service will become more accessible and customer relations improved.

The course will cover:

• Identification of different types of communication disability

• The effects of communication breakdown

• Understanding and meeting your obligations under the Equality Act

• Barriers: what gets in the way when communicating?

• Selecting the best strategy for assisting communication

• Developing confidence when communicating with patients with speech and language disability