Communication with older people with a hearing loss

Course Dates: 27/06/25
Time: 10:30 - 13:30
Location: Keeley Street
The course will cover the features of age-related hearing loss and how these relate to what, and how, older people hear and understand. Participants will learn communication strategies so that older people can understand them better.

This course will be taught in spoken English and not in sign language.
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Full fee £69.00 Senior fee £69.00 Concession £69.00

Communication with older people with a hearing loss
  • Course Code: GL501
  • Dates: 27/06/25 - 27/06/25
  • Time: 10:30 - 13:30
  • Taught: Fri, Daytime
  • Duration: 1 session
  • Location: Keeley Street
  • Tutor: Lorraine Braggins

Course Code: GL501

Fri, day, 27 Jun - 27 Jun '25

Duration: 1 session

Any questions? deafedu@citylit.ac.uk
or call 020 8078 0764

Please note: We offer a wide variety of financial support to make courses affordable. Just visit our online Help Centre for more information on a range of topics including fees, online learning and FAQs.

What is the course about?

Ninety per cent of people over 80 have a hearing loss. This course is suitable for nurses, doctors, carers, front-line staff and anyone who has face-to-face contact with older people.

What will we cover?

The course will cover the features of age-related hearing loss and how these relate to what, and how, older people hear and understand. Participants will learn communication strategies so that older people can understand them better. We will look at how to help older people make the best use of their hearing aids.

What will I achieve?
By the end of this course you should be able to...

- Identify the features of age-related hearing loss
- Identify how to help people use hearing aids effectively
- Use effective communication strategies with older hearing impaired people.

What level is the course and do I need any particular skills?

You will need to be able to read simple English sentences and follow instructions.

This course will be taught in spoken English and not in sign language.

How will I be taught, and will there be any work outside the class?

A variety of teaching methods will be used in this session including presentation, demonstration and practical work. You will work in large groups, smaller groups and pairs. Information may be shared by means of handouts, demonstrations and discussions.

We aim to make all our teaching accessible for students with an acquired hearing loss, whether it is an online course or face to face.

Are there any other costs? Is there anything I need to bring?

No, though you may like to bring a notebook and pen.

Lorraine Braggins

Lorraine’s career working with deaf people spans more than 35 years. Following her training at City Lit, she became a hearing therapist and lipreading teacher within an NHS audiology department. She subsequently worked with deaf children in schools, supporting them with their language development. Lorraine joined City Lit in 2008 to manage the Acquired Hearing Loss programme and has since developed many initiatives, such as Lipreading and Managing Hearing Loss courses for armed Forces personnel and veterans, as well as training for Social Services staff to support deaf people. Lorraine enjoys teaching all the varied topics about deafness. She is a passionate champion of the benefits of lipreading classes and has spoken about the issues on BBC Radio 4 and at the House of Commons. She is currently training more lipreading teachers from across the U.K. Lorraine has a B.A. (Hons) in French and Russian.

Please note: We reserve the right to change our tutors from those advertised. This happens rarely, but if it does, we are unable to refund fees due to this. Our tutors may have different teaching styles; however we guarantee a consistent quality of teaching in all our courses.