Build practical, responsible AI skills for the modern workplace. Learn how to use generative AI to research, develop ideas, draft and improve content, summarise information and support everyday tasks.
Learning modes and locations may be different depending on the course start date. Please check the location of your chosen course and read our guide to learning modes and locations to help you choose the right course for you.
Please note: We offer a wide variety of financial support to make courses affordable. Just visit our online Help Centre for more information on a range of topics including fees, online learning and FAQs.
This practical one-day course introduces generative AI and explores how it can be used effectively in the workplace. You will learn what tools such as ChatGPT and Google Gemini can and cannot do, and how to give them clear instructions to produce useful results.
Through guided exercises, you will use AI to support common workplace activities such as researching a topic, generating ideas, drafting and revising text, summarising information and planning tasks. We will also consider accuracy, bias, privacy, copyright and the importance of checking AI-generated material.
The course is suitable for people from a wide range of backgrounds, including those returning to work, changing careers or looking to develop their existing workplace skills.
What will we cover?
What generative AI is and how it works
An introduction to commonly used workplace AI tools
Understanding the strengths and limitations of AI
Writing effective prompts and refining AI responses
Using AI to research and explore a topic
Brainstorming, planning and developing ideas
Drafting, rewriting and proofreading workplace documents
Summarising documents and extracting key information
Adapting content for different audiences, purposes and tones
Checking AI-generated information for errors or unsupported claims
Privacy, confidentiality, bias, copyright and responsible use
Developing a practical personal workflow for using AI at work
What will I achieve? By the end of this course you should be able to...
Explain in simple terms what generative AI is and how it can support workplace tasks.
Write clear prompts that provide AI tools with an appropriate task, context and format.
Improve results by reviewing, questioning and refining AI responses.
Use AI to generate ideas, organise information and support planning.
Draft, summarise, edit and adapt workplace content using AI.
Identify potential inaccuracies, bias and other limitations in AI-generated material.
Recognise when information should not be shared with a public AI tool.
Use AI more confidently, critically and responsibly in your own work.
What level is the course and do I need any particular skills?
This is an introductory course. No previous experience of artificial intelligence or generative AI is required.
You should have basic confidence using a computer, navigating websites and entering text into online forms. The course is designed for learners with varied professional backgrounds and levels of technical experience.
How will I be taught, and will there be any work outside the class?
The course will combine tutor demonstrations, short explanations, guided practical exercises, discussion and individual activities. You will have opportunities to experiment with AI tools and apply what you learn to realistic workplace tasks.
Activities can be adapted to suit different occupations, interests and levels of experience. There is no compulsory work outside the class, although you will be encouraged to continue practising with suitable AI tools afterwards.
Are there any other costs? Is there anything I need to bring?
There are no additional course costs. You will need access to an email address and may be asked to create or sign in to a free account for one or more AI services.
Computers and internet access will be provided. You may bring your own laptop if you prefer, together with its charger. Please do not bring or upload confidential, commercially sensitive or personally identifiable workplace information for use in class exercises.
When I've finished, what course can I do next?
City Lit offers a variety of progression courses in this subject area. Please click here to view our courses.
Disclaimer: Use of Third-Party Software
AI tools (such as Gemini, Google AI Studio, ChatGPT, etc.) can be valuable for learning and productivity. However, many of these services-particularly those offered free of charge-may use the information you input, along with generated responses, to train and improve their models.
City Lit does not support, control or accept responsibility for these tools. Students should use personal email addresses when signing up for any software and are advised to review the provider’s privacy policy and terms of use to understand how their data is collected, processed, stored, and shared.
We do not recommend inputting sensitive, confidential, or personal information into these tools unless you have reviewed the product’s terms and conditions and are confident that its privacy and security measures meet your requirements.
Examples of sensitive information include:
Personal information
Student information
Confidential information
Sensitive information
Information about other people without their consent
Vina Theodorakopoulou teaches at the intersection of technology, business and society, helping learners connect big ideas on economics, innovation and human behaviour to real-world decisions and practical outcomes. With a background in financial and professional services and a PhD in behavioural economics, she brings practical insight into how decisions are made under uncertainty and how systems -from markets to organisations- affect everyday life and work. At City Lit, her courses span topics such as AI and ethics, global capitalism, innovation, sustainability and communication. Across all subjects, she focuses on connecting ideas to practice, encouraging learners to apply what they learn in meaningful and tangible ways. She has a strong interest in global cultures and communication, reflected in her teaching of languages and cultural forms, including Greek dance. She believes learning should open up new ways of thinking about work, culture and how we live — and offer practical value beyond the classroom.
Craig KirkwoodSee moreSee less
Craig Kirkwood is an Australian software instructor and design consultant now living and working in London. He has more than 3 decades experience as a professional designer where his recent clients include Apple Computer, the United Nations, Penguin Books, the HMRC, the Ministry of Defence, London Met Police, the National Audit Office and University College London. He is an Adobe Certified Instructor in most Adobe applications including Photoshop, Illustrator, InDesign, Premiere, Captivate and After Effects. He also teaches and consults on user experience (UX) design, web design and development in CSS, HTML and WordPress. Prior to moving to the UK, he was the Managing Director of Fearless Media which was, for a decade or so, Australia’s leading Adobe training provider with training rooms around the country. Craig is also completing a PhD where his research examines the science of colour perception and its practical implementation in interface design and user experience.
Please note: We reserve the right to change our tutors from those advertised. This happens rarely, but if it does, we are unable to refund fees due to this. Our tutors may have different teaching styles; however we guarantee a consistent quality of teaching in all our courses.
product
https://www.citylit.ac.uk/ai-for-the-workplace-practical-skills-for-work3076294AI for the Workplace : Practical Skills for Workhttps://www.citylit.ac.uk/media/catalog/category/ai-tools-and-applications-for-business-a-short-introduction-cmart35-1024.jpg159159GBPInStock/Courses/Courses/Business, marketing & technology/Courses/Business, marketing & technology/AI & technology/Technology/Courses/Business, marketing & technology/AI & technology/Courses/New courses22851211158713526174312285121113526<p>Build practical, responsible AI skills for the modern workplace. Learn how to use generative AI to research, develop ideas, draft and improve content, summarise information and support everyday tasks.</p>003076252AI for the Workplace : Practical Skills for Work159159https://www.citylit.ac.uk/media/catalog/category/ai-tools-and-applications-for-business-a-short-introduction-cmart35-1024.jpgInStockDaytimeWedHybrid (choose either online or in-person)Available coursesOne-off onlyWeekday2026-10-21T00:00:00+00:00BeginnersOct 2026Business, marketing & technologyCMART101159159AI for the Workplace : Practical Skills for Work127103159Craig Kirkwoodai-for-the-workplace-practical-skills-for-work/cmart101-2627<p>Build practical, responsible AI skills for the modern workplace. Learn how to use generative AI to research, develop ideas, draft and improve content, summarise information and support everyday tasks.</p>0000-Available|2026-10-21 00:00:00<p>This practical one-day course introduces generative AI and explores how it can be used effectively in the workplace. You will learn what tools such as ChatGPT and Google Gemini can and cannot do, and how to give them clear instructions to produce useful results.</p><p>Through guided exercises, you will use AI to support common workplace activities such as researching a topic, generating ideas, drafting and revising text, summarising information and planning tasks. We will also consider accuracy, bias, privacy, copyright and the importance of checking AI-generated material.</p><p>The course is suitable for people from a wide range of backgrounds, including those returning to work, changing careers or looking to develop their existing workplace skills.<br> </p><p>Build practical, responsible AI skills for the modern workplace. Learn how to use generative AI to research, develop ideas, draft and improve content, summarise information and support everyday tasks.</p><ul><li>What generative AI is and how it works</li><li>An introduction to commonly used workplace AI tools</li><li>Understanding the strengths and limitations of AI</li><li>Writing effective prompts and refining AI responses</li><li>Using AI to research and explore a topic</li><li>Brainstorming, planning and developing ideas</li><li>Drafting, rewriting and proofreading workplace documents</li><li>Summarising documents and extracting key information</li><li>Adapting content for different audiences, purposes and tones</li><li>Checking AI-generated information for errors or unsupported claims</li><li>Privacy, confidentiality, bias, copyright and responsible use</li><li>Developing a practical personal workflow for using AI at work<br> </li></ul><ul><li>Explain in simple terms what generative AI is and how it can support workplace tasks.</li><li>Write clear prompts that provide AI tools with an appropriate task, context and format.</li><li>Improve results by reviewing, questioning and refining AI responses.</li><li>Use AI to generate ideas, organise information and support planning.</li><li>Draft, summarise, edit and adapt workplace content using AI.</li><li>Identify potential inaccuracies, bias and other limitations in AI-generated material.</li><li>Recognise when information should not be shared with a public AI tool.</li><li>Use AI more confidently, critically and responsibly in your own work.<br> </li></ul><p>This is an introductory course. No previous experience of artificial intelligence or generative AI is required.</p><p>You should have basic confidence using a computer, navigating websites and entering text into online forms. The course is designed for learners with varied professional backgrounds and levels of technical experience.<br> </p><p>The course will combine tutor demonstrations, short explanations, guided practical exercises, discussion and individual activities. You will have opportunities to experiment with AI tools and apply what you learn to realistic workplace tasks.</p><p>Activities can be adapted to suit different occupations, interests and levels of experience. There is no compulsory work outside the class, although you will be encouraged to continue practising with suitable AI tools afterwards.<br> </p><p>There are no additional course costs. You will need access to an email address and may be asked to create or sign in to a free account for one or more AI services.</p><p>Computers and internet access will be provided. You may bring your own laptop if you prefer, together with its charger. Please do not bring or upload confidential, commercially sensitive or personally identifiable workplace information for use in class exercises.<br> </p><p><strong>City Lit offers a variety of progression courses in this subject area. Please click <a href="https://www.citylit.ac.uk/media/wysiwyg/pdf/C2627_Technology_courses.pdf" target="_blank" rel="noopener noreferrer">here</a> to view our courses.</strong></p><p><strong>Disclaimer: Use of Third-Party Software</strong></p><p>AI tools (such as Gemini, Google AI Studio, ChatGPT, etc.) can be valuable for learning and productivity. However, many of these services-particularly those offered free of charge-may use the information you input, along with generated responses, to train and improve their models.</p><p>City Lit does not support, control or accept responsibility for these tools. Students should use personal email addresses when signing up for any software and are advised to review the provider’s privacy policy and terms of use to understand how their data is collected, processed, stored, and shared.</p><p>We do not recommend inputting sensitive, confidential, or personal information into these tools unless you have reviewed the product’s terms and conditions and are confident that its privacy and security measures meet your requirements.</p><ul><li>Examples of sensitive information include:<ul><li>Personal information</li><li>Student information</li><li>Confidential information</li><li>Sensitive information</li><li>Information about other people without their consent</li></ul></li></ul><p>Please also refer to our <a href="https://help.citylit.ac.uk/hc/en-gb/sections/16569136276637-Students" target="_blank" rel="noopener noreferrer">City Lit policies</a></p><p> </p>AI & technologyTechnologyvirtual3092035AI for the Workplace : Practical Skills for Work159159https://www.citylit.ac.uk/media/catalog/category/ai-tools-and-applications-for-business-a-short-introduction-cmart35-1024.jpgInStockDaytimeSunKeeley StreetAvailable coursesOne-off onlyWeekend2026-10-04T00:00:00+00:00BeginnersOct 2026Business, marketing & technologyCMART103159159AI for the Workplace : Practical Skills for Work127103159Vina Theodorakopoulouai-for-the-workplace-practical-skills-for-work/cmart103-2627<p>Build practical, responsible AI skills for the modern workplace. Learn how to use generative AI to research, develop ideas, draft and improve content, summarise information and support everyday tasks.</p>0000-Available|2026-10-04 00:00:00<p>This practical one-day course introduces generative AI and explores how it can be used effectively in the workplace. You will learn what tools such as ChatGPT and Google Gemini can and cannot do, and how to give them clear instructions to produce useful results.</p><p>Through guided exercises, you will use AI to support common workplace activities such as researching a topic, generating ideas, drafting and revising text, summarising information and planning tasks. We will also consider accuracy, bias, privacy, copyright and the importance of checking AI-generated material.</p><p>The course is suitable for people from a wide range of backgrounds, including those returning to work, changing careers or looking to develop their existing workplace skills.<br> </p><p>Build practical, responsible AI skills for the modern workplace. Learn how to use generative AI to research, develop ideas, draft and improve content, summarise information and support everyday tasks.</p><ul><li>What generative AI is and how it works</li><li>An introduction to commonly used workplace AI tools</li><li>Understanding the strengths and limitations of AI</li><li>Writing effective prompts and refining AI responses</li><li>Using AI to research and explore a topic</li><li>Brainstorming, planning and developing ideas</li><li>Drafting, rewriting and proofreading workplace documents</li><li>Summarising documents and extracting key information</li><li>Adapting content for different audiences, purposes and tones</li><li>Checking AI-generated information for errors or unsupported claims</li><li>Privacy, confidentiality, bias, copyright and responsible use</li><li>Developing a practical personal workflow for using AI at work<br> </li></ul><ul><li>Explain in simple terms what generative AI is and how it can support workplace tasks.</li><li>Write clear prompts that provide AI tools with an appropriate task, context and format.</li><li>Improve results by reviewing, questioning and refining AI responses.</li><li>Use AI to generate ideas, organise information and support planning.</li><li>Draft, summarise, edit and adapt workplace content using AI.</li><li>Identify potential inaccuracies, bias and other limitations in AI-generated material.</li><li>Recognise when information should not be shared with a public AI tool.</li><li>Use AI more confidently, critically and responsibly in your own work.<br> </li></ul><p>This is an introductory course. No previous experience of artificial intelligence or generative AI is required.</p><p>You should have basic confidence using a computer, navigating websites and entering text into online forms. The course is designed for learners with varied professional backgrounds and levels of technical experience.<br> </p><p>The course will combine tutor demonstrations, short explanations, guided practical exercises, discussion and individual activities. You will have opportunities to experiment with AI tools and apply what you learn to realistic workplace tasks.</p><p>Activities can be adapted to suit different occupations, interests and levels of experience. There is no compulsory work outside the class, although you will be encouraged to continue practising with suitable AI tools afterwards.<br> </p><p>There are no additional course costs. You will need access to an email address and may be asked to create or sign in to a free account for one or more AI services.</p><p>Computers and internet access will be provided. You may bring your own laptop if you prefer, together with its charger. Please do not bring or upload confidential, commercially sensitive or personally identifiable workplace information for use in class exercises.<br> </p><p><strong>City Lit offers a variety of progression courses in this subject area. Please click <a href="https://www.citylit.ac.uk/media/wysiwyg/pdf/C2627_Technology_courses.pdf" target="_blank" rel="noopener noreferrer">here</a> to view our courses.</strong></p><p><strong>Disclaimer: Use of Third-Party Software</strong></p><p>AI tools (such as Gemini, Google AI Studio, ChatGPT, etc.) can be valuable for learning and productivity. However, many of these services-particularly those offered free of charge-may use the information you input, along with generated responses, to train and improve their models.</p><p>City Lit does not support, control or accept responsibility for these tools. Students should use personal email addresses when signing up for any software and are advised to review the provider’s privacy policy and terms of use to understand how their data is collected, processed, stored, and shared.</p><p>We do not recommend inputting sensitive, confidential, or personal information into these tools unless you have reviewed the product’s terms and conditions and are confident that its privacy and security measures meet your requirements.</p><ul><li>Examples of sensitive information include:<ul><li>Personal information</li><li>Student information</li><li>Confidential information</li><li>Sensitive information</li><li>Information about other people without their consent</li></ul></li></ul><p>Please also refer to our <a href="https://help.citylit.ac.uk/hc/en-gb/sections/16569136276637-Students" target="_blank" rel="noopener noreferrer">City Lit policies</a></p><p> </p>AI & technologyTechnologyvirtual3092038AI for the Workplace : Practical Skills for Work159159https://www.citylit.ac.uk/media/catalog/category/ai-tools-and-applications-for-business-a-short-introduction-cmart35-1024.jpgInStockDaytimeSatHybrid (choose either online or in-person)Available coursesOne-off onlyWeekend2026-12-05T00:00:00+00:00BeginnersDec 2026Business, marketing & technologyCMART104159159AI for the Workplace : Practical Skills for Work127103159Craig Kirkwoodai-for-the-workplace-practical-skills-for-work/cmart104-2627<p>Build practical, responsible AI skills for the modern workplace. Learn how to use generative AI to research, develop ideas, draft and improve content, summarise information and support everyday tasks.</p>0000-Available|2026-12-05 00:00:00<p>This practical one-day course introduces generative AI and explores how it can be used effectively in the workplace. You will learn what tools such as ChatGPT and Google Gemini can and cannot do, and how to give them clear instructions to produce useful results.</p><p>Through guided exercises, you will use AI to support common workplace activities such as researching a topic, generating ideas, drafting and revising text, summarising information and planning tasks. We will also consider accuracy, bias, privacy, copyright and the importance of checking AI-generated material.</p><p>The course is suitable for people from a wide range of backgrounds, including those returning to work, changing careers or looking to develop their existing workplace skills.<br> </p><p>Build practical, responsible AI skills for the modern workplace. Learn how to use generative AI to research, develop ideas, draft and improve content, summarise information and support everyday tasks.</p><ul><li>What generative AI is and how it works</li><li>An introduction to commonly used workplace AI tools</li><li>Understanding the strengths and limitations of AI</li><li>Writing effective prompts and refining AI responses</li><li>Using AI to research and explore a topic</li><li>Brainstorming, planning and developing ideas</li><li>Drafting, rewriting and proofreading workplace documents</li><li>Summarising documents and extracting key information</li><li>Adapting content for different audiences, purposes and tones</li><li>Checking AI-generated information for errors or unsupported claims</li><li>Privacy, confidentiality, bias, copyright and responsible use</li><li>Developing a practical personal workflow for using AI at work<br> </li></ul><ul><li>Explain in simple terms what generative AI is and how it can support workplace tasks.</li><li>Write clear prompts that provide AI tools with an appropriate task, context and format.</li><li>Improve results by reviewing, questioning and refining AI responses.</li><li>Use AI to generate ideas, organise information and support planning.</li><li>Draft, summarise, edit and adapt workplace content using AI.</li><li>Identify potential inaccuracies, bias and other limitations in AI-generated material.</li><li>Recognise when information should not be shared with a public AI tool.</li><li>Use AI more confidently, critically and responsibly in your own work.<br> </li></ul><p>This is an introductory course. No previous experience of artificial intelligence or generative AI is required.</p><p>You should have basic confidence using a computer, navigating websites and entering text into online forms. The course is designed for learners with varied professional backgrounds and levels of technical experience.<br> </p><p>The course will combine tutor demonstrations, short explanations, guided practical exercises, discussion and individual activities. You will have opportunities to experiment with AI tools and apply what you learn to realistic workplace tasks.</p><p>Activities can be adapted to suit different occupations, interests and levels of experience. There is no compulsory work outside the class, although you will be encouraged to continue practising with suitable AI tools afterwards.<br> </p><p>There are no additional course costs. You will need access to an email address and may be asked to create or sign in to a free account for one or more AI services.</p><p>Computers and internet access will be provided. You may bring your own laptop if you prefer, together with its charger. Please do not bring or upload confidential, commercially sensitive or personally identifiable workplace information for use in class exercises.<br> </p><p><strong>City Lit offers a variety of progression courses in this subject area. Please click <a href="https://www.citylit.ac.uk/media/wysiwyg/pdf/C2627_Technology_courses.pdf" target="_blank" rel="noopener noreferrer">here</a> to view our courses.</strong></p><p><strong>Disclaimer: Use of Third-Party Software</strong></p><p>AI tools (such as Gemini, Google AI Studio, ChatGPT, etc.) can be valuable for learning and productivity. However, many of these services-particularly those offered free of charge-may use the information you input, along with generated responses, to train and improve their models.</p><p>City Lit does not support, control or accept responsibility for these tools. Students should use personal email addresses when signing up for any software and are advised to review the provider’s privacy policy and terms of use to understand how their data is collected, processed, stored, and shared.</p><p>We do not recommend inputting sensitive, confidential, or personal information into these tools unless you have reviewed the product’s terms and conditions and are confident that its privacy and security measures meet your requirements.</p><ul><li>Examples of sensitive information include:<ul><li>Personal information</li><li>Student information</li><li>Confidential information</li><li>Sensitive information</li><li>Information about other people without their consent</li></ul></li></ul><p>Please also refer to our <a href="https://help.citylit.ac.uk/hc/en-gb/sections/16569136276637-Students" target="_blank" rel="noopener noreferrer">City Lit policies</a></p><p> </p>AI & technologyTechnologyvirtual3092041AI for the Workplace : Practical Skills for Work159159https://www.citylit.ac.uk/media/catalog/category/ai-tools-and-applications-for-business-a-short-introduction-cmart35-1024.jpgInStockDaytimeTueHybrid (choose either online or in-person)Available coursesOne-off onlyWeekday2027-02-09T00:00:00+00:00BeginnersFeb 2027Business, marketing & technologyCMART105159159AI for the Workplace : Practical Skills for Work127103159Vina Theodorakopoulouai-for-the-workplace-practical-skills-for-work/cmart105-2627<p>Build practical, responsible AI skills for the modern workplace. Learn how to use generative AI to research, develop ideas, draft and improve content, summarise information and support everyday tasks.</p>0000-Available|2027-02-09 00:00:00<p>This practical one-day course introduces generative AI and explores how it can be used effectively in the workplace. You will learn what tools such as ChatGPT and Google Gemini can and cannot do, and how to give them clear instructions to produce useful results.</p><p>Through guided exercises, you will use AI to support common workplace activities such as researching a topic, generating ideas, drafting and revising text, summarising information and planning tasks. We will also consider accuracy, bias, privacy, copyright and the importance of checking AI-generated material.</p><p>The course is suitable for people from a wide range of backgrounds, including those returning to work, changing careers or looking to develop their existing workplace skills.<br> </p><p>Build practical, responsible AI skills for the modern workplace. Learn how to use generative AI to research, develop ideas, draft and improve content, summarise information and support everyday tasks.</p><ul><li>What generative AI is and how it works</li><li>An introduction to commonly used workplace AI tools</li><li>Understanding the strengths and limitations of AI</li><li>Writing effective prompts and refining AI responses</li><li>Using AI to research and explore a topic</li><li>Brainstorming, planning and developing ideas</li><li>Drafting, rewriting and proofreading workplace documents</li><li>Summarising documents and extracting key information</li><li>Adapting content for different audiences, purposes and tones</li><li>Checking AI-generated information for errors or unsupported claims</li><li>Privacy, confidentiality, bias, copyright and responsible use</li><li>Developing a practical personal workflow for using AI at work<br> </li></ul><ul><li>Explain in simple terms what generative AI is and how it can support workplace tasks.</li><li>Write clear prompts that provide AI tools with an appropriate task, context and format.</li><li>Improve results by reviewing, questioning and refining AI responses.</li><li>Use AI to generate ideas, organise information and support planning.</li><li>Draft, summarise, edit and adapt workplace content using AI.</li><li>Identify potential inaccuracies, bias and other limitations in AI-generated material.</li><li>Recognise when information should not be shared with a public AI tool.</li><li>Use AI more confidently, critically and responsibly in your own work.<br> </li></ul><p>This is an introductory course. No previous experience of artificial intelligence or generative AI is required.</p><p>You should have basic confidence using a computer, navigating websites and entering text into online forms. The course is designed for learners with varied professional backgrounds and levels of technical experience.<br> </p><p>The course will combine tutor demonstrations, short explanations, guided practical exercises, discussion and individual activities. You will have opportunities to experiment with AI tools and apply what you learn to realistic workplace tasks.</p><p>Activities can be adapted to suit different occupations, interests and levels of experience. There is no compulsory work outside the class, although you will be encouraged to continue practising with suitable AI tools afterwards.<br> </p><p>There are no additional course costs. You will need access to an email address and may be asked to create or sign in to a free account for one or more AI services.</p><p>Computers and internet access will be provided. You may bring your own laptop if you prefer, together with its charger. Please do not bring or upload confidential, commercially sensitive or personally identifiable workplace information for use in class exercises.<br> </p><p><strong>City Lit offers a variety of progression courses in this subject area. Please click <a href="https://www.citylit.ac.uk/media/wysiwyg/pdf/C2627_Technology_courses.pdf" target="_blank" rel="noopener noreferrer">here</a> to view our courses.</strong></p><p><strong>Disclaimer: Use of Third-Party Software</strong></p><p>AI tools (such as Gemini, Google AI Studio, ChatGPT, etc.) can be valuable for learning and productivity. However, many of these services-particularly those offered free of charge-may use the information you input, along with generated responses, to train and improve their models.</p><p>City Lit does not support, control or accept responsibility for these tools. Students should use personal email addresses when signing up for any software and are advised to review the provider’s privacy policy and terms of use to understand how their data is collected, processed, stored, and shared.</p><p>We do not recommend inputting sensitive, confidential, or personal information into these tools unless you have reviewed the product’s terms and conditions and are confident that its privacy and security measures meet your requirements.</p><ul><li>Examples of sensitive information include:<ul><li>Personal information</li><li>Student information</li><li>Confidential information</li><li>Sensitive information</li><li>Information about other people without their consent</li></ul></li></ul><p>Please also refer to our <a href="https://help.citylit.ac.uk/hc/en-gb/sections/16569136276637-Students" target="_blank" rel="noopener noreferrer">City Lit policies</a></p><p> </p>AI & technologyTechnologyvirtual127159103CMART101,CMART103,CMART104,CMART105NONEWed,Sun,Sat,Tue04/10/2610:30 - 17:3010:3017:301 session1One-off onlyWeekday,WeekendKSHybrid (choose either online or in-person),Keeley StreetCraig Kirkwood,Vina TheodorakopoulouBeginnersAvailable courses2026-10-21T00:00:00+00:00,2026-10-04T00:00:00+00:00,2026-12-05T00:00:00+00:00,2027-02-09T00:00:00+00:00DaytimeOct 2026,Dec 2026,Feb 2027Business, marketing & technology159159AI for the Workplace : Practical Skills for Workai-for-the-workplace-practical-skills-for-work/cmart101-2627,ai-for-the-workplace-practical-skills-for-work/cmart103-2627,ai-for-the-workplace-practical-skills-for-work/cmart104-2627,ai-for-the-workplace-practical-skills-for-work/cmart105-2627<p>Build practical, responsible AI skills for the modern workplace. Learn how to use generative AI to research, develop ideas, draft and improve content, summarise information and support everyday tasks.</p>0000-Available|2026-10-04 00:00:00<p>This practical one-day course introduces generative AI and explores how it can be used effectively in the workplace. You will learn what tools such as ChatGPT and Google Gemini can and cannot do, and how to give them clear instructions to produce useful results.</p><p>Through guided exercises, you will use AI to support common workplace activities such as researching a topic, generating ideas, drafting and revising text, summarising information and planning tasks. We will also consider accuracy, bias, privacy, copyright and the importance of checking AI-generated material.</p><p>The course is suitable for people from a wide range of backgrounds, including those returning to work, changing careers or looking to develop their existing workplace skills.<br> </p><p>Build practical, responsible AI skills for the modern workplace. Learn how to use generative AI to research, develop ideas, draft and improve content, summarise information and support everyday tasks.</p><ul><li>What generative AI is and how it works</li><li>An introduction to commonly used workplace AI tools</li><li>Understanding the strengths and limitations of AI</li><li>Writing effective prompts and refining AI responses</li><li>Using AI to research and explore a topic</li><li>Brainstorming, planning and developing ideas</li><li>Drafting, rewriting and proofreading workplace documents</li><li>Summarising documents and extracting key information</li><li>Adapting content for different audiences, purposes and tones</li><li>Checking AI-generated information for errors or unsupported claims</li><li>Privacy, confidentiality, bias, copyright and responsible use</li><li>Developing a practical personal workflow for using AI at work<br> </li></ul><ul><li>Explain in simple terms what generative AI is and how it can support workplace tasks.</li><li>Write clear prompts that provide AI tools with an appropriate task, context and format.</li><li>Improve results by reviewing, questioning and refining AI responses.</li><li>Use AI to generate ideas, organise information and support planning.</li><li>Draft, summarise, edit and adapt workplace content using AI.</li><li>Identify potential inaccuracies, bias and other limitations in AI-generated material.</li><li>Recognise when information should not be shared with a public AI tool.</li><li>Use AI more confidently, critically and responsibly in your own work.<br> </li></ul><p>This is an introductory course. No previous experience of artificial intelligence or generative AI is required.</p><p>You should have basic confidence using a computer, navigating websites and entering text into online forms. The course is designed for learners with varied professional backgrounds and levels of technical experience.<br> </p><p>The course will combine tutor demonstrations, short explanations, guided practical exercises, discussion and individual activities. You will have opportunities to experiment with AI tools and apply what you learn to realistic workplace tasks.</p><p>Activities can be adapted to suit different occupations, interests and levels of experience. There is no compulsory work outside the class, although you will be encouraged to continue practising with suitable AI tools afterwards.<br> </p><p>There are no additional course costs. You will need access to an email address and may be asked to create or sign in to a free account for one or more AI services.</p><p>Computers and internet access will be provided. You may bring your own laptop if you prefer, together with its charger. Please do not bring or upload confidential, commercially sensitive or personally identifiable workplace information for use in class exercises.<br> </p><p><strong>City Lit offers a variety of progression courses in this subject area. Please click <a href="https://www.citylit.ac.uk/media/wysiwyg/pdf/C2627_Technology_courses.pdf" target="_blank" rel="noopener noreferrer">here</a> to view our courses.</strong></p><p><strong>Disclaimer: Use of Third-Party Software</strong></p><p>AI tools (such as Gemini, Google AI Studio, ChatGPT, etc.) can be valuable for learning and productivity. However, many of these services-particularly those offered free of charge-may use the information you input, along with generated responses, to train and improve their models.</p><p>City Lit does not support, control or accept responsibility for these tools. Students should use personal email addresses when signing up for any software and are advised to review the provider’s privacy policy and terms of use to understand how their data is collected, processed, stored, and shared.</p><p>We do not recommend inputting sensitive, confidential, or personal information into these tools unless you have reviewed the product’s terms and conditions and are confident that its privacy and security measures meet your requirements.</p><ul><li>Examples of sensitive information include:<ul><li>Personal information</li><li>Student information</li><li>Confidential information</li><li>Sensitive information</li><li>Information about other people without their consent</li></ul></li></ul><p>Please also refer to our <a href="https://help.citylit.ac.uk/hc/en-gb/sections/16569136276637-Students" target="_blank" rel="noopener noreferrer">City Lit policies</a></p><p> </p>AI & technologyTechnologyconfigurable
