AI, Governance and Decision-Making: Practical Implications for Business
Explore how AI affects decision-making in real-world settings. Through case studies and practical exercises develop skills to evaluate risks, understand governance and apply critical judgement to AI use in workplace contexts.
Learning modes and locations may be different depending on the course start date. Please check the location of your chosen course and read our guide to learning modes and locations to help you choose the right course for you.
Start Date:21 Nov 2026
End Date:28 Nov 2026
Sat (Daytime):10:00 - 13:00
Choose either online or in-person
Location: Hybrid (choose either online or in-person)
Please note: We offer a wide variety of financial support to make courses affordable. Just visit our online Help Centre for more information on a range of topics including fees, online learning and FAQs.
Explore how AI affects decision-making in real-world settings. Through case studies and practical exercises develop skills to evaluate risks, understand governance and apply critical judgement to AI use in workplace contexts.
What will we cover?
Building on a practical understanding of how generative and explainable AI systems operate this course explores how AI is applied in organisational contexts focusing on decision-making, governance and accountability.
It moves beyond using AI tools to evaluating how they are applied in practice. Learners will examine how AI systems influence real-world decisions in areas such as recruitment, customer interaction and operational processes.
Through case studies group exercises and hands-on evaluation of AI outputs the course develops the ability to assess AI use critically, identify risks and apply responsible decision-making in workplace contexts.
AI in organisational and workplace contexts
Bias, fairness and decision-making in practice
Trust and explainability in AI systems
Governance and accountability frameworks
Agentic AI and autonomous workflows
Human oversight and responsibility
Evaluating AI outputs in real-world scenarios
Practical and ethical dilemmas in business settings
What will I achieve? By the end of this course you should be able to...
Explain how AI systems influence decision-making in real contexts
Identify key risks such as bias, lack of transparency and over-reliance
Understand governance and accountability in AI use
Evaluate AI outputs in workplace scenarios
Apply critical judgement when using AI in professional contexts
Reflect on responsible and effective use of AI
What level is the course and do I need any particular skills?
This course is suitable for learners who have some prior familiarity with AI, for example those who have completed an introductory or intermediate course.
No technical expertise is required, but learners should be comfortable engaging in discussion and practical scenario-based exercises.
How will I be taught, and will there be any work outside the class?
This course is highly interactive and includes:
tutor-led explanation
case-based learning using real-world scenarios
practical evaluation of AI outputs
group exercises and structured debates
guided reflection
There are no formal assignments, but learners are encouraged to reflect on how the topics apply to their own contexts.
Are there any other costs? Is there anything I need to bring?
No. There are no extra costs apart from your own note-taking materials.
When I've finished, what course can I do next?
City Lit offers a variety of progression courses in this subject area. Please click here to view our courses
Disclaimer: Use of Third-Party Software
AI tools (such as Gemini, Google AI Studio, ChatGPT, etc.) can be valuable for learning and productivity. However, many of these services-particularly those offered free of charge-may use the information you input, along with generated responses, to train and improve their models.
City Lit does not support, control or accept responsibility for these tools. Students should use personal email addresses when signing up for any software and are advised to review the provider’s privacy policy and terms of use to understand how their data is collected, processed, stored, and shared.
We do not recommend inputting sensitive, confidential, or personal information into these tools unless you have reviewed the product’s terms and conditions and are confident that its privacy and security measures meet your requirements.
Examples of sensitive information include:
Personal information
Student information
Confidential information
Sensitive information
Information about other people without their consent
Vina Theodorakopoulou teaches at the intersection of technology, business and society, helping learners connect big ideas on economics, innovation and human behaviour to real-world decisions and practical outcomes. With a background in financial and professional services and a PhD in behavioural economics, she brings practical insight into how decisions are made under uncertainty and how systems -from markets to organisations- affect everyday life and work. At City Lit, her courses span topics such as AI and ethics, global capitalism, innovation, sustainability and communication. Across all subjects, she focuses on connecting ideas to practice, encouraging learners to apply what they learn in meaningful and tangible ways. She has a strong interest in global cultures and communication, reflected in her teaching of languages and cultural forms, including Greek dance. She believes learning should open up new ways of thinking about work, culture and how we live — and offer practical value beyond the classroom.
Please note: We reserve the right to change our tutors from those advertised. This happens rarely, but if it does, we are unable to refund fees due to this. Our tutors may have different teaching styles; however we guarantee a consistent quality of teaching in all our courses.
product
https://www.citylit.ac.uk/ai-governance-and-decision-making-practical-implications-for-business3077956AI, Governance and Decision-Making: Practical Implications for Businesshttps://www.citylit.ac.uk/media/catalog/category/ai-tools-and-applications-for-business-a-short-introduction-cmart35-1024.jpg179179GBPInStock/Courses/Courses/Business, marketing & technology/Courses/Business, marketing & technology/AI & technology/Technology/Courses/Business, marketing & technology/AI & technology/Courses/New courses22851211158713526174312285121113526<p>Explore how AI affects decision-making in real-world settings. Through case studies and practical exercises develop skills to evaluate risks, understand governance and apply critical judgement to AI use in workplace contexts.</p>003077947AI, Governance and Decision-Making: Practical Implications for Business179179https://www.citylit.ac.uk/media/catalog/category/ai-tools-and-applications-for-business-a-short-introduction-cmart35-1024.jpgInStockDaytimeWedHybrid (choose either online or in-person)Available coursesOne-off onlyWeekday2026-12-09T00:00:00+00:00BeginnersDec 2026Business, marketing & technologyCMART100179179AI, Governance and Decision-Making: Practical Implications for Business143116179Vina Theodorakopoulouai-governance-and-decision-making-practical-implications-for-business/cmart100-2627<p>Explore how AI affects decision-making in real-world settings. Through case studies and practical exercises develop skills to evaluate risks, understand governance and apply critical judgement to AI use in workplace contexts.</p>0000-Available|2026-12-09 00:00:00<p>Explore how AI affects decision-making in real-world settings. Through case studies and practical exercises develop skills to evaluate risks, understand governance and apply critical judgement to AI use in workplace contexts.</p><p>Explore how AI affects decision-making in real-world settings. Through case studies and practical exercises develop skills to evaluate risks, understand governance and apply critical judgement to AI use in workplace contexts.</p><p>Building on a practical understanding of how generative and explainable AI systems operate this course explores how AI is applied in organisational contexts focusing on decision-making, governance and accountability.</p><p><br>It moves beyond using AI tools to evaluating how they are applied in practice. Learners will examine how AI systems influence real-world decisions in areas such as recruitment, customer interaction and operational processes.</p><p><br>Through case studies group exercises and hands-on evaluation of AI outputs the course develops the ability to assess AI use critically, identify risks and apply responsible decision-making in workplace contexts.</p><ul><li>AI in organisational and workplace contexts</li><li>Bias, fairness and decision-making in practice</li><li>Trust and explainability in AI systems</li><li>Governance and accountability frameworks</li><li>Agentic AI and autonomous workflows</li><li>Human oversight and responsibility</li><li>Evaluating AI outputs in real-world scenarios</li><li>Practical and ethical dilemmas in business settings</li></ul><ul><li>Explain how AI systems influence decision-making in real contexts</li><li>Identify key risks such as bias, lack of transparency and over-reliance</li><li>Understand governance and accountability in AI use</li><li>Evaluate AI outputs in workplace scenarios</li><li>Apply critical judgement when using AI in professional contexts</li><li>Reflect on responsible and effective use of AI</li></ul><p>This course is suitable for learners who have some prior familiarity with AI, for example those who have completed an introductory or intermediate course.</p><p><br>No technical expertise is required, but learners should be comfortable engaging in discussion and practical scenario-based exercises.<br> </p><p>This course is highly interactive and includes:</p><ul><li>tutor-led explanation</li><li>case-based learning using real-world scenarios</li><li>practical evaluation of AI outputs</li><li>group exercises and structured debates</li><li>guided reflection</li></ul><p>There are no formal assignments, but learners are encouraged to reflect on how the topics apply to their own contexts.</p><p>No. There are no extra costs apart from your own note-taking materials.</p><p>City Lit offers a variety of progression courses in this subject area. Please click <a href="https://www.citylit.ac.uk/media/wysiwyg/pdf/2627_Technology_courses.pdf" target="_blank" rel="noopener noreferrer">here</a> to view our courses</p><p><strong>Disclaimer: Use of Third-Party Software</strong></p><p>AI tools (such as Gemini, Google AI Studio, ChatGPT, etc.) can be valuable for learning and productivity. However, many of these services-particularly those offered free of charge-may use the information you input, along with generated responses, to train and improve their models.</p><p>City Lit does not support, control or accept responsibility for these tools. Students should use personal email addresses when signing up for any software and are advised to review the provider’s privacy policy and terms of use to understand how their data is collected, processed, stored, and shared.</p><p>We do not recommend inputting sensitive, confidential, or personal information into these tools unless you have reviewed the product’s terms and conditions and are confident that its privacy and security measures meet your requirements.</p><ul><li>Examples of sensitive information include:<ul><li>Personal information</li><li>Student information</li><li>Confidential information</li><li>Sensitive information</li><li>Information about other people without their consent</li></ul></li></ul><p>Please also refer to our <a href="https://help.citylit.ac.uk/hc/en-gb/sections/16569136276637-Students" target="_blank" rel="noopener noreferrer">City Lit policies</a></p>AI & technologyTechnologyvirtual3077950AI, Governance and Decision-Making: Practical Implications for Business179179https://www.citylit.ac.uk/media/catalog/category/ai-tools-and-applications-for-business-a-short-introduction-cmart35-1024.jpgInStockDaytimeSatHybrid (choose either online or in-person)Available courses1 to 4 weeksWeekend2026-11-21T00:00:00+00:00BeginnersNov 2026Business, marketing & technologyCMART99179179AI, Governance and Decision-Making: Practical Implications for Business143116179Vina Theodorakopoulouai-governance-and-decision-making-practical-implications-for-business/cmart99-2627<p>Explore how AI affects decision-making in real-world settings. Through case studies and practical exercises develop skills to evaluate risks, understand governance and apply critical judgement to AI use in workplace contexts.</p>0000-Available|2026-11-21 00:00:00<p>Explore how AI affects decision-making in real-world settings. Through case studies and practical exercises develop skills to evaluate risks, understand governance and apply critical judgement to AI use in workplace contexts.</p><p>Explore how AI affects decision-making in real-world settings. Through case studies and practical exercises develop skills to evaluate risks, understand governance and apply critical judgement to AI use in workplace contexts.</p><p>Building on a practical understanding of how generative and explainable AI systems operate this course explores how AI is applied in organisational contexts focusing on decision-making, governance and accountability.</p><p><br>It moves beyond using AI tools to evaluating how they are applied in practice. Learners will examine how AI systems influence real-world decisions in areas such as recruitment, customer interaction and operational processes.</p><p><br>Through case studies group exercises and hands-on evaluation of AI outputs the course develops the ability to assess AI use critically, identify risks and apply responsible decision-making in workplace contexts.</p><ul><li>AI in organisational and workplace contexts</li><li>Bias, fairness and decision-making in practice</li><li>Trust and explainability in AI systems</li><li>Governance and accountability frameworks</li><li>Agentic AI and autonomous workflows</li><li>Human oversight and responsibility</li><li>Evaluating AI outputs in real-world scenarios</li><li>Practical and ethical dilemmas in business settings</li></ul><ul><li>Explain how AI systems influence decision-making in real contexts</li><li>Identify key risks such as bias, lack of transparency and over-reliance</li><li>Understand governance and accountability in AI use</li><li>Evaluate AI outputs in workplace scenarios</li><li>Apply critical judgement when using AI in professional contexts</li><li>Reflect on responsible and effective use of AI</li></ul><p>This course is suitable for learners who have some prior familiarity with AI, for example those who have completed an introductory or intermediate course.</p><p><br>No technical expertise is required, but learners should be comfortable engaging in discussion and practical scenario-based exercises.<br> </p><p>This course is highly interactive and includes:</p><ul><li>tutor-led explanation</li><li>case-based learning using real-world scenarios</li><li>practical evaluation of AI outputs</li><li>group exercises and structured debates</li><li>guided reflection</li></ul><p>There are no formal assignments, but learners are encouraged to reflect on how the topics apply to their own contexts.</p><p>No. There are no extra costs apart from your own note-taking materials.</p><p>City Lit offers a variety of progression courses in this subject area. Please click <a href="https://www.citylit.ac.uk/media/wysiwyg/pdf/2627_Technology_courses.pdf" target="_blank" rel="noopener noreferrer">here</a> to view our courses</p><p><strong>Disclaimer: Use of Third-Party Software</strong></p><p>AI tools (such as Gemini, Google AI Studio, ChatGPT, etc.) can be valuable for learning and productivity. However, many of these services-particularly those offered free of charge-may use the information you input, along with generated responses, to train and improve their models.</p><p>City Lit does not support, control or accept responsibility for these tools. Students should use personal email addresses when signing up for any software and are advised to review the provider’s privacy policy and terms of use to understand how their data is collected, processed, stored, and shared.</p><p>We do not recommend inputting sensitive, confidential, or personal information into these tools unless you have reviewed the product’s terms and conditions and are confident that its privacy and security measures meet your requirements.</p><ul><li>Examples of sensitive information include:<ul><li>Personal information</li><li>Student information</li><li>Confidential information</li><li>Sensitive information</li><li>Information about other people without their consent</li></ul></li></ul><p>Please also refer to our <a href="https://help.citylit.ac.uk/hc/en-gb/sections/16569136276637-Students" target="_blank" rel="noopener noreferrer">City Lit policies</a></p>AI & technologyTechnologyvirtual143179116CMART100,CMART99NONEWed,Sat21/11/26 - 28/11/2610:00 - 13:0010:0013:002 sessions (over 2 weeks)2One-off only,1 to 4 weeksWeekday,WeekendHybridHybrid (choose either online or in-person)Vina TheodorakopoulouBeginnersAvailable courses2026-12-09T00:00:00+00:00,2026-11-21T00:00:00+00:00DaytimeDec 2026,Nov 2026Business, marketing & technology179179AI, Governance and Decision-Making: Practical Implications for Businessai-governance-and-decision-making-practical-implications-for-business/cmart100-2627,ai-governance-and-decision-making-practical-implications-for-business/cmart99-2627<p>Explore how AI affects decision-making in real-world settings. Through case studies and practical exercises develop skills to evaluate risks, understand governance and apply critical judgement to AI use in workplace contexts.</p>0000-Available|2026-11-21 00:00:00<p>Explore how AI affects decision-making in real-world settings. Through case studies and practical exercises develop skills to evaluate risks, understand governance and apply critical judgement to AI use in workplace contexts.</p><p>Explore how AI affects decision-making in real-world settings. Through case studies and practical exercises develop skills to evaluate risks, understand governance and apply critical judgement to AI use in workplace contexts.</p><p>Building on a practical understanding of how generative and explainable AI systems operate this course explores how AI is applied in organisational contexts focusing on decision-making, governance and accountability.</p><p><br>It moves beyond using AI tools to evaluating how they are applied in practice. Learners will examine how AI systems influence real-world decisions in areas such as recruitment, customer interaction and operational processes.</p><p><br>Through case studies group exercises and hands-on evaluation of AI outputs the course develops the ability to assess AI use critically, identify risks and apply responsible decision-making in workplace contexts.</p><ul><li>AI in organisational and workplace contexts</li><li>Bias, fairness and decision-making in practice</li><li>Trust and explainability in AI systems</li><li>Governance and accountability frameworks</li><li>Agentic AI and autonomous workflows</li><li>Human oversight and responsibility</li><li>Evaluating AI outputs in real-world scenarios</li><li>Practical and ethical dilemmas in business settings</li></ul><ul><li>Explain how AI systems influence decision-making in real contexts</li><li>Identify key risks such as bias, lack of transparency and over-reliance</li><li>Understand governance and accountability in AI use</li><li>Evaluate AI outputs in workplace scenarios</li><li>Apply critical judgement when using AI in professional contexts</li><li>Reflect on responsible and effective use of AI</li></ul><p>This course is suitable for learners who have some prior familiarity with AI, for example those who have completed an introductory or intermediate course.</p><p><br>No technical expertise is required, but learners should be comfortable engaging in discussion and practical scenario-based exercises.<br> </p><p>This course is highly interactive and includes:</p><ul><li>tutor-led explanation</li><li>case-based learning using real-world scenarios</li><li>practical evaluation of AI outputs</li><li>group exercises and structured debates</li><li>guided reflection</li></ul><p>There are no formal assignments, but learners are encouraged to reflect on how the topics apply to their own contexts.</p><p>No. There are no extra costs apart from your own note-taking materials.</p><p>City Lit offers a variety of progression courses in this subject area. Please click <a href="https://www.citylit.ac.uk/media/wysiwyg/pdf/2627_Technology_courses.pdf" target="_blank" rel="noopener noreferrer">here</a> to view our courses</p><p><strong>Disclaimer: Use of Third-Party Software</strong></p><p>AI tools (such as Gemini, Google AI Studio, ChatGPT, etc.) can be valuable for learning and productivity. However, many of these services-particularly those offered free of charge-may use the information you input, along with generated responses, to train and improve their models.</p><p>City Lit does not support, control or accept responsibility for these tools. Students should use personal email addresses when signing up for any software and are advised to review the provider’s privacy policy and terms of use to understand how their data is collected, processed, stored, and shared.</p><p>We do not recommend inputting sensitive, confidential, or personal information into these tools unless you have reviewed the product’s terms and conditions and are confident that its privacy and security measures meet your requirements.</p><ul><li>Examples of sensitive information include:<ul><li>Personal information</li><li>Student information</li><li>Confidential information</li><li>Sensitive information</li><li>Information about other people without their consent</li></ul></li></ul><p>Please also refer to our <a href="https://help.citylit.ac.uk/hc/en-gb/sections/16569136276637-Students" target="_blank" rel="noopener noreferrer">City Lit policies</a></p>AI & technologyTechnologyconfigurable
