Becoming confident with online communication: Zoom

Course Dates: 20/03/23
Time: 10:00 - 17:30
Location: Keeley Street
Are you new to Zoom? Have you started to use it but are unsure about some of its functions? Do you need to use Zoom at work, in your studies or to communicate with friends and relatives? Zoom is now as essential to communication as texts, emails, smartphones and PCs. This course will take you from the basics of being on Zoom as a participant and a host, including how to join meetings and set them up. You will learn what to do in both circumstances, what appropriate etiquette is, how to use chat and other features such as breakout rooms, how to share your screen, take control of someone else's screen and how to make sure you don't do something on Zoom that you shouldn't.
By the end of this course, you will be able to comfortably host a meeting with friends or work colleagues, communicate, privately share and collaborate on projects or ideas.
This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click here
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SKU
200680
Full fee £29.00 Senior fee £23.00 Concession £15.00

Course Code: CZT02A

Available start dates 

Mon, day, 20 Mar - 20 Mar '23

Duration: 1 session

Or call to enrol:020 7831 7831

Lines open Monday-Friday 12:00-18:00

Please note: We offer a wide variety of financial support to make courses affordable. Just visit our online Help Center for more information on a range of topics including fees, online learning and FAQs.

What is the course about?

This course will take you step by step through the use of Zoom to help you create an incredible experience for attendees and yourself! At the beginning the different functions on Zoom can seem overwhelming but with a little practice you can become a confident Zoom host and user. You will learn all the key features of Zoom from how to join a meeting to setting one up, changing hosts, using chat, complying with Zoom etiquette, using breakout room, staying safe and secure, sharing your screen and other documents.

What will we cover?

• what do you need for Zoom meetings
• overviewing the zoom environment
• identifying what you use Zoom for
• identifying different types of Zoom accounts and which one is the right one for you
• how to join a Zoom meeting
• identifying and using key features of a Zoom meeting such as chat and breakout rooms
• sharing screens, files and messages on Zoom
• identifying and following appropriate etiquette such as muting, raising your hand
• setting up and inviting people to a meeting
• how to host a meeting
• how to stay safe and secure in a Zoom meeting
• avoiding common problems on a Zoom meeting.

What will I achieve?
By the end of this course you should be able to...

•identify the equipment needed for Zoom meetings
•follow and identify the key features of the Zoom environment
• identify what you can use Zoom for
• identify different types of Zoom accounts and which one is the right one for you
• join a Zoom meeting
• identify and use key features of a Zoom meeting such as chat and breakout rooms
• share screens and files and messages on Zoom
• identify and follow appropriate etiquette such as muting, raising your hand
• set up and invite people to a meeting
• host a meeting
• stay safe and secure in a Zoom meeting
• avoid common problems on a Zoom meeting.

What level is the course and do I need any particular skills?

This course is for those who are new or nearly new to Zoom but who have some basic digital and computing skills.

How will I be taught, and will there be any work outside the class?

You will learn in a supportive and welcoming environment with an emphasis on your discovering how to do and complete tasks, with guidance from the tutor. You will work on your own and with other students on different tasks so you are always practising important in-demand life and work skills such as problem-solving, decision-making, prioritising, negotiating, collaborating and independence. You will learn in a step by step manner so you can complete challenging tasks in enjoyable and relaxing ways. Your tutor will also work with you individually so you know how to improve and how to work in a way that improves your learning. You will need to do work outside the classroom and use Google Classroom to help you.

Are there any other costs? Is there anything I need to bring?

You will need a pen, some lined A4 paper and a file to keep your work in. Your tutor will provide handouts and a code for Google classroom so you can communicate with classmates and access materials, videos etc. online.

When I've finished, what course can I do next?

There are many courses you can do before, at the same time or after this course to give you a firm foundation in digital skills. These include:
• Complete beginners: becoming confident on your computer and online
• Becoming confident with digital skills: on your computer and online (beginner)
• Becoming confident with online communication: Zoom
• Becoming confident on Facebook, Twitter and Instagram: for complete beginners
• Becoming confident on Twitter and Instagram: for complete beginners
• Becoming confident in digital skills: Word, Excel, PowerPoint and Outlook (beginner)
• Becoming confident in file management and Windows 10 on your PC (beginners)
• Learning to use your smartphone (Android)
• Learning to use your iPhone

There also many maths, English, employability and communication skills courses you can do. Ask your tutor or contact universal.skills@citylit.ac.uk / 020 7492 2511 for more detail. These include:
• Picture this: develop your English through art and photography (level 1)
• Develop your English for the workplace: letters, emails, memos, notes, meetings and presentations (level 1)
• Workplace communication: using the right language when applying for jobs
• Maths for life and work (foundation)
• Maths for life and work (level 1)





There also many other Universal Skills courses in English, maths and data literacy courses you can do. Ask your tutor or contact universal.skills@citylit.ac.uk / 020 7492 2511 for more details.

We’re sorry. We don’t have a bio ready for the tutor of this class at the moment, but we’re working on it! Watch this space.