What is the course about?
This course will develop your English for the office. You will focus on how to write different types of communications including emails for work colleagues, managers and clients. You will practise reading work documents, finding information quickly and getting an overview of the text. You will also work on your speaking skills including talking at meetings, putting forward your ideas and opinions in a polite but effective manner, plus your listening skills such as listening for specific information and following a conversation. You will also develop your skills for being on the phone plus talking and taking notes at the same time.
What will we cover?
• writing typical office documents such as emails to work colleagues, managers and clients
• finding information quickly from different types of office documents
• understanding the general gist and overview of office texts and documents
• talking at meetings and presenting your ideas, agreeing and disagreeing with other ideas
• listening for specific information, following a conversation and noticing what someone is saying indirectly
• engaging in phone conversations
• taking notes while talking.
What will I achieve?
By the end of this course you should be able to...
• write typical office documents such as emails to work colleagues, managers and clients with good vocabulary, style, tone and register
• find information quickly and effectively from different types of office documents
• read office documents and complex information so you get their general gist and overview
• talk at meetings and present your ideas confidently and clearly
• agree and disagree with other ideas in a polite and effective way
• listen for specific information during work-related conversations
• notice what someone is saying indirectly
• engage confidently in phone conversations
• take notes while talking.
What level is the course and do I need any particular skills?
This is for students at Level 1 (intermediate B2). It is ideal for anyone who is currently working in an office or would like to and wants to improve your language and office skills.
How will I be taught, and will there be any work outside the class?
This will be a dynamic course with students encouraged to participate actively in class with lots of pairwork and groupwork as well as work on your own. You will need to do some work outside the classroom to get the most from this course.
Are there any other costs? Is there anything I need to bring?
There are no additional costs but you should bring a pen, paper and folder to class. Since the course is online you will need access to a computer, microphone, camera and also ear/headphones if you have them.
When I've finished, what course can I do next?
There are a variety of other courses you can do at the same time or after this course. The direct follow-on course is:
• Communicating at work (level 1-2)
But other good courses include:
• ESOL Communicating at work: meetings (level 1-2)
• ESOL Communicating at work: presentations (Level 1-2)
• ESOL Communicating at work: reports (level 1-2)
• English dialogue: speaking, listening, pronunciation, performance (level 1-2)
• Grammar in practice: upper intermediate (level 1-2)
• Read well, write well (level 1-level 2)
• ESOL pronunciation: stage 1 (level 1-2)
• ESOL Level 1
• ESOL: Develop your listening skills (level 1)
We also run a Digital Skills and Maths courses – for more information ask your tutor or contact firstname.lastname@example.org / 020 7492 2511.