Communicating at work: meetings, presentations, interviews

Course Dates: 23/04/20 - 09/07/20
Time: 19:15 - 21:15
Location: International House

How skilfully do you manage the impression you make on people? Develop your personal effectiveness by looking at voice and body language, assertiveness, sensitive listening, interviewing techniques and communication skills for business meetings.


What is the course about?

To improve spoken communication and interpersonal skills in the work place.
To build confidence and to develop personal effectiveness when speaking in public.

What will we cover?

Developing the skills of rapport through body language and voice.
Speaking up for yourself; presenting yourself with confidence.
Developing a presence as a communicator; engaging your listeners.
Influencing; building trust; overcoming objections.
Sensitive listening. Responding to criticism. Meeting skills.

What will I achieve?
By the end of this course you should be able to...

Build a positive relationship through rapport.
Be aware of how body language enhances self-presentation.
Develop vocal energy.
Speak up for yourself with confidence.
Recognise barriers to communication; listen sensitively.
Handle negative criticism about performance.
Put your point across effectively at a meeting.

What level is the course and do I need any particular skills?

Students whose first language is not English need to be fully competent in speaking and listening, reading and writing in English.
In order to get the most from the course you will be able to:
• Speak English fluently.
• Communicate in group situations.
• Give and receive constructive feedback.
• Read and respond to a range of texts.
• Take course notes for your own use.

How will I be taught, and will there be any work outside the class?

The course will comprise talks, discussion, simulations, role play and observation, with opportunity for group feedback and evaluation.

As part of the course content, your tutor may record your image for initial and ongoing assessment purposes. You are entitled to decline to participate in the recording of your image.

Are there any other costs? Is there anything I need to bring?

All materials are provided.

When I've finished, what course can I do next?

Communicating at Work: Motivating and Influencing; Communicate with Confidence through Voice and Body Language.
Please refer to our
full sequence of voice and speech classes at City Lit (click here) as you consider which area you would like to study next.


Customer Reviews 3 item(s)

Write a review

Reviews below are by students who have attended this course, regardless of the course teacher. Please be aware you may not be booking onto a course with the same teacher.

It is worth taking especially if there are very few people on the course; you will learn about the pace of talking and will be trained in giving presentations.
Course Rating
Review by Anonymous / (Posted on 21/11/2019)
Great group exercises (especially negotiation and pitching)

Quite a lot of theory
Course Rating
Review by Anonymous / (Posted on 20/06/2019)
This course is potentially life changing. If you dread meetings and job interviews and presentations and want to try to be better at them, then this is definitely the way to go.
Course Rating
Review by GH / (Posted on 10/12/2018)
Tutor Biographies
Tim Vaughan-Hughes

Tim Vaughan Hughes trained as an actor at the Bristol Old Vic. In 1979 he joined the Monty Python team for their feature films (The Holy Grail, The Life of Brian and The Meaning of Life). He focused his career increasingly on his skills in communication, and now teaches classes and trains individuals in media coaching, interview technique, presentations and speech writing. He has taught a range of business communication classes at City Lit since 2001.

Please note: We reserve the right to change our tutors from those advertised. This happens rarely, but if it does, we are unable to refund fees due to this. Our tutors may have different teaching styles; however we guarantee a consistent quality of teaching in all our courses.

Book your place

Course Code: DVX032

Thu, eve, 23 Apr - 09 Jul '20

Duration: 12 sessions (over 12 weeks)

Full fee: £229.00
Senior fee: £229.00
Concession: £229.00

Or call to enrol: 020 7831 7831

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Any questions?
or call 020 7492 2542

Please note: we offer a wide variety of financial support to make courses affordable. For more information visit our online Help Center. You can also visit the Information, Advice and Guidance drop-in service, open from 12 – 6.45, Monday to Friday.