ESOL: Workplace Communication
Courses Online & In London

Do you want to work on your English skills for the workplace and also focus on the types of skills all jobs need: problem-solving, negotiating, analysing, influencing, decision-making and working together?

These courses will help you become more confident and skilled in your workplace English so you can become better at your job or find other more rewarding work.

Which course is right for me?

To make sure you book onto the right course we'll ask you to do a pre-course assessment. You can:

  • Take a online assessment - Choose a course from the list below and on the next page, click on ‘Start Assessment’.
  • Or book a face-to-face assessment - Contact us by email at universal.skills@citylit.ac.uk or call 020 7492 2511 for an appointment. Face-to-face assessments take place every Wednesday evening between 6-8pm.

The courses are FREE to most learners if you earn less than £21, 547.50 a year or are on JSA or ESA (WRAG). They are either in the City Lit building or live online interactive classes. For online courses, you will need a computer with a microphone, a camera and the internet.

Some of our courses take place in the classroom — learn more about Staying COVID-19 secure at City Lit.

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  1. English for professionals: communicating, selling, negotiating and managing in business and work (Level 2)
    Evening, ONLINE
    Course start date:  Mon 24 Jan 2022

    Location on this date:  Online

    Do you want to work in business but lack the confidence? Do you already have a job but feel that your language skills are holding you back? This course will help you improve your business and work English so you can approach negotiations, meetings, presentations and workplace communication with confidence. You will focus on the skills that are most frequently called for in London job advertisements including: written and verbal communication, sales, influencing and negotiating, problem-solving and leadership.



    Aimed at second language speakers of English with a high level of competence (level 2) in the language.



    Before this course, you need to do a pre-course assessment. Contact universal.skills@citylit.ac.uk / 020 7492 2511 or click the Start Assessment button on this page. Log on with your email address (not name). Use Chrome if possible.



    This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you receive other state benefits (including Universal Credit). For more information click here



    This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.
    Full fee £189.00 Senior fee £151.00 Concession £115.00
  2. Communication skills for work: presenting, persuading, reporting, explaining (Level 1-2)
    Evening, ONLINE
    Course start date:  Thu 27 Jan 2022

    Location on this date:  Online

    Do you need to write reports or give presentations at work? Dl you have to talk at meetings or conduct video conferences? Are you writing letters, summaries, minutes, statements or copy for websites? Are you lacking the confidence to apply for this type of work? This course will develop the skills and language you need for the workplace so you can present ideas, persuade and influence colleagues to support these ideas, write them up in reports and also explain your opinions and describe facts. You will develop your speaking, listening, reading and writing and become a confident communicator in the workplace.



    Before this course, you need to do a pre-course assessment. Contact universal.skills@citylit.ac.uk / 020 7492 2511 or click the Start Assessment button on this page. Log on with your email address (not name). Use Chrome if possible.



    This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you receive other state benefits (including Universal Credit). For more information click here



    This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.
    Full fee £179.00 Senior fee £143.00 Concession £109.00

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