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ESOL: Workplace Communication
Courses Online & In London

Do you want to work on your English skills for the workplace and also focus on the types of skills all jobs need: problem-solving, negotiating, analysing, influencing, decision-making and working together?

These courses will help you become more confident and skilled in your workplace English so you can become better at your job or find other more rewarding work.

What is the best course for me?

You need to do a pre-course assessment. You can also do it online, but a face-to-face assessment is best. 

  • Online assessment - click ‘Start Assessment’ on the course page
  • Or book a face-to-face assessment - call 0204 582 0423 or contact us by email at universal.skills@citylit.ac.uk for an appointment. You can also come without an appointment.

Times:

  • Every Monday 12- 2pm
  • Every Wednesday 6-8pm
  • Every Friday 11am-1pm (23rd August – 6th October)

The courses are FREE to most learners if you earn less than £21,547.50 a year or are on Universal Credit, JSA or ESA (WRAG). They are either in the City Lit building or are live online interactive classes. For online courses, you will need a computer with a microphone, a camera and the internet.

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  1. Communication skills: developing your writing, speaking and digital skills through creating a radio programme (ESOL level 1-2)
    Course start date:  Thu 25 Apr 2024

    Location on this date:  Keeley Street

    Do you want to develop your writing and speaking skills? Would you also like to improve your digital skills? On this course you will work on writing, enacting and recording short radio programmes about news items, arts, hobbies, and other areas of interest. By doing this, you will improve your communication skills including emphasising meaning, choosing the right words, speaking and writing concisely with the right tone and creating emotions. You will also focus on your pronunciation and fluency. You will work on how to edit and put together a programme. We hope we can distribute your programme to friendly listeners!



    You need to do a pre-course assessment. Contact universal.skills@citylit.ac.uk / 020 8078 0489 for a face-to-face assessment or click the Start Assessment button on this page. Log on with your email address (not name).



    This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here
    Full fee £139.00 Senior fee £111.00
    View details
  2. Business English communication skills: communicating, managing, selling (level 2)
    Evening
    Course start date:  Mon 6 May 2024

    Location on this date:  Online

    Do you want to work in business but lack the confidence? Do you already have a job but feel that your language skills are holding you back? This course will help you improve your business and work English so you can be confident in your communication skills and that you have the right language to manage others and engage in sales. You will focus on tasks typically associated with management and sales including conducting meetings, writing formally, creating plans, building rapport, identifying needs, presenting solutions, answering objections and closing the sale.



    You need to do a pre-course assessment. Contact universal.skills@citylit.ac.uk / 020 8078 0489 for a face-to-face assessment or click the Start Assessment button on this page. Log on with your email address (not name).



    This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here



    This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.
    Full fee £189.00 Senior fee £151.00 Concession £95.00
    View details
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