Workplace communication & other employment skills

Workplace Communication & Employment Skills
Courses Online & In London

Communication is one of the common skills most demanded by employers along with problem-solving, analysing, influencing, negotiating, decision-making, being organised, collaborating and seeing the bigger picture.  Whatever your job or level within a business, these are in-demand skills.

Our courses will help you develop these skills and behaviours for all types of work so you can be confident either in your current job or when looking for new employment. You can combine these courses with our Workplace Digital Skills programme.

What is the best course for me?

You need to do a pre-course assessment. You can also do it online, but a face-to-face assessment is best. 

  • Online assessment - click ‘Start Assessment’ on the course page
  • Or book a face-to-face assessment - call 0204 582 0423 or contact us by email at universal.skills@citylit.ac.uk for an appointment. You can also come without an appointment.

Times:

  • Every Monday 12- 2pm
  • Every Wednesday 6-8pm
  • Every Friday 11am-1pm (23rd August – 6th October)

The courses are FREE to most learners if you earn less than £21,547.50 a year or are on Universal Credit, JSA or ESA (WRAG). They are either in the City Lit building or are live online interactive classes. For online courses, you will need a computer with a microphone, a camera and the internet.

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  1. Workplace communication skills: how to write a successful CV and be confident in interviews (entry 3-level 1)
    Course start date:  Wed 15 May 2024

    Location on this date:  Keeley Street

    Do you want to learn how to write a CV that will attract an employer's attention and get you an interview? Do you want to learn how to prepare for that interview and answer the questions confidently when you are there? This course will help you do that. By the end of the course you will be confident you have all the skills you need to write a job application that meets the criteria the employer is looking for, in language that impresses them, and that you will perform well in any job interview.



    You need to do a pre-course activity to make sure this is the right course for you. Contact universal.skills@citylit.ac.uk / 020 8078 0489 for information and to book a pre-course assessment. Or you can click the Start Assessment button on this page.



    This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here
    Full fee £29.00 Senior fee £23.00 Concession £15.00
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