Workplace Communication & Employment Skills
Courses Online & In London
Communication is one of the common skills most demanded by employers along with problem-solving, analysing, influencing, negotiating, decision-making, being organised, collaborating and seeing the bigger picture. Whatever your job or level within a business, these are in-demand skills.
Our courses will help you develop these skills and behaviours for all types of work so you can be confident either in your current job or when looking for new employment. You can combine these courses with our Workplace Digital Skills programme.
What is the best course for me?
You need to do a pre-course assessment. You can also do it online, but a face-to-face assessment is best.
- Online assessment - click ‘Start Assessment’ on the course page
- Or book a face-to-face assessment - call 0204 582 0423 or contact us by email at universal.skills@citylit.ac.uk for an appointment. You can also come without an appointment.
Times:
- Every Monday 12- 2pm
- Every Wednesday 6-8pm
- Every Friday 11am-1pm (23rd August – 6th October)
The courses are FREE to most learners if you earn less than £21,547.50 a year or are on Universal Credit, JSA or ESA (WRAG). They are either in the City Lit building or are live online interactive classes. For online courses, you will need a computer with a microphone, a camera and the internet.
- Workplace communication skills: how to be confident writing a CV and applying for jobs (level 1-level 2)
Course start date: Thu 21 Nov 2024Location on this date: Keeley Street
Your CV is usually the best chance you have to make a good impression on a potential employer. Too many CVs are badly written and fail to address what the employer is looking for. Don't let yours be one of these!
On this course you will gain the skills and confidence you need to apply for work successfully. You will focus on where to look for work, the different ways of applying for work, the best language to use on CVs and applications as well as how to prepare for interviews.
By the of the course you will confident you can find the work you are looking for.
You need to do a pre-course activity to make sure this is the right course for you. Contact universal.skills@citylit.ac.uk / 020 8078 0489 for information and to book a pre-course assessment. Or you can click the Start Assessment button on this page.
This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here
Full fee £19.00 Senior fee £15.00 Concession £10.00 - Workplace communication skills: how to be confident and do well in interviews (level 1-level 2)Course start date: Thu 30 Jan 2025
Location on this date: Keeley Street
Are you struggling to turn your interviews into successful job offers? Would you like to be more confident when answering questions and anticipate more effectively what the employer is looking for? This course will help you, You will role play and also develop some key strategies for coping with your nerves, staying focused and producing answers which give you the best chance of succeeding.
You need to do a pre-course activity to make sure this is the right course for you. Contact universal.skills@citylit.ac.uk / 020 8078 0489 for information and to book a pre-course assessment. Or you can click the Start Assessment button on this page.
This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here
Full fee £19.00 Senior fee £15.00 Concession £10.00
Can't see a course you want?
Add this category to your waiting list to set up alerts and we will update you when new courses are released online.
Add me to waiting list