Skills for life

Skills for Life - Free Employability & Skills Courses

Develop the skills you need to participate fully in modern life, make progress at work and express yourself with confidence.

Whether you are a cleaner or a junior manager, office or construction worker, beginner or advanced level, our courses will help you develop the most in-demand workplace skills and at same time improve your general communication, English, ESOL, Data Literacy, Maths and Digital Skills. Our courses will also improve your skills and competences for life outside work from going to the doctors and filling out forms to talking about politics and discussing art.

Inside and outside work, in all types of jobs, at all levels, adults need to be problem-solvers, analysers, decision-makers, team-players, to see the bigger picture and be detail-oriented. Join our courses, online or face-to-face, and develop these universal essentials skills with our motivating, innovative and professional tutors.

What is the best course for me?

You need to do a pre-course assessment. You can also do it online, but a face-to-face assessment is best. 

  • Online assessment - click ‘Start Assessment’ on the course page
  • Or book a face-to-face assessment - call 0204 582 0423 or contact us by email at universal.skills@citylit.ac.uk for an appointment. You can also come without an appointment.

Times:

  • Every Monday 12- 2pm
  • Every Wednesday 6-8pm
  • Every Friday 11am-1pm (23rd August – 6th October)

Our in-person digital and computer skills pre-course advice and assessment sessions are every Monday 11am-1pm. We also have advice sessions on:

04/09/2023        Mon      11am – 1pm
06/09/2023        Wed      5pm – 7pm
08/09/2023        Fri          11am – 5pm
11/09/2023        Mon      11am – 1pm
13/09/2023        Wed      5pm – 7pm

 

Most of our courses are FREE if you are on a low income or claiming benefits. You will also usually need to do a pre-course assessment. For more details contact universal.skills@citylit.ac.uk or click the links below.

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  1. Workplace communication skills: customer care and front of house hospitality (ESOL level 1-level 2)
    Course start date:  Mon 15 Apr 2024

    Location on this date:  Keeley Street

    Are you working with the public – in a shop, at reception, on the phone? Are you front of house at a hotel or restaurant? Would you like to work in these sectors? This course will help you communicate at work with customers, your colleagues and your manager. You will learn how to speak fluently and politely and use the vocabulary you need for work. You will practise how to help a customer or a client, make suggestions, give advice, begin and end a conversation, and take messages over the phone. You will focus on how to do all this with the right level of formality and politeness.



    You need to do a pre-course assessment. Contact universal.skills@citylit.ac.uk / 020 8078 0489 for a face-to-face assessment or click the Start Assessment button on this page. Log on with your email address (not name).



    This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here
    Full fee £99.00 Senior fee £79.00 Concession £50.00
  2. ESOL pronunciation: stage 1 (level 1-2)
    Course start date:  Mon 15 Apr 2024 (and 1 other date)

    Location on this date:  Online

    Tired of people not understanding you? Would you like to sound 'more English'? Do you need to communicate well with people in your work? Then this specialist course will help you. Learn how to make the individual sounds of English, hear the differences between them, and read and write the phonemic script, a special alphabet of sounds. This course is aimed at students with a good level of English - level 1 and 2 (B2-C1). Highly fluent students at level 3 or above should apply to the courses in the drama department.



    You need to do a pre-course assessment. Contact universal.skills@citylit.ac.uk / 020 8078 0489 for a face-to-face assessment or click the Start Assessment button on this page. Log on with your email address (not name).



    This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here



    This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.
    Full fee £129.00 Senior fee £103.00 Concession £65.00
    Rating:
    88% of 100
  3. English communication skills - for life and work (level 1)
    Course start date:  Mon 8 Jan 2024 (and 1 other date)

    Location on this date:  Keeley Street

    Do you want to improve your communication skills and become more confident speaking, listening, reading and writing English? This course will help you develop all your English language skills so you can act confidently in the most important everyday situations inside and outside work. You will become a skilled communicator when writing, using digital resources and in face-to-face interactions. You will develop your active listening skills so you can understand and empathise better. You will work on how to express yourself when speaking in different situations. You will practise your reading so you can see the whole picture and find details, make effective decisions about what you read, and prioritise matters. By the end of this three-term programme, you will be a competent speaker, listener, reader and writer both at work and home and ready to do exams such as Functional Skills Level 2.



    You need to do a pre-course assessment. Contact universal.skills@citylit.ac.uk / 020 8078 0489 for a face-to-face assessment or click the Start Assessment button on this page. Log on with your email address (not name).
    Full fee £0.00 Senior fee £0.00 Concession £0.00
  4. Workplace communication skills: how to be confident and do well in interviews (ESOL entry 3-level 1)
    Course start date:  Mon 13 May 2024

    Location on this date:  Keeley Street

    Are you looking for a new or better job? Do you feel nervous in interviews? Would you like to learn the English you need to impress an employer? This course will help you with the language you need to do well in interviews, to feel calm and relaxed. You will work on predicting the types of questions an employer will ask you and you will practise answering them. You will work on your pronunciation including stress and you will role play different situations that take place in an interview.



    You need to do a pre-course assessment. Contact universal.skills@citylit.ac.uk / 020 8078 0489 for a face-to-face assessment or click the Start Assessment button on this page. Log on with your email address (not name).



    This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here
    Full fee £49.00 Senior fee £39.00 Concession £25.00
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