German beginners: German for professionals in tourism

Course Dates: 11/01/25 - 15/02/25
Time: 09:30 - 11:30
Location: Online
This is a beginner’s German course for people who work in tourism.
This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.
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Full fee £149.00 Senior fee £149.00 Concession £97.00

German beginners: German for professionals in tourism
  • Course Code: LGW07
  • Dates: 11/01/25 - 15/02/25
  • Time: 09:30 - 11:30
  • Taught: Sat, Daytime
  • Duration: 6 sessions (over 6 weeks)
  • Location: Online
  • Tutor: Friederike Schroeder

Course Code: LGW07

Sat, day, 11 Jan - 15 Feb '25

Duration: 6 sessions (over 6 weeks)

Please note: We offer a wide variety of financial support to make courses affordable. Just visit our online Help Centre for more information on a range of topics including fees, online learning and FAQs.

What is the course about?

The course aims to help students from the hotel and tourism industry to gain the basics in the German language with increased confidence and to develop some knowledge of grammar.

This is a live online course. You will need:
- Internet connection. The classes work best with Chrome.
- A computer with microphone and camera is best (e.g. a PC/laptop/iMac/MacBook), or a tablet/iPad/smart phone/iPhone if you don't have a computer.
- Earphones/headphones/speakers.
We will contact you with joining instructions before your course starts.

What will we cover?

We will cover greetings, personal information, hotel facilities, the time, understanding basic menus, taking orders, simple phone calls in a business setting, understanding website related information, responding to complaints.

What will I achieve?
By the end of this course you should be able to...

Greet and say goodbye to guests

Mention names and origins

Talk about professions

Give phone numbers; ask for information; spelling names

Welcome and receive guests; ask about the length of stay; introduce oneself; express thanks

Clarify when you don't understand something

Check room availability

Offer luggage service; provide room information

Mention times and days; providing information about the entertainment program

Take a breakfast order; delivering items to the room

Ask for clarification, connecting calls

Respond in writing to a reservation request, making time statements

Navigate a hotel website; giving information over the phone

Understand a travel blog; recount past activities

Make recommendations and suggestions; reserve a table

Respond to complaints and requests

Provide information about hotel services; mention rules

Engage in conversation with guests; discussing past events.

What level is the course and do I need any particular skills?

This course is suitable for complete beginners.

For further details of the specific foreign language skills required for this level, please see the languages self assessment chart at the start of the languages section of our course guide or at http://www.citylit.ac.uk/self-assess-your-level
You will also need to be able to respond to simple instructions and explanations, as well as read course documents, in English. You will need to be at ease with the use of numbers for daily activities (e.g. using money, telling the time, using the 24 hour clock, reading timetables). It would also be helpful if you had some knowledge of basic grammar terminology such as: a verb, a noun and conjugation.

How will I be taught, and will there be any work outside the class?

Our courses are characterised by spoken interaction and communication. Typical activities include pair work, group work, role plays and games. A range of resources will be used to support your learning including presentations, hand-outs, and audio-visual material.
Homework is highly recommended to consolidate learning.

Are there any other costs? Is there anything I need to bring?

It is based on JA, GERNE A1 Im Tourismus, Cornelsen, ISBN 978-3-06-020732-9 (It is advisable to get a copy but not compulsory).

When I've finished, what course can I do next?

Any German beginners: module 2 courses.

Friederike Schroeder

Friederike, a native speaker of German, became interested in teaching when she moved to the UK. After a career change, Friederike undertook an MA in Education, and became a qualified teacher in post-compulsory education. As well as having managed language departments, Friederike is experienced in teaching adults from varying backgrounds and levels. Friederike says: “I have gained a greater understanding of my own language through the teaching of German to adults – finding new approaches to best share this knowledge is a continuing journey for me. It is so satisfying to see learners progressing and gaining more confidence, particularly in their speaking skills. Many students have turned their learning into a life passion!’’

Please note: We reserve the right to change our tutors from those advertised. This happens rarely, but if it does, we are unable to refund fees due to this. Our tutors may have different teaching styles; however we guarantee a consistent quality of teaching in all our courses.