How to be an administrator: the essentials

Course Dates: 17/02/20 - 10/03/20
Time: 14:00 - 17:00
Location: KS - Keeley Street

Do you want to become an administrator but are unsure what the job entails? Are you already working in administration but need to develop your skills both organisationally and digitally? This course will ensure you have a good idea of what is involved in office work and how to do the job well. You will learn the essential skills you need to work in an adminstrative enrolment whether that's in an office, on reception, in the private or public sector.

This course is FREE if one of the following applies:





a) You are employed and earn less than £20,572.50 . You need to have lived in the UK or EU for the last 3 years and be a citizen of the UK or a country within the EU. You may also be eligible for this funding in other circumstances. When you come for assessment or enrolment, bring a pay slip dated within 3 months of the course start date, or a current employment contract that shows your gross salary.





Or





b) You are either on Jobseekers' Allowance or Employment & Support Allowance (WRAG). Please bring proof of income to your assessment or enrolment.





Or





c) You receive other state benefits (including Universal Credit), earn less than £338 a month (individual claims) or £541 a month (household claims) and are doing the course to become employed or move into more sustainable employment.





Call 020 7831 7831 for more information.

Description

What is the course about?

This course will equip you to do the job of an administrator well. You will gain an insight into the type of work an administrator does as well as learn the essential skills needed to stay on top of your work - including how to plan, prioritise, create schedules, manage on-line files and emails, communicate effectively in person, on the phone and on-line including emails, organise and conduct meetings, take minutes and summarise information. You will take away key principles and practical skills to enable you be a confident and competent administrator.

What will we cover?

We will cover the key areas needed to be an administrator, including:
• how to plan, prioritise, create schedules - including using Outlook to keep track of what you need to do
• managing on-line files and emails - including how to create an effective file and email management system
• how to communicate effectively in person, on the phone and on-line including emails
• how to format and lay out an official letter in Word
• organising and conducting meetings
• taking minutes and summarising information
•managing simple basic data through Excel.

What will I achieve?
By the end of this course you should be able to...

• identify what is required of an effective administrator
• plan, prioritise, create schedules - including using Outlook to keep track of what you need to do
• manage on-line files and emails - including how to create an effective file and email management system
• communicate effectively in person, on the phone and on-line including emails
• format and lay out an official letter in Word
• organise and conduct meetings
• take minutes and summarise information
• use Excel to manage basic data.

What level is the course and do I need any particular skills?

This course is for those who wish to be an administrator or who wish to develop their current office skills. The course will require a degree of competence in Word and Outlook so you are advised to complete our Introduction to Word and Introduction to Outlook courses if you are not already using these programs. Our Introduction to Excel course might also be beneficial to you.

How will I be taught, and will there be any work outside the class?

The course will be a practical course that will also enable to you grasp key principles of being an administrator. You will examine different scenarios which mirror the office lif, will role play office tasks and carry out administrative activities. You will be expected to do homework activities to ensure you get the most out of this course.

Are there any other costs? Is there anything I need to bring?

You need to bring pen, paper and a folder. You will also benefit from having access to a computer so you can use Google Classroom for work outside the lesson.

When I've finished, what course can I do next?

This course is part of our How to be an Administrator series. If you are ready, you can moved to How to be an administrator: time management skills and How to be an administrator: the paperless office. Other courses you could do either before or after this course include: Touch-typing and Keyboard Skills, IT Skills for the Office (introductory or intermediate), Office 365: an introduction, English for the Office with digital skills (L1-L2). We also run a range of courses in Microsoft Office programs specifically designed to help you in the workplace.
Your tutor will advise you on the best courses for you and which level you are at. You can also call our administrator on 0207 492 2511 to arrange an assessment with one of our course advisor.

General information and advice on courses at City Lit is available from the Student Centre and Library on Monday to Friday from 12:00 – 19:00.
See the course guide for term dates and further details

Reviews

Check your level

Course Code: CA01

Mon-Tue, day, 17 Feb - 10 Mar '20

Duration: 8 sessions (over 4 weeks)

Full fee: £129.00
Senior fee: £103.00
Concession: £65.00

Before booking on this course, we'll need you to log in or register with us if you're new. Please then contact us for a chat with our team to check that this course is the right level for you.
Why do I need an advice session?

Any questions? skills@citylit.ac.uk
or call 020 7492 2511

Please note: we offer a wide variety of financial support to make courses affordable. For more information visit our online Help Center. You can also visit the Information, Advice and Guidance drop-in service, open from 12 – 6.45, Monday to Friday.