How to be an administrator: time management skills

Course Dates: 16/03/20 - 31/03/20
Time: 14:00 - 17:00
Location: KS - Keeley Street

As an administrator, are you in danger of becoming overwhelmed by data, emails, essential tasks and competing priorities? Organising your time effectively becomes essential to ensuring you manage your workload rather than it manages you. On this course, you will learn how to plan successfully, apply key strategies and use digital skills to become much more effective in your job, reduce your stress and achieve your work goals.

This course is FREE if one of the following applies:





a) You are employed and earn less than £20,572.50 . You need to have lived in the UK or EU for the last 3 years and be a citizen of the UK or a country within the EU. You may also be eligible for this funding in other circumstances. When you come for assessment or enrolment, bring a pay slip dated within 3 months of the course start date, or a current employment contract that shows your gross salary.





Or





b) You are either on Jobseekers' Allowance or Employment & Support Allowance (WRAG). Please bring proof of income to your assessment or enrolment.





Or





c) You receive other state benefits (including Universal Credit), earn less than £338 a month (individual claims) or £541 a month (household claims) and are doing the course to become employed or move into more sustainable employment.





Call 020 7831 7831 for more information.

Description

What is the course about?

This course will help you become a more time efficient office worker by enabling you to think like an administrator and act like one. It will take you through time management thinking processes enabling you to set realistic goals and targets,create achievable priorities and organise your work into appropriate categories. You will learn how to make the most of MS Outlook features to ensure you stay on top of your emails and key tasks - for example by managing and creating folders, organising your calendars, using categories to see a list of priorities visually and setting reminders to inform you when deadlines are approaching.

What will we cover?

• recognising the importance of time management
• prioritising tasks including distinguishing between those that are important, urgent, need to be done soon, or can be planned for later
• establishing deadlines including through the use of Outlook calendar
• categorising work including forward planning so you can work in a more efficient manner
• how to talk to your line manager about managing your time and work
• reading emails effectively - including identifying important messages
• managing emails into folders and setting message rules in Outlook
• using Outlook calendar to arrange meetings and appointments and block out time
• using Outlook for recurring routine tasks
• using Excel to compile and track task lists and keeping notes
• creating personalised emails using advanced mail merge feature.

What will I achieve?
By the end of this course you should be able to...

• identify why time management is important
•prioritise tasks including distinguishing between those that are important, urgent, need to be done soon, or can be planned for later
• establish effective deadlines including through the use of Outlook calendar
• categorise your work including forward planning so you can work in a more efficient manner
• talk to your line manager constructively about managing your time and work
• read emails effectively - including identifying which emails to pay special attention to
• manage emails into folders and set message rules in Outlook
• use Outlook calendar to arrange meetings and appointments and block out time
• use Outlook to organise recurring routine tasks
• compile and track task lists and keep notes on Excel
• create personalised emails using advanced mail merge feature.

What level is the course and do I need any particular skills?

This course is for those who have some experience of administration and are already using Outlook and Excel. It is designed for those who need help and strategies for staying on top of your workload and who are keen to apply these strategies in their workplace.

How will I be taught, and will there be any work outside the class?

This will be a dynamic and creative course with lots of hands-on practice. You will examine different scenarios and use your own experiences to guide your learning. It will be a supportive and welcoming environment. A Google Classroom will help you work between classes.

Are there any other costs? Is there anything I need to bring?

You will need to bring a pen, paper and folder to class. A memory stick may also be helpful.

When I've finished, what course can I do next?

This course is part of our How to be an Administrator series. The other courses are How to be an administrator: the essentials and How to be an administrator: the paperless office. You may also find these courses helpful: Office 365: an introduction , Touch-typing and keyboard skills, IT skills for the Office. We also run a range of courses in Microsoft Office programs specifically designed to help you in the workplace including: Outlook 2016 for the workplace: managing your emails, tasks and priorities (intermediate) and Outlook 2016 for the workplace: integrating Outlook, Excel and Word (advanced). Finally, our ECDL Level 2 or Level 3 may also be beneficial to you. Your tutor will advise you on the best courses for you and which level you are at. You can also call our administrator on 0207 492 2511 to arrange an assessment with one of our course advisor.

General information and advice on courses at City Lit is available from the Student Centre and Library on Monday to Friday from 12:00 – 19:00.
See the course guide for term dates and further details

Reviews

Check your level

Course Code: CA02

Mon-Tue, day, 16 Mar - 31 Mar '20

Duration: 6 sessions (over 3 weeks)

Full fee: £99.00
Senior fee: £79.00
Concession: £50.00

Before booking on this course, we'll need you to log in or register with us if you're new. Please then contact us for a chat with our team to check that this course is the right level for you.
Why do I need an advice session?

Any questions? skills@citylit.ac.uk
or call 020 7492 2511

Please note: we offer a wide variety of financial support to make courses affordable. For more information visit our online Help Center. You can also visit the Information, Advice and Guidance drop-in service, open from 12 – 6.45, Monday to Friday.