What is the course about?
This course will help you become a more time efficient office worker by enabling you to think like an administrator and act like one. It will take you through time management thinking processes enabling you to set realistic goals and targets,create achievable priorities and organise your work into appropriate categories. You will learn how to make the most of MS Outlook features to ensure you stay on top of your emails and key tasks - for example by managing and creating folders, organising your calendars, using categories to see a list of priorities visually and setting reminders to inform you when deadlines are approaching.
What will we cover?
• recognising the importance of time management
• prioritising tasks including distinguishing between those that are important, urgent, need to be done soon, or can be planned for later
• establishing deadlines including through the use of Outlook calendar
• categorising work including forward planning so you can work in a more efficient manner
• how to talk to your line manager about managing your time and work
• reading emails effectively - including identifying important messages
• managing emails into folders and setting message rules in Outlook
• using Outlook calendar to arrange meetings and appointments and block out time
• using Outlook for recurring routine tasks
• using Excel to compile and track task lists and keeping notes
• creating personalised emails using advanced mail merge feature.
What will I achieve?
By the end of this course you should be able to...
• identify why time management is important
•prioritise tasks including distinguishing between those that are important, urgent, need to be done soon, or can be planned for later
• establish effective deadlines including through the use of Outlook calendar
• categorise your work including forward planning so you can work in a more efficient manner
• talk to your line manager constructively about managing your time and work
• read emails effectively - including identifying which emails to pay special attention to
• manage emails into folders and set message rules in Outlook
• use Outlook calendar to arrange meetings and appointments and block out time
• use Outlook to organise recurring routine tasks
• compile and track task lists and keep notes on Excel
• create personalised emails using advanced mail merge feature.
What level is the course and do I need any particular skills?
This course is for those who have some experience of administration and are already using Outlook and Excel. It is designed for those who need help and strategies for staying on top of your workload and who are keen to apply these strategies in their workplace.
How will I be taught, and will there be any work outside the class?
This will be a dynamic and creative course with lots of hands-on practice. You will examine different scenarios and use your own experiences to guide your learning. It will be a supportive and welcoming environment. A Google Classroom will help you work between classes.
Are there any other costs? Is there anything I need to bring?
You will need to bring a pen, paper and folder to class. A memory stick may also be helpful.
When I've finished, what course can I do next?
This course is part of our How to be an Administrator series. The other courses are How to be an administrator: the essentials and How to be an administrator: the paperless office. You may also find these courses helpful: Office 365: an introduction , Touch-typing and keyboard skills, IT skills for the Office. We also run a range of courses in Microsoft Office programs specifically designed to help you in the workplace including: Outlook 2016 for the workplace: managing your emails, tasks and priorities (intermediate) and Outlook 2016 for the workplace: integrating Outlook, Excel and Word (advanced). Finally, our ECDL Level 2 or Level 3 may also be beneficial to you. Your tutor will advise you on the best courses for you and which level you are at. You can also call our administrator on 0207 492 2511 to arrange an assessment with one of our course advisor.
General information and advice on courses at City Lit is available from the Student Centre and Library on Monday to Friday from 12:00 – 19:00.
See the course guide for term dates and further details