Courses in London & Online

Finding, researching and evaluating information online is an essential skill inside and outside of work - whether you are using your computer, smartphone, CHATGPT or digital assistances. On this course you will learn research and problem-solving skills on different devices. You will work on completing everyday life and work tasks so you discover how to search online effectively, find information and images on different databases, use filters, and search within a specific website or social media platform. You will work on refining your searches on search engines, on CHATGPT and other digital assistants, both verbally and in writing. You will focus on how to evaluate the evidence you find as well as the security of the data you are finding. Finally, you will work on finding information and files on your hard drive and across your devices via the cloud. By the end of the course you will have learned not only key digital skills but also transferable skills such as problem-solving, research and analytical skills.

This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here

Do you have some digital skills but lack confidence to use them? Would you like to gain the most essential digital skills needed for today's workplace? If so, and you need to develop the foundational digital skills for today's job market, this is the course for you. The course will give you the confidence to use different digital devices and tools to collaborate and communicate efficiently with work colleagues, to create and edit documents and presentations, and make simple spreadsheets. You will learn about different types of digital communication as well as how to use online resources for finding and using information and completing transactions. You will learn the transferable digital skills you need to progress, participate and express yourself in the workplace and gain a qualification. 53% of UK employees do not have the digital skills needed for work. You don't need to be one of them.



Please note: you MUST pass the first part of the course, attend every class and do the necessary homework. If you do not, you will not be able to continue the course.



You need to do a pre-course assessment. Contact universal.skills@citylit.ac.uk / 020 8078 0489 for a face-to-face assessment or click the Start Assessment button on this page. Log on with your email address (not name.

This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here

Are you struggling to turn your interviews into successful job offers? Would you like to be more confident when answering questions and anticipate more effectively what the employer is looking for? This course will help you, You will role play and also develop some key strategies for coping with your nerves, staying focused and producing answers which give you the best chance of succeeding.



You need to do a pre-course activity to make sure this is the right course for you. Contact universal.skills@citylit.ac.uk / 020 8078 0489 for information and to book a pre-course assessment. Or you can click the Start Assessment button on this page.

This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here

Does your smartphone confuse you? Are you unsure how to make the most of its many features? Understanding and navigating your way round a smartphone is now as important as being able to use a regular computer. This short course will help you understand your Android smartphone, troubleshoot problems and use some of the most popular apps. By the end of the course you will be confident you can use or find out how to use the key features of your phone.

This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here

Are you new to Zoom? Have you started to use it but are unsure about some of its functions? Do you need to use Zoom at work, in your studies or to communicate with friends and relatives? Zoom is now as essential to communication as texts, emails, smartphones and PCs. This course will take you from the basics of being on Zoom as a participant and a host, including how to join meetings and set them up. You will learn what to do in both circumstances, what appropriate etiquette is, how to use chat and other features such as breakout rooms, how to share your screen, take control of someone else's screen and how to make sure you don't do something on Zoom that you shouldn't. By the end of this course, you will be able to comfortably host a meeting with friends or work colleagues, communicate, privately share and collaborate on projects or ideas.

This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here

How do you cope with different Spanish accents? Do you find some easier to understand than others? This series of short courses will help you understand the specificities and intricacies of a variety of Spanish and South American accents, so you can spot their speakers more easily and understand them better to keep the conversation going.

How do you cope with different Spanish accents? Do you find some easier to understand than others? This series of short courses will help you understand the specificities and intricacies of a variety of Spanish and South American accents, so you can spot their speakers more easily and understand them better to keep the conversation going.

The Battle of Lepanto, possibly the largest naval battle in 2000 years, has been described as the last European crusade that led to the decline of the Ottoman empire. But has its significance been exaggerated?

Do you really know Germany? Yes, you might have seen the ‘Brandenburger Tor’ or taken a picture in front of ‘Neuschwanstein’ , tucked into some ‘Käsespätzle’ and even followed the ‘Romantische Strasse’ in your BMW, but there is more to Germany than the obvious. Your tutor will take you on a journey through Germany to discover some more suprising aspects of Germany.