Outlook 2016: the essentials

Course Dates: 20/01/21 - 03/02/21
Time: 14:00 - 17:00
Location: Online

New to MS Outlook? or have you just start using Outlook at work? This course will enable you to use the key basic features of Outlook 2016, including sending and receiving emails with attachments, safe downloading of attachments, adding signatures, creating folders to manage your emails, organising and using your calendar to keep on top of appointments, set up reminders and create task lists. the do's and don'ts of sending and receiving emails, Data Protection Act and your legal obligation.

This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you receive other state benefits (including Universal Credit) and your monthly take home pay is less than £343. For more information click here

This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.


What is the course about?

This course is for those who want to feel more confident, knowledgeable and skilful in their Outlook 2016 use either for personal or work use. You will learn essential jargon and terminology and use this knowledge to help you become a more proficient user of the program. You will learn how to organise and manage emails, appointments, contacts and tasks and you will learn how to do all this and maintain your security, understanding legal responsibilities as an employer or employee.

This is a live online course. You will need:
- Internet connection. The classes work best with Chrome.
- A computer with microphone and camera.
- Earphones/headphones/speakers.
We will contact you with joining instructions before your course starts.

What will we cover?

• sending and receiving emails
• the do's and don'ts of sending and receiving emails
• sending attachments and safely downloading them,
• adding signatures
• creating folders to manage your emails
• organising and using your calendar to keep on top of appointments
• setting up reminders and creating task lists
• the Data Protection Act and your legal obligations.

What will I achieve?
By the end of this course you should be able to...

• confidently explain the processes for sending and receiving emails with knowledge of the level of confidentiality needed.
• attach a file or a folder to an email and safely download a file or folder to a folder on you computer that can then be scanned for viruses
• create basic signatures that can be appended to your emails
• manage emails to go directly into designated folders.
• set up reminders and create task lists so you can be up to date with appointments
• explain the security features offered in Outlook when sending and receiving emails
• explain your legal obligation and responsibilities when sending information via emails and the implications of the Data Protection Act.

What level is the course and do I need any particular skills?

This is an introductory course so no prior knowledge of Outlook is needed though if you have used Outlook before at a basic level, this course will also help you. You will need to be confident in basic digital literacy having basic keyboard and mouse skills.

You should also be able to follow spoken instructions, read written instructions and information, and discuss work with your tutor.

How will I be taught, and will there be any work outside the class?

You will learn in a supportive and welcoming environment with an emphasis on your discovering how to do and complete tasks and functions, with guidance from the tutor. You will learn in a step by step manner so you can achieve challenging aims in an enjoyable and productive way. You will have lots of opportunities to practise as well as understand what you are doing and why. Everyone will be encouraged to participate and interact in a way that is best for them, including working in pairs and groups, as well as on your own. You will need to do work outside the classroom and use Google Classroom to help you.

Are there any other costs? Is there anything I need to bring?

There are no additional cost attached to this course. You will need your own pen and paper to make notes.

When I've finished, what course can I do next?

There are a number of courses you can do at the same time or progress onto. Outlook 2016 for the workplace: managing your emails, tasks and priorities (intermediate) is a direct follow on course, followed by Outlook 2016 for the workplace: integrating Outlook, Excel and Word (advanced). However, you might want to consolidate your digital skills before moving on to these courses. For example:
• Becoming confident on the cloud: a new way of sharing and collaborating
• Introduction to PowerPoint 2016
• IT skills for the office: an introduction
• Introduction to Word 2016
• Excel 2016: Essentials
•Touch typing and keyboard skills
• Making sense of Windows 10
• ECDL Level 1 Award (with a qualification - assessment needed)
You may also find our How to be an administrator series helpful.
Your tutor will advise you on the best course. You can also call our administrator on 0207 492 2511 to arrange an assessment with one of our course advisors.


This course has now started

Course Code: CSU05

Started Wed, day, 20 Jan - 03 Feb '21

Duration: 3 sessions (over 3 weeks)

Full fee: £99.00
Senior fee: £79.00
Concession: £50.00

Or call to enrol: 020 7831 7831

Any questions? skills@citylit.ac.uk
or call 020 7492 2511

Please note: We offer a wide variety of financial support to make courses affordable. Just visit our online Help Center for more information on a range of topics including fees, online learning and FAQs.