Digital & general computer skills

Digital Skills & Other Computer Skills

Digital skills are universal, as essential as English and Maths for making progress at work, expressing yourself and participating socially.

Our Digital and Office Skills courses develop all your key digital and computing skills from beginner to advanced. You do not learn just the software but focus on the tasks and goals digital skills help you achieve whether analysing data at work or organising your photos on your smartphone. 

You also develop the most in-demand common work and life skills such as problem-solving, analysing, decision-making, working together, attending to details and seeing the bigger picture.

Courses available both in-person and online

Whether you are a recently redundant manager, a carer returning to work, an experienced office-worker or a retiree, our digital skills courses will help you upskill, communicate more effectively, and become a more active citizen.

You can choose long or short courses, online or in-person, with qualifications or without. 

No matter how you prefer to learn, we have the class for you. Most of our courses are FREE if you are on a low income or claiming benefits.

For initial advice and assessment contact universal.skills@citylit.ac.uk / 020 4582 0423

See our guide to online learning for more information about accessing our live online courses.

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  1. Getting started: becoming confident on your computer and online (complete beginner)
    Last Few Places
    Course start date:  Tue 16 Apr 2024

    Location on this date:  Keeley Street

    Are you completely new to computers and the Internet? This course will help you get started on using a computer and the internet. You will learn all the basics and the key terms you need to starting becoming confident on a computer and online. You will learn about different files and how to create and save them. You will learn how to write and send simple letters and emails. You will develop your internet skills so you can find information and complete online forms. Finally, you do all of this while learning how to remain safe online and to keep your files secure.



    This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here
    Full fee £39.00 Senior fee £31.00 Concession £20.00
  2. Stay safe online
    Evening
    Course start date:  Tue 28 May 2024 (and 1 other date)

    Location on this date:  Hybrid (choose either online or in-person)

    Tutors:  Terry Myers
    What does identify theft entail? What risks do you run? Learn how to protect yourself from identify theft on this course.



    This course will be delivered online or in person. See the ‘What is the course about?’ section in course details for more information.
    Full fee £49.00 Senior fee £39.00 Concession £32.00
    Rating:
    100% of 100
  3. Using Apple Mac OS: short introduction
    Course start date:  Tue 16 Apr 2024 (and 1 other date)

    Location on this date:  Keeley Street

    Tutors:  Michael Harding
    Learn about Apple Mac computers: the desktop, layout and environment, how to open, save and close files, and navigate the operating system.
    Full fee £49.00 Senior fee £39.00 Concession £32.00
    Rating:
    84% of 100
  4. Business administration: how to be a PA (foundation)
    Evening
    Course start date:  Tue 9 Apr 2024

    Location on this date:  Keeley Street

    Do you already have a number of administration skills, and looking to become a personal assistant? Do you work as a PA but need clarity about the role and some skills to do your job more effectively? On this course you will focus on the fundamentals of being a good PA, including understanding what should and should not be expected of you. You will focus on maintaining office systems and organising files including shared drives. You will work on how to deal efficiently with incoming emails and staying on top of information, including prioritising your tasks. You will practise screening enquiries and requests, organising meetings efficiently and maintaining diaries, taking minutes effectively and understanding your relationship with your employer. By the end of the course you will be confident you know what the role entails and that you have the skills to do it.



    This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here
    Full fee £49.00 Senior fee £39.00 Concession £25.00
  5. Becoming confident with online communication: Zoom (beginner)
    Course start date:  Tue 16 Apr 2024

    Location on this date:  Keeley Street

    Are you new to Zoom? Have you started to use it but are unsure about some of its functions? Do you need to use Zoom at work, in your studies or to communicate with friends and relatives? Zoom is now as essential to communication as texts, emails, smartphones and PCs. This course will take you from the basics of being on Zoom as a participant and a host, including how to join meetings and set them up. You will learn what to do in both circumstances, what appropriate etiquette is, how to use chat and other features such as breakout rooms, how to share your screen, take control of someone else's screen and how to make sure you don't do something on Zoom that you shouldn't. By the end of this course, you will be able to comfortably host a meeting with friends or work colleagues, communicate, privately share and collaborate on projects or ideas.



    This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here
    Full fee £29.00 Senior fee £23.00 Concession £15.00
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