- Using Apple Mac OS: short introductionCourse start date: Mon 25 Mar 2024 (and 2 other dates)
Location on this date: Keeley Street
Tutors: Michael HardingLearn about Apple Mac computers: the desktop, layout and environment, how to open, save and close files, and navigate the operating system.Full fee £49.00 Senior fee £39.00 Concession £32.00 - Becoming confident with online communication: chat, calls, meetings and files on Teams (foundation)Course start date: Mon 25 Mar 2024
Location on this date: Keeley Street
The pandemic led to millions of people discovering the need for interactive online communication. As a result, Teams has become an essential collaborative tool, particularly in the workplace. This course will enable you to become confident in using the key functions of the program and understand when and how you should use. You will focus on how to make calls, chat and book meetings, use the camera and mute yourself . And you will also focus on how to use and organise files so you can be fully collaborative.
This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click hereFull fee £29.00 Senior fee £23.00 Concession £15.00 - Business administration: how to be a PA (foundation)Course start date: Tue 9 Apr 2024
Location on this date: Keeley Street
Do you already have a number of administration skills, and looking to become a personal assistant? Do you work as a PA but need clarity about the role and some skills to do your job more effectively? On this course you will focus on the fundamentals of being a good PA, including understanding what should and should not be expected of you. You will focus on maintaining office systems and organising files including shared drives. You will work on how to deal efficiently with incoming emails and staying on top of information, including prioritising your tasks. You will practise screening enquiries and requests, organising meetings efficiently and maintaining diaries, taking minutes effectively and understanding your relationship with your employer. By the end of the course you will be confident you know what the role entails and that you have the skills to do it.
This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click hereFull fee £49.00 Senior fee £39.00 Concession £25.00 - Business administration: ICT skills for business (advanced)Course start date: Sun 14 Apr 2024
Location on this date: Online
Are you already a competent administrator ready to develop more advanced digital skills so you can become more efficient and productive and advance in your career? This course will help you learn how to use more complex functions in Excel so you can handle and analyse data precisely as well as provide bigger picture analyses. You will also focus on how to use the more sophisticated elements of PowerPoint to produce high quality presentations which meet the demands of the modern workplace. In addition, you will become familiar with key aspects of financial software so you can handle and process sales and purchases. By the end of the course you will have the skills to set you apart from other administrators and become an invaluable member of any team.
This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here
This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.Full fee £149.00 Senior fee £119.00 Concession £75.00 - Getting started: becoming confident on your computer and online (complete beginner)Course start date: Tue 16 Apr 2024
Location on this date: Keeley Street
Are you completely new to computers and the Internet? This course will help you get started on using a computer and the internet. You will learn all the basics and the key terms you need to starting becoming confident on a computer and online. You will learn about different files and how to create and save them. You will learn how to write and send simple letters and emails. You will develop your internet skills so you can find information and complete online forms. Finally, you do all of this while learning how to remain safe online and to keep your files secure.
This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click hereFull fee £39.00 Senior fee £31.00 Concession £20.00 - Becoming a confident online citizen: developing your problem-solving and research skills for inside and outside work (foundation)Course start date: Tue 16 Apr 2024
Location on this date: Keeley Street
Finding, researching and evaluating information online is an essential skill inside and outside of work - whether you are using your computer, smartphone, CHATGPT or digital assistances. On this course you will learn research and problem-solving skills on different devices. You will work on completing everyday life and work tasks so you discover how to search online effectively, find information and images on different databases, use filters, and search within a specific website or social media platform. You will work on refining your searches on search engines, on CHATGPT and other digital assistants, both verbally and in writing. You will focus on how to evaluate the evidence you find as well as the security of the data you are finding. Finally, you will work on finding information and files on your hard drive and across your devices via the cloud. By the end of the course you will have learned not only key digital skills but also transferable skills such as problem-solving, research and analytical skills.
This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click hereFull fee £49.00 Senior fee £39.00 Concession £25.00 - Becoming confident with online communication: Zoom (beginner)Course start date: Tue 16 Apr 2024
Location on this date: Keeley Street
Are you new to Zoom? Have you started to use it but are unsure about some of its functions? Do you need to use Zoom at work, in your studies or to communicate with friends and relatives? Zoom is now as essential to communication as texts, emails, smartphones and PCs. This course will take you from the basics of being on Zoom as a participant and a host, including how to join meetings and set them up. You will learn what to do in both circumstances, what appropriate etiquette is, how to use chat and other features such as breakout rooms, how to share your screen, take control of someone else's screen and how to make sure you don't do something on Zoom that you shouldn't. By the end of this course, you will be able to comfortably host a meeting with friends or work colleagues, communicate, privately share and collaborate on projects or ideas.
This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click hereFull fee £29.00 Senior fee £23.00 Concession £15.00 - Digital skills for business: presenting and managing professional-looking documents with Word and Excel - from reports to newsletters (intermediate)Course start date: Wed 17 Apr 2024
Location on this date: Online
Do you need to present well-organised complex documents at work that are easy to read and follow? Are you responsible for compiling reports or other long documents? On this course, you will develop all the skills you need to use Microsoft Word to create data rich documents which meet professional standards. You will learn time-saving techniques and become skilled in using outlines, templates, consistent formatting, headers, footers, tables, images as well as controlling text flow. You will also work on integrating Excel data into your Word document as well as using mail merge to distribute your documents. These are vital skills across a range of jobs that will not only save you time but also reduce the frustrations often associated with use of Word.
This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here
This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.Full fee £149.00 Senior fee £119.00 Concession £75.00 - Managing files on Apple maciOS and iCloudCourse start date: Thu 18 Apr 2024 (and 1 other date)
Location on this date: Keeley Street
Tutors: Michael HardingEver wonder how to get to grips with your iPhone, iPad and iCloud file storage? This course is intended for beginners to experienced users who need to set up and tidy their iCloud storage. - Becoming confident on the cloud: OneDrive and Google drive - a new way of sharing and managing your files (foundation)Course start date: Thu 18 Apr 2024
Location on this date: Keeley Street
The digital world is changing from sending emails to sharing files. Attaching files, sending them, downloading them, working on them, saving them, re-attaching and re-sending them is becoming a thing of the past. Instead, with cloud computing, you can share and collaborate on files either at the same time or separately without any emailing or downloading. Join this course and learn how to do this and stay on top of your file management. Learn how to use OneDrive and Google Drive to create, store, share and collaborate on different types of documents on your PC as well as other devices. Discover also how to maintain security while syncing your devices and accounts. By the end of this course, you will have grasped what cloud-computing means and be confident of exploring it further.
This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click hereFull fee £69.00 Senior fee £55.00 Concession £35.00 - Business administration: how to organise and manage with OneNote, MS Outlook and OneDrive (intermediate)Course start date: Thu 2 May 2024
Location on this date: Keeley Street
How do you keep on top of your notes, to do list, tasks, meetings and ideas? Are you still using paper notebooks and post-it notes? Is there too much in your head cluttering your mind? This course will show how to use the digital notebook, OneNote, in conjunction with Outlook, and integrate both apps with OneDrive so you become an organised and self-managing administrator. You will learn how to take notes at any time and arrange them so you can always find what you are looking for. You will practise how to integrate Outlook and OneNote so you can organise meetings and share meeting notes and minutes easily and quickly, record the meetings, relate sections of the audio to tasks and action points for yourself and others, create to do lists, and link these tasks to tasks and emails in Outlook . In addition you will learn other useful tips on how to make the most of OneNote, for example to make calculations, translate text and edit text inside images. By the end of the course you will have clear idea of how to be organised digitally and have developed the necessary skills to put your ideas into practice.
This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click hereFull fee £159.00 - Business administration: using Word, Excel, PowerPoint and Access in the office (intermediate-level 2)Course start date: Mon 6 May 2024
Location on this date: Online
Do you want to learn the digital skills needed for office and administration work? On this course, you will focus on completing the keys tasks required to be a business administrator. You will learn how to produce high quality and well-presented documents such as minutes, formal letters and flyers using Word. You will develop your skills in producing presentations with PowerPoint that are visually appealing, modern and effective. You will also work in depth on how to use Excel and Access for data handling, processing and analysing, including how to enter and edit data, arrange and present it effectively, make calculations and highlights data trends.
This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here
This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.Full fee £269.00 Senior fee £215.00 Concession £135.00 - Essential digital skills for work (Level 1)Course start date: Tue 7 May 2024
Location on this date: Keeley Street
Do you have some digital skills but lack confidence to use them? Would you like to gain the most essential digital skills needed for today's workplace? If so, and you need to develop the foundational digital skills for today's job market, this is the course for you. The course will give you the confidence to use different digital devices and tools to collaborate and communicate efficiently with work colleagues, to create and edit documents and presentations, and make simple spreadsheets. You will learn about different types of digital communication as well as how to use online resources for finding and using information and completing transactions. You will learn the transferable digital skills you need to progress, participate and express yourself in the workplace and gain a qualification. 53% of UK employees do not have the digital skills needed for work. You don't need to be one of them.
Please note: you MUST pass the first part of the course, attend every class and do the necessary homework. If you do not, you will not be able to continue the course.
You need to do a pre-course assessment. Contact universal.skills@citylit.ac.uk / 020 8078 0489 for a face-to-face assessment or click the Start Assessment button on this page. Log on with your email address (not name.Full fee £0.00 Senior fee £0.00 Concession £0.00 - Digital skills for the workplace: working with data - inputting, finding, sorting, filtering with Excel (foundation)Course start date: Tue 7 May 2024
Location on this date: Keeley Street
Working with data inside and outside of work is now an essential skill and Excel is one of the main tools you need to use. Whether you want to keep track of your personal finances or make calculations about expenditure, sickness absence or profits at work, you need to know how to use key functions of Excel so you can organise the data and make sense of it. This course will help you learn how to input, find, sort and filter data so you can achieve key tasks needed in the workplace and at home and present the information in a way other people can understand.
This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click hereFull fee £179.00 Senior fee £143.00 Concession £90.00 - Getting started: becoming confident on Instagram and TikTok (complete beginners)Course start date: Wed 8 May 2024
Location on this date: Keeley Street
Have you heard of Instagram but never used it? Have you tried it but are still unsure about its features? Is TikTok something you access but never really use? Then this is the course for you. It will start you on your journey towards digital communication in a supportive environment and help you learn the different ways you can connect to friends, family and the wider world and join the one billion users worldwide. And you will learn to do so safely and securely.
This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click hereFull fee £59.00 Senior fee £47.00 Concession £30.00
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