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- Business administration: how to be a PA (foundation)Course start date: Tue 9 Apr 2024
Location on this date: Keeley Street
Do you already have a number of administration skills, and looking to become a personal assistant? Do you work as a PA but need clarity about the role and some skills to do your job more effectively? On this course you will focus on the fundamentals of being a good PA, including understanding what should and should not be expected of you. You will focus on maintaining office systems and organising files including shared drives. You will work on how to deal efficiently with incoming emails and staying on top of information, including prioritising your tasks. You will practise screening enquiries and requests, organising meetings efficiently and maintaining diaries, taking minutes effectively and understanding your relationship with your employer. By the end of the course you will be confident you know what the role entails and that you have the skills to do it.
This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click hereFull fee £49.00 Senior fee £39.00 Concession £25.00 - Getting started: becoming confident on your computer and online (complete beginner)Course start date: Tue 16 Apr 2024
Location on this date: Keeley Street
Are you completely new to computers and the Internet? This course will help you get started on using a computer and the internet. You will learn all the basics and the key terms you need to starting becoming confident on a computer and online. You will learn about different files and how to create and save them. You will learn how to write and send simple letters and emails. You will develop your internet skills so you can find information and complete online forms. Finally, you do all of this while learning how to remain safe online and to keep your files secure.
This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click hereFull fee £39.00 Senior fee £31.00 Concession £20.00 - Becoming a confident online citizen: developing your problem-solving and research skills for inside and outside work (foundation)Course start date: Tue 16 Apr 2024
Location on this date: Keeley Street
Finding, researching and evaluating information online is an essential skill inside and outside of work - whether you are using your computer, smartphone, CHATGPT or digital assistances. On this course you will learn research and problem-solving skills on different devices. You will work on completing everyday life and work tasks so you discover how to search online effectively, find information and images on different databases, use filters, and search within a specific website or social media platform. You will work on refining your searches on search engines, on CHATGPT and other digital assistants, both verbally and in writing. You will focus on how to evaluate the evidence you find as well as the security of the data you are finding. Finally, you will work on finding information and files on your hard drive and across your devices via the cloud. By the end of the course you will have learned not only key digital skills but also transferable skills such as problem-solving, research and analytical skills.
This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click hereFull fee £49.00 Senior fee £39.00 Concession £25.00 - Using Apple Mac OS: short introductionCourse start date: Tue 16 Apr 2024 (and 2 other dates)
Location on this date: Keeley Street
Tutors: Michael HardingLearn about Apple Mac computers: the desktop, layout and environment, how to open, save and close files, and navigate the operating system.Full fee £49.00 Senior fee £39.00 Concession £32.00 - Becoming confident with online communication: Zoom (beginner)Course start date: Tue 16 Apr 2024
Location on this date: Keeley Street
Are you new to Zoom? Have you started to use it but are unsure about some of its functions? Do you need to use Zoom at work, in your studies or to communicate with friends and relatives? Zoom is now as essential to communication as texts, emails, smartphones and PCs. This course will take you from the basics of being on Zoom as a participant and a host, including how to join meetings and set them up. You will learn what to do in both circumstances, what appropriate etiquette is, how to use chat and other features such as breakout rooms, how to share your screen, take control of someone else's screen and how to make sure you don't do something on Zoom that you shouldn't. By the end of this course, you will be able to comfortably host a meeting with friends or work colleagues, communicate, privately share and collaborate on projects or ideas.
This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click hereFull fee £29.00 Senior fee £23.00 Concession £15.00 - Stay safe onlineCourse start date: Tue 28 May 2024 (and 1 other date)
Location on this date: Hybrid (choose either online or in-person)
Tutors: Terry MyersWhat does identify theft entail? What risks do you run? Learn how to protect yourself from identify theft on this course.
This course will be delivered online or in person. See the ‘What is the course about?’ section in course details for more information.Full fee £49.00 Senior fee £39.00 Concession £32.00
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