Digital skills for improving your job prospects

Digital Skills For Improving Your Job Prospects - Online Courses

Computer and digital skills have become an essential part of life for the majority of people. Yet, many of these skills have been learnt on the job or at home with no formal training. Learn real-world practical IT skills for the office with City Lit, and feel more confident with your personal digital security.

Our computer skills courses give you the knowledge you need to master the art of using Microsoft 365 office tools. Gain the confidence to use them in the office or at home.

Start writing with more confidence in Word, better manage spreadsheets in Excel and create impactful presentations using PowerPoint.

You can now study in the comfort of your home with our interactive online courses.

All you need is a computer with a webcam, (including a microphone, camera and internet access). It is also best to use Google Chrome as your web browser. Your tutor will send you information on how to join your online class after you have enrolled.

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  1. How to be an administrator: the paperless office
    Evening
    Course Date:  Wed 16 Jun 2021

    Location on this date:  Online

    The excessive use of paper is high on the agenda for companies and countries in the face of environmental waste and destruction. From administrators to senior managers we can all play a part in the helping to reduce the amount of paper that we use. Join this course to gain a greater insight on how as individuals and in our work we can help to preserve our environment, reduce costs and become more administratively efficient.

    This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you receive other state benefits (including Universal Credit) and your monthly take home pay is less than £343. For more information click here

    This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.
    Full fee £79.00 Senior fee £63.00 Concession £40.00
  2. Digital Skills to apply for work: CVs, covering letters and use of social media
    Evening
    Course Date:  Mon 27 Sep 2021 (and 1 other date)

    Location on this date:  Online

    Do you want to maximise your chances of gaining the work you want? How you present yourself via you CV, covering letters and social media can make a big difference the impression you make and in gaining potential employers' attention. On this course you will learn all the skills you need to create an online CV, how to make sure its layout is impacting and visually appropriate, and how to use different templates and software such as Word and Sway. You will also learn the key elements of ensuring your covering letter or person specification is well-presented and easy to read. Finally, the course will show you how to make the most of an online presence such as LinkedIn to ensure you are noticed by employers.

    This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you receive other state benefits (including Universal Credit) and your monthly take home pay is less than £343. For more information click here

    This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.
    Full fee £39.00 Senior fee £31.00 Concession £8.00
  3. Becoming data literate: making calculations, using percentages, fractions and averages (level 1)
    Evening
    Course Date:  Tue 19 Oct 2021

    Location on this date:  Online

    Understanding data, producing it and making decisions based on it are now essential skills for everyone both inside and outside work. Most of us are doing this every day without realising, whatever our level. Research says that the number of calculations people make each day ranges from 1 to 18, with the mean being 3. And people make more calculations the older they get. This course will help you understand data like this. You will focus on what data is, why it is important, how to make it accurate and reliable and what to use it for. You will learn how to make the types of calculations most important in our daily lives, how to measure accurately and how to identify patterns. By the end of the course you will be confident you have the mathematical, numerical and analytic skills to calculate matters about money and time, to identify and use percentages and fractions and to present patterns and frequencies.

    This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you receive other state benefits (including Universal Credit) and your monthly take home pay is less than £343. For more information click here

    This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.
    Full fee £99.00 Senior fee £79.00 Concession £34.00
  4. How to be a skilled administrator in the virtual and face-to-face office: the essentials
    Evening
    Course Date:  Thu 4 Nov 2021

    Location on this date:  Online

    Are you an administrator wanting to develop your skills? Do you want to become an administrator but are unsure what the job entails? Do you need to update your organisational and digital skills for the virtual office? On this course you will learn the essentials of how to be a good administrator whether this is your specific job or an essential element of your work. You willl focus on how to deal with administrative complexity, see the bigger picture while being detail-oriented and solve problems calmly. You will work on different ways of being organised, how to achieve goals and tasks on time, prioritising and being service-oriented. By the end of this course, you will be confident in your administration skills whatever your environment and whether face-to-face or online.

    This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you receive other state benefits (including Universal Credit) and your monthly take home pay is less than £343. For more information click here

    This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.
    Full fee £129.00 Senior fee £103.00 Concession £65.00
  5. Getting job ready: identifying the most in-demand work skills and how you can develop them
    Evening
    Course Date:  Mon 8 Nov 2021 (and 1 other date)

    Location on this date:  Online

    Do you want to maximise your chances of finding the work you want? This course will help you identify the skills, behaviours and strengths which are most in-demand across all sectors at all levels. You will then work on recognising the skills you have, how these relate to the in-demand skills, how you can develop them and how you can close any skills gaps you might have. You will practise exemplifying these in-demand qualities to help you with job applications and interviews. By the end of this course, you will know what you need to do to be best placed to find a job that works for you.

    This course is FREE if you are a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA). For more information click here

    This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.
    Full fee £79.00 Senior fee £63.00 Concession £40.00
  6. Workplace skills: how to collaborate, coordinate and build relationships with Microsoft Teams (intermediate)
    Evening
    Course Date:  Tue 1 Mar 2022 (and 1 other date)

    Location on this date:  Online

    Collaborating skills within the workplace are more in demand than ever. Being able to coordinate work and build relationships within and across your workplace is essential to your being efficient and coping with complexity. This course you will help you develop and practise these skills by learning in detail how to use Microsoft Teams as a coordinating and collaborating tool. You will learn not only about its features but also why, when and how you should use them: what problems does Teams enable you to solve. You will practise how to set up Teams and channels and what you use these for. You will learn how to use files in Teams, how to collaborate and co-author files in Teams, how Teams relates to SharePoint and One Drive, how to keep track of collaboration, and how to sync your files across different devices. You will also focus on how to use the calendar efficiently, how to conduct meetings and use the some key meeting features. You will also look at how to integrate other apps into Teams such as planner to help you coordinate work and create efficient working relationships. Teams is a fantastic means of collaboration but maintaining control across your working relationships can seem daunting. By the end of this course you will be clear and confident in how to coordinate these relationships so you are productive and efficient.

    This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you receive other state benefits (including Universal Credit) and your monthly take home pay is less than £343. For more information click here

    This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.
    Full fee £119.00 Senior fee £95.00 Concession £60.00
  7. Workplace skills: how to work effectively with other people and be a team person
    Evening
    Course Date:  Wed 4 May 2022

    Location on this date:  KS - Keeley Street

    Collaborating and working as part of a team are key skills in the modern workplace but the competences required to do this are often taken granted. What does it mean to work effectively with other people? This course will help you develop the qualities needed to work well as part of a team. You will practise seeing the bigger picture and understanding your own role within your team and organisation. You will work on how to listen to alternative perspectives and needs, respond sensitively to others, check understanding where necessary and ask for help and support. You will focus on how to challenge effectively, engage in critical thinking and become an agent of change within a team, a problem-solver rather than a negative criticiser. You will also develop your relationship and network building skills and how to deal with colleagues you find difficult. Finally, you will work on how to manage your manager. By the end of the course, you will be confident in identifying the skills needed to be a team member and that you are on the way to developing them.

    Before this course, you need to do a pre-course assessment. Contact universal.skills@citylit.ac.uk / 020 7492 2511 or click the Start Assessment button on this page. Log on with your email address (not name). Use Chrome if possible.

    This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you receive other state benefits (including Universal Credit) and your monthly take home pay is less than £343. For more information click here
    Full fee £109.00 Senior fee £87.00 Concession £55.00
  8. How to be an administrator: the online paperless office
    Evening
    Course Date:  Tue 7 Jun 2022

    Location on this date:  Online

    Are you working as an administrator? Does your job involve a lot of administration work? Have you recently moved to online working? The days of paper files and folders are vanishing. This course will help you transition and learn about how you can convert your paper-based office into an online one without a physical folder in sight. You will work on how to change your mind-set, how to create an online data management system, how to take advantage of cloud-based applications to collaborate and co-edit files and how Outlook can be used as a planning tool alongside OneNote.

    This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you receive other state benefits (including Universal Credit) and your monthly take home pay is less than £343. For more information click here

    This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.
    Full fee £79.00 Senior fee £63.00 Concession £40.00

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