Digital & general computer skills

Digital Skills & Other Computer Skills

Digital skills are universal, as essential as English and Maths for making progress at work, expressing yourself and participating socially.

Our Digital and Office Skills courses develop all your key digital and computing skills from beginner to advanced. You do not learn just the software but focus on the tasks and goals digital skills help you achieve whether analysing data at work or organising your photos on your smartphone. 

You also develop the most in-demand common work and life skills such as problem-solving, analysing, decision-making, working together, attending to details and seeing the bigger picture.

Courses available both in-person and online

Whether you are a recently redundant manager, a carer returning to work, an experienced office-worker or a retiree, our digital skills courses will help you upskill, communicate more effectively, and become a more active citizen.

You can choose long or short courses, online or in-person, with qualifications or without. 

No matter how you prefer to learn, we have the class for you. Most of our courses are FREE if you are on a low income or claiming benefits.

For initial advice and assessment contact universal.skills@citylit.ac.uk / 020 4582 0423

See our guide to online learning for more information about accessing our live online courses.

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  1. Digital skills for business: presenting and managing professional-looking documents with Word and Excel - from reports to newsletters (intermediate)
    Last Few Places, Evening
    Course start date:  Wed 17 Apr 2024

    Location on this date:  Online

    Do you need to present well-organised complex documents at work that are easy to read and follow? Are you responsible for compiling reports or other long documents? On this course, you will develop all the skills you need to use Microsoft Word to create data rich documents which meet professional standards. You will learn time-saving techniques and become skilled in using outlines, templates, consistent formatting, headers, footers, tables, images as well as controlling text flow. You will also work on integrating Excel data into your Word document as well as using mail merge to distribute your documents. These are vital skills across a range of jobs that will not only save you time but also reduce the frustrations often associated with use of Word.



    This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here



    This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.
    Full fee £149.00 Senior fee £119.00 Concession £75.00
  2. Business administration: how to organise and manage with OneNote, MS Outlook and OneDrive (intermediate)
    Evening
    Course start date:  Thu 2 May 2024

    Location on this date:  Keeley Street

    How do you keep on top of your notes, to do list, tasks, meetings and ideas? Are you still using paper notebooks and post-it notes? Is there too much in your head cluttering your mind? This course will show how to use the digital notebook, OneNote, in conjunction with Outlook, and integrate both apps with OneDrive so you become an organised and self-managing administrator. You will learn how to take notes at any time and arrange them so you can always find what you are looking for. You will practise how to integrate Outlook and OneNote so you can organise meetings and share meeting notes and minutes easily and quickly, record the meetings, relate sections of the audio to tasks and action points for yourself and others, create to do lists, and link these tasks to tasks and emails in Outlook . In addition you will learn other useful tips on how to make the most of OneNote, for example to make calculations, translate text and edit text inside images. By the end of the course you will have clear idea of how to be organised digitally and have developed the necessary skills to put your ideas into practice.



    This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here
    Full fee £159.00 Senior fee £127.00 Concession £80.00
  3. Digital skills for the workplace: working with data - inputting, finding, sorting, filtering with Excel (foundation)
    Last Few Places
    Course start date:  Tue 7 May 2024

    Location on this date:  Keeley Street

    Working with data inside and outside of work is now an essential skill and Excel is one of the main tools you need to use. Whether you want to keep track of your personal finances or make calculations about expenditure, sickness absence or profits at work, you need to know how to use key functions of Excel so you can organise the data and make sense of it. This course will help you learn how to input, find, sort and filter data so you can achieve key tasks needed in the workplace and at home and present the information in a way other people can understand.



    This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here
    Full fee £179.00 Senior fee £143.00 Concession £90.00
  4. Getting started: becoming confident on Instagram and TikTok (complete beginners)
    Evening
    Course start date:  Wed 8 May 2024

    Location on this date:  Keeley Street

    Have you heard of Instagram but never used it? Have you tried it but are still unsure about its features? Is TikTok something you access but never really use? Then this is the course for you. It will start you on your journey towards digital communication in a supportive environment and help you learn the different ways you can connect to friends, family and the wider world and join the one billion users worldwide. And you will learn to do so safely and securely.



    This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here
    Full fee £59.00 Senior fee £47.00 Concession £30.00
  5. Excel: advanced
    Evening
    Course start date:  Wed 6 Mar 2024 (and 6 other dates)

    Location on this date:  Hybrid (choose either online or in-person)

    Tutors:  Aurica Jalba
    Learn advanced features of Excel: linking, advanced sorting, filtering, advanced formulae, scenarios, data validation and audit spreadsheet, pivot tables and macros to create and work with complex spreadsheets. This course is suitable for anyone who is involved in Data Analysis using Excel.



    This course will be delivered online or in person. See the ‘What is the course about?’ section in course details for more information.
    Full fee £199.00 Senior fee £159.00 Concession £129.00
    Rating:
    98% of 100
  6. Digital skills for business: how to present and communicate data integrating Word, PowerPoint and Excel - a project-based approach (advanced)
    Weekend
    Course start date:  Sun 2 Jun 2024

    Location on this date:  Online

    Are you already an experienced and skilful user of Word, Excel and PowerPoint? Are you working as a lead administrator? Do you want to extend your skills so you can integrate these three programs to produce high quality and sophisticated documents? This course will help you combine your Microsoft 365 skills by working on business projects that enable you to analyse data at a high level and also present your findings in a clear and dynamic way. You will learn how to link and embed data across the programs, how to integrate Excel data and charts with PowerPoint and Word, how, how to use Word to create a new PowerPoint presentation and how to use Word to create customizable PowerPoint speaker notes and handouts.



    This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here



    This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.
    Full fee £159.00 Senior fee £127.00 Concession £80.00
  7. Business administration: getting ready for level 3 certificate in IT user skills - ICDL Advanced (intermediate)
    Course start date:  Tue 11 Jun 2024

    Location on this date:  Hybrid (choose either online or in-person)

    Are you wanting to complete the Level 3 Certificate in IT User Skills (ICDL Advanced)? If so, it is an important commitment. You are strongly advised to complete this short course to get you ready for the qualification and to d make sure Level 3 is the right one for you. This course will ensure you make the most of your ICDL Level 3 course and have the skills to achieve the qualification once you start.



    This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here



    This course will be delivered online or in person. See the ‘What is the course about?’ section in course details for more information.
    Full fee £159.00 Senior fee £127.00 Concession £80.00
  8. Digital skills for business: how to use SharePoint for collaboration (intermediate)
    Evening
    Course start date:  Mon 17 Jun 2024

    Location on this date:  Online

    SharePoint is an increasingly common collaboration tool across workplaces, vital for keeping staff informed as well as enabling them to work together across projects. On this course, you will focus on the purpose of SharePoint, when to use it and how it fits into your business communications. You will learn how to create a Team Site, lay out the site effectively, manage your files within the Document Library, work on and share your files, plus customise your site effectively. This course will prioritise what you use SharePoint for so you can situate its functions within work-based tasks and fully grasp why you are using it.



    This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.
    Full fee £119.00 Senior fee £95.00 Concession £60.00
  9. Becoming confident in file management and Windows 11 on your PC (beginners)
    Evening
    Course start date:  Mon 24 Jun 2024

    Location on this date:  Keeley Street

    Are you able to find the files you need on your PC or on your work's shared drive? Do you know how to search for



    missing files? Have you got a system to organise your work or home files? Files are the essential components of



    computer use and it is vital to manage them well, especially as cloud use becomes more common. On this course you will learn how to navigate Windows 11, essential to good file management, as well as discover more about files, become confident with the terminology and develop strategies for saving, organising, navigating and searching files of all types. You will also learn how to back up your files so you never lose them!



    This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here
    Full fee £69.00 Senior fee £55.00 Concession £35.00
  10. PC maintenance: an introduction
    Course start date:  Fri 18 Oct 2024

    Location on this date:  Keeley Street

    Tutors:  Terry Myers
    Learn how to troubleshoot and solve common computer hardware problems. Discover what is inside a computer, how it works and how to upgrade computer components.
    Full fee £219.00 Senior fee £175.00 Concession £142.00
    Rating:
    100% of 100
  11. Getting started: becoming confident on your computer and online (complete beginner)
    Last Few Places
    Course start date:  Tue 16 Apr 2024

    Location on this date:  Keeley Street

    Are you completely new to computers and the Internet? This course will help you get started on using a computer and the internet. You will learn all the basics and the key terms you need to starting becoming confident on a computer and online. You will learn about different files and how to create and save them. You will learn how to write and send simple letters and emails. You will develop your internet skills so you can find information and complete online forms. Finally, you do all of this while learning how to remain safe online and to keep your files secure.



    This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here
    Full fee £39.00 Senior fee £31.00 Concession £20.00
  12. Becoming confident on the cloud: OneDrive and Google drive - a new way of sharing and managing your files (foundation)
    Course start date:  Wed 17 Apr 2024

    Location on this date:  Keeley Street

    The digital world is changing from sending emails to sharing files. Attaching files, sending them, downloading them, working on them, saving them, re-attaching and re-sending them is becoming a thing of the past. Instead, with cloud computing, you can share and collaborate on files either at the same time or separately without any emailing or downloading. Join this course and learn how to do this and stay on top of your file management. Learn how to use OneDrive and Google Drive to create, store, share and collaborate on different types of documents on your PC as well as other devices. Discover also how to maintain security while syncing your devices and accounts. By the end of this course, you will have grasped what cloud-computing means and be confident of exploring it further.



    This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here
    Full fee £69.00 Senior fee £55.00 Concession £35.00
  13. Touch typing and keyboard skills
    Course start date:  Tue 23 Apr 2024

    Location on this date:  Keeley Street

    Do you need to learn to type quickly and efficiently? Are you working or do you want to work in administration? Learn how to type with correct finger placement without looking at the keyboard. Build your speed with practice and speed tests. No previous experience required.



    This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here
    Full fee £179.00 Senior fee £143.00 Concession £90.00
    Rating:
    88% of 100
  14. Becoming confident with digital skills: on your computer and online (beginner)
    Evening
    Course start date:  Tue 13 Feb 2024 (and 1 other date)

    Location on this date:  Keeley Street

    Are you new to computers and the Internet? Do you need to increase your confidence with digital skills? This course will ensure you have a solid foundation in using computers and being online. You will learn the essential features of creating, saving, storing different types of files and documents, including photos and letters in Word. You will develop your internet skills to find information quickly and efficiently, and learn how to transfer this information to different documents and people. You will also learn the basics of how of how to use Zoom to host meetings and communicate effectively online. Finally, you do all of this while learning how to remain safe online and to keep your files secure.



    This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here
    Full fee £59.00 Senior fee £47.00 Concession £30.00
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