Digital & general computer skills

Digital Skills & Other Computer Skills

Digital skills are universal, as essential as English and Maths for making progress at work, expressing yourself and participating socially.

Our Digital and Office Skills courses develop all your key digital and computing skills from beginner to advanced. You do not learn just the software but focus on the tasks and goals digital skills help you achieve whether analysing data at work or organising your photos on your smartphone. 

You also develop the most in-demand common work and life skills such as problem-solving, analysing, decision-making, working together, attending to details and seeing the bigger picture.

Courses available both in-person and online

Whether you are a recently redundant manager, a carer returning to work, an experienced office-worker or a retiree, our digital skills courses will help you upskill, communicate more effectively, and become a more active citizen.

You can choose long or short courses, online or in-person, with qualifications or without. 

No matter how you prefer to learn, we have the class for you. Most of our courses are FREE if you are on a low income or claiming benefits.

For initial advice and assessment contact universal.skills@citylit.ac.uk / 020 4582 0423

See our guide to online learning for more information about accessing our live online courses.

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  1. Digital skills for business: presenting and managing professional-looking documents with Word and Excel - from reports to newsletters (intermediate)
    Evening
    Course start date:  Wed 17 Apr 2024

    Location on this date:  Online

    Do you need to present well-organised complex documents at work that are easy to read and follow? Are you responsible for compiling reports or other long documents? On this course, you will develop all the skills you need to use Microsoft Word to create data rich documents which meet professional standards. You will learn time-saving techniques and become skilled in using outlines, templates, consistent formatting, headers, footers, tables, images as well as controlling text flow. You will also work on integrating Excel data into your Word document as well as using mail merge to distribute your documents. These are vital skills across a range of jobs that will not only save you time but also reduce the frustrations often associated with use of Word.



    This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here



    This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.
    Full fee £149.00 Senior fee £119.00 Concession £75.00
  2. Business administration: how to organise and manage with OneNote, MS Outlook and OneDrive (intermediate)
    Evening
    Course start date:  Thu 2 May 2024

    Location on this date:  Keeley Street

    How do you keep on top of your notes, to do list, tasks, meetings and ideas? Are you still using paper notebooks and post-it notes? Is there too much in your head cluttering your mind? This course will show how to use the digital notebook, OneNote, in conjunction with Outlook, and integrate both apps with OneDrive so you become an organised and self-managing administrator. You will learn how to take notes at any time and arrange them so you can always find what you are looking for. You will practise how to integrate Outlook and OneNote so you can organise meetings and share meeting notes and minutes easily and quickly, record the meetings, relate sections of the audio to tasks and action points for yourself and others, create to do lists, and link these tasks to tasks and emails in Outlook . In addition you will learn other useful tips on how to make the most of OneNote, for example to make calculations, translate text and edit text inside images. By the end of the course you will have clear idea of how to be organised digitally and have developed the necessary skills to put your ideas into practice.



    This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here
    Full fee £159.00 Senior fee £127.00 Concession £80.00
  3. Business administration: using Word, Excel, PowerPoint and Access in the office (intermediate-level 2)
    Evening
    Course start date:  Mon 6 May 2024

    Location on this date:  Online

    Do you want to learn the digital skills needed for office and administration work? On this course, you will focus on completing the keys tasks required to be a business administrator. You will learn how to produce high quality and well-presented documents such as minutes, formal letters and flyers using Word. You will develop your skills in producing presentations with PowerPoint that are visually appealing, modern and effective. You will also work in depth on how to use Excel and Access for data handling, processing and analysing, including how to enter and edit data, arrange and present it effectively, make calculations and highlights data trends.



    This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here



    This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.
    Full fee £269.00 Senior fee £215.00 Concession £135.00
  4. Getting started: becoming confident on Instagram and TikTok (complete beginners)
    Evening
    Course start date:  Wed 8 May 2024

    Location on this date:  Keeley Street

    Have you heard of Instagram but never used it? Have you tried it but are still unsure about its features? Is TikTok something you access but never really use? Then this is the course for you. It will start you on your journey towards digital communication in a supportive environment and help you learn the different ways you can connect to friends, family and the wider world and join the one billion users worldwide. And you will learn to do so safely and securely.



    This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here
    Full fee £59.00 Senior fee £47.00 Concession £30.00
  5. Becoming confident with digital skills: on your computer and online (beginner)
    Last Few Places, Evening
    Course start date:  Tue 13 Feb 2024 (and 1 other date)

    Location on this date:  Keeley Street

    Are you new to computers and the Internet? Do you need to increase your confidence with digital skills? This course will ensure you have a solid foundation in using computers and being online. You will learn the essential features of creating, saving, storing different types of files and documents, including photos and letters in Word. You will develop your internet skills to find information quickly and efficiently, and learn how to transfer this information to different documents and people. You will also learn the basics of how of how to use Zoom to host meetings and communicate effectively online. Finally, you do all of this while learning how to remain safe online and to keep your files secure.



    This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here
    Full fee £59.00 Senior fee £47.00 Concession £30.00
  6. Excel: advanced
    Evening
    Course start date:  Wed 6 Mar 2024 (and 6 other dates)

    Location on this date:  Hybrid (choose either online or in-person)

    Tutors:  Aurica Jalba
    Learn advanced features of Excel: linking, advanced sorting, filtering, advanced formulae, scenarios, data validation and audit spreadsheet, pivot tables and macros to create and work with complex spreadsheets. This course is suitable for anyone who is involved in Data Analysis using Excel.



    This course will be delivered online or in person. See the ‘What is the course about?’ section in course details for more information.
    Full fee £199.00 Senior fee £159.00 Concession £129.00
    Rating:
    98% of 100
  7. Stay safe online
    Evening
    Course start date:  Tue 28 May 2024 (and 1 other date)

    Location on this date:  Hybrid (choose either online or in-person)

    Tutors:  Terry Myers
    What does identify theft entail? What risks do you run? Learn how to protect yourself from identify theft on this course.



    This course will be delivered online or in person. See the ‘What is the course about?’ section in course details for more information.
    Full fee £49.00 Senior fee £39.00 Concession £32.00
    Rating:
    100% of 100
  8. Excel: analysing your spreadsheet with pivot tables
    Evening
    Course start date:  Thu 6 Jun 2024

    Location on this date:  Hybrid (choose either online or in-person)

    Tutors:  Aurica Jalba
    Learn how to create and edit pivot tables to analyse large lists of data with multiple views and calculated fields using drag and drop. You should have a good understanding of Excel.



    This course will be delivered online or in person. See the ‘What is the course about?’ section in course details for more information.
    Full fee £49.00 Senior fee £39.00 Concession £32.00
  9. Excel: tables and charts
    Evening
    Course start date:  Fri 4 Oct 2024 (and 1 other date)

    Location on this date:  Hybrid (choose either online or in-person)

    Tutors:  Aurica Jalba
    Learn how to create effective Excel tables and to chart your data on this short course.



    This course will be delivered online or in person. See the ‘What is the course about?’ section in course details for more information.
    Full fee £59.00 Senior fee £47.00 Concession £38.00
    Rating:
    93% of 100
  10. Digital skills for business: how to use SharePoint for collaboration (intermediate)
    Evening
    Course start date:  Mon 17 Jun 2024

    Location on this date:  Online

    SharePoint is an increasingly common collaboration tool across workplaces, vital for keeping staff informed as well as enabling them to work together across projects. On this course, you will focus on the purpose of SharePoint, when to use it and how it fits into your business communications. You will learn how to create a Team Site, lay out the site effectively, manage your files within the Document Library, work on and share your files, plus customise your site effectively. This course will prioritise what you use SharePoint for so you can situate its functions within work-based tasks and fully grasp why you are using it.



    This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.
    Full fee £119.00 Senior fee £95.00 Concession £60.00
  11. Using Apple Mac OS: a detailed introduction
    Evening
    Course start date:  Mon 24 Jun 2024 (and 1 other date)

    Location on this date:  Keeley Street

    Tutors:  Michael Harding
    Discover how an Apple Mac computer works, the common functions and their applications. For Apple Mac users with little or no previous experience.
    Full fee £199.00 Senior fee £159.00 Concession £129.00
    Rating:
    100% of 100
  12. Becoming confident in file management and Windows 11 on your PC (beginners)
    Evening
    Course start date:  Mon 24 Jun 2024

    Location on this date:  Keeley Street

    Are you able to find the files you need on your PC or on your work's shared drive? Do you know how to search for



    missing files? Have you got a system to organise your work or home files? Files are the essential components of



    computer use and it is vital to manage them well, especially as cloud use becomes more common. On this course you will learn how to navigate Windows 11, essential to good file management, as well as discover more about files, become confident with the terminology and develop strategies for saving, organising, navigating and searching files of all types. You will also learn how to back up your files so you never lose them!



    This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here
    Full fee £69.00 Senior fee £55.00 Concession £35.00
  13. Excel: expert
    Evening
    Course start date:  Wed 26 Jun 2024 (and 1 other date)

    Location on this date:  Hybrid (choose either online or in-person)

    Tutors:  Abbott Katz
    This course is ideal if you want to master you Excel skills for data analysis. You will learn how to create dialogue boxes,combo boxes,spinners,drop down lists,user forms and macros.You should have attended our 'Excel: advanced' course, or have equivalent knowledge or experience.



    This course will be delivered online or in person. See the ‘What is the course about?’ section in course details for more information.
    Full fee £199.00 Senior fee £159.00 Concession £129.00
    Rating:
    100% of 100
  14. PC maintenance: an introduction
    Course start date:  Fri 18 Oct 2024

    Location on this date:  Keeley Street

    Tutors:  Terry Myers
    Learn how to troubleshoot and solve common computer hardware problems. Discover what is inside a computer, how it works and how to upgrade computer components.
    Full fee £219.00 Senior fee £175.00 Concession £142.00
    Rating:
    100% of 100
  15. Business administration: how to be a PA (foundation)
    Evening
    Course start date:  Tue 9 Apr 2024

    Location on this date:  Keeley Street

    Do you already have a number of administration skills, and looking to become a personal assistant? Do you work as a PA but need clarity about the role and some skills to do your job more effectively? On this course you will focus on the fundamentals of being a good PA, including understanding what should and should not be expected of you. You will focus on maintaining office systems and organising files including shared drives. You will work on how to deal efficiently with incoming emails and staying on top of information, including prioritising your tasks. You will practise screening enquiries and requests, organising meetings efficiently and maintaining diaries, taking minutes effectively and understanding your relationship with your employer. By the end of the course you will be confident you know what the role entails and that you have the skills to do it.



    This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here
    Full fee £49.00 Senior fee £39.00 Concession £25.00
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