Digital & general computer skills

Digital Skills & Other Computer Skills

Digital skills are universal, as essential as English and Maths for making progress at work, expressing yourself and participating socially.

Our Digital and Office Skills courses develop all your key digital and computing skills from beginner to advanced. You do not learn just the software but focus on the tasks and goals digital skills help you achieve whether analysing data at work or organising your photos on your smartphone. 

You also develop the most in-demand common work and life skills such as problem-solving, analysing, decision-making, working together, attending to details and seeing the bigger picture.

Courses available both in-person and online

Whether you are a recently redundant manager, a carer returning to work, an experienced office-worker or a retiree, our digital skills courses will help you upskill, communicate more effectively, and become a more active citizen.

You can choose long or short courses, online or in-person, with qualifications or without. 

No matter how you prefer to learn, we have the class for you. Most of our courses are FREE if you are on a low income or claiming benefits.

For initial advice and assessment contact universal.skills@citylit.ac.uk / 020 4582 0423

See our guide to online learning for more information about accessing our live online courses.

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  1. Getting started: becoming confident on your computer and online (complete beginner)
    Last Few Places
    Course start date:  Tue 16 Apr 2024

    Location on this date:  Keeley Street

    Are you completely new to computers and the Internet? This course will help you get started on using a computer and the internet. You will learn all the basics and the key terms you need to starting becoming confident on a computer and online. You will learn about different files and how to create and save them. You will learn how to write and send simple letters and emails. You will develop your internet skills so you can find information and complete online forms. Finally, you do all of this while learning how to remain safe online and to keep your files secure.



    This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here
    Full fee £39.00 Senior fee £31.00 Concession £20.00
  2. Digital skills for business: presenting and managing professional-looking documents with Word and Excel - from reports to newsletters (intermediate)
    Last Few Places, Evening
    Course start date:  Wed 17 Apr 2024

    Location on this date:  Online

    Do you need to present well-organised complex documents at work that are easy to read and follow? Are you responsible for compiling reports or other long documents? On this course, you will develop all the skills you need to use Microsoft Word to create data rich documents which meet professional standards. You will learn time-saving techniques and become skilled in using outlines, templates, consistent formatting, headers, footers, tables, images as well as controlling text flow. You will also work on integrating Excel data into your Word document as well as using mail merge to distribute your documents. These are vital skills across a range of jobs that will not only save you time but also reduce the frustrations often associated with use of Word.



    This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here



    This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.
    Full fee £149.00 Senior fee £119.00 Concession £75.00
  3. Business administration: how to organise and manage with OneNote, MS Outlook and OneDrive (intermediate)
    Evening
    Course start date:  Thu 2 May 2024

    Location on this date:  Keeley Street

    How do you keep on top of your notes, to do list, tasks, meetings and ideas? Are you still using paper notebooks and post-it notes? Is there too much in your head cluttering your mind? This course will show how to use the digital notebook, OneNote, in conjunction with Outlook, and integrate both apps with OneDrive so you become an organised and self-managing administrator. You will learn how to take notes at any time and arrange them so you can always find what you are looking for. You will practise how to integrate Outlook and OneNote so you can organise meetings and share meeting notes and minutes easily and quickly, record the meetings, relate sections of the audio to tasks and action points for yourself and others, create to do lists, and link these tasks to tasks and emails in Outlook . In addition you will learn other useful tips on how to make the most of OneNote, for example to make calculations, translate text and edit text inside images. By the end of the course you will have clear idea of how to be organised digitally and have developed the necessary skills to put your ideas into practice.



    This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here
    Full fee £159.00 Senior fee £127.00 Concession £80.00
  4. Business administration: using Word, Excel, PowerPoint and Access in the office (intermediate-level 2)
    Evening
    Course start date:  Mon 6 May 2024

    Location on this date:  Online

    Do you want to learn the digital skills needed for office and administration work? On this course, you will focus on completing the keys tasks required to be a business administrator. You will learn how to produce high quality and well-presented documents such as minutes, formal letters and flyers using Word. You will develop your skills in producing presentations with PowerPoint that are visually appealing, modern and effective. You will also work in depth on how to use Excel and Access for data handling, processing and analysing, including how to enter and edit data, arrange and present it effectively, make calculations and highlights data trends.



    This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here



    This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.
    Full fee £269.00 Senior fee £215.00 Concession £135.00
  5. Essential digital skills for work (Level 1)
    Course start date:  Tue 7 May 2024

    Location on this date:  Keeley Street

    Do you have some digital skills but lack confidence to use them? Would you like to gain the most essential digital skills needed for today's workplace? If so, and you need to develop the foundational digital skills for today's job market, this is the course for you. The course will give you the confidence to use different digital devices and tools to collaborate and communicate efficiently with work colleagues, to create and edit documents and presentations, and make simple spreadsheets. You will learn about different types of digital communication as well as how to use online resources for finding and using information and completing transactions. You will learn the transferable digital skills you need to progress, participate and express yourself in the workplace and gain a qualification. 53% of UK employees do not have the digital skills needed for work. You don't need to be one of them.



    Please note: you MUST pass the first part of the course, attend every class and do the necessary homework. If you do not, you will not be able to continue the course.



    You need to do a pre-course assessment. Contact universal.skills@citylit.ac.uk / 020 8078 0489 for a face-to-face assessment or click the Start Assessment button on this page. Log on with your email address (not name.
    Full fee £0.00 Senior fee £0.00 Concession £0.00
  6. Digital skills for the workplace: working with data - inputting, finding, sorting, filtering with Excel (foundation)
    Last Few Places
    Course start date:  Tue 7 May 2024

    Location on this date:  Keeley Street

    Working with data inside and outside of work is now an essential skill and Excel is one of the main tools you need to use. Whether you want to keep track of your personal finances or make calculations about expenditure, sickness absence or profits at work, you need to know how to use key functions of Excel so you can organise the data and make sense of it. This course will help you learn how to input, find, sort and filter data so you can achieve key tasks needed in the workplace and at home and present the information in a way other people can understand.



    This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here
    Full fee £179.00 Senior fee £143.00 Concession £90.00
  7. Getting started: becoming confident on Instagram and TikTok (complete beginners)
    Evening
    Course start date:  Wed 8 May 2024

    Location on this date:  Keeley Street

    Have you heard of Instagram but never used it? Have you tried it but are still unsure about its features? Is TikTok something you access but never really use? Then this is the course for you. It will start you on your journey towards digital communication in a supportive environment and help you learn the different ways you can connect to friends, family and the wider world and join the one billion users worldwide. And you will learn to do so safely and securely.



    This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here
    Full fee £59.00 Senior fee £47.00 Concession £30.00
  8. Excel: advanced
    Evening
    Course start date:  Wed 6 Mar 2024 (and 6 other dates)

    Location on this date:  Hybrid (choose either online or in-person)

    Tutors:  Aurica Jalba
    Learn advanced features of Excel: linking, advanced sorting, filtering, advanced formulae, scenarios, data validation and audit spreadsheet, pivot tables and macros to create and work with complex spreadsheets. This course is suitable for anyone who is involved in Data Analysis using Excel.



    This course will be delivered online or in person. See the ‘What is the course about?’ section in course details for more information.
    Full fee £199.00 Senior fee £159.00 Concession £129.00
    Rating:
    98% of 100
  9. Stay safe online
    Evening
    Course start date:  Tue 28 May 2024 (and 1 other date)

    Location on this date:  Hybrid (choose either online or in-person)

    Tutors:  Terry Myers
    What does identify theft entail? What risks do you run? Learn how to protect yourself from identify theft on this course.



    This course will be delivered online or in person. See the ‘What is the course about?’ section in course details for more information.
    Full fee £49.00 Senior fee £39.00 Concession £32.00
    Rating:
    100% of 100
  10. Learning to use your iPhone
    Course start date:  Wed 5 Jun 2024

    Location on this date:  Keeley Street

    Is your iPhone confusing you? Are you unsure how to make the most of its many features? This short course will help you understand your phone, troubleshoot problems and use some of its most popular features and apps. By the end of the course you will be confident you can use or find out how to use the key features of your phone.



    This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here
    Full fee £29.00 Senior fee £23.00 Concession £15.00
    Rating:
    92% of 100
  11. Excel: analysing your spreadsheet with pivot tables
    Evening
    Course start date:  Thu 6 Jun 2024

    Location on this date:  Hybrid (choose either online or in-person)

    Tutors:  Aurica Jalba
    Learn how to create and edit pivot tables to analyse large lists of data with multiple views and calculated fields using drag and drop. You should have a good understanding of Excel.



    This course will be delivered online or in person. See the ‘What is the course about?’ section in course details for more information.
    Full fee £49.00 Senior fee £39.00 Concession £32.00
  12. Business administration: getting ready for level 3 certificate in IT user skills - ICDL Advanced (intermediate)
    Course start date:  Tue 11 Jun 2024

    Location on this date:  Hybrid (choose either online or in-person)

    Are you wanting to complete the Level 3 Certificate in IT User Skills (ICDL Advanced)? If so, it is an important commitment. You are strongly advised to complete this short course to get you ready for the qualification and to d make sure Level 3 is the right one for you. This course will ensure you make the most of your ICDL Level 3 course and have the skills to achieve the qualification once you start.



    This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here



    This course will be delivered online or in person. See the ‘What is the course about?’ section in course details for more information.
    Full fee £159.00 Senior fee £127.00 Concession £80.00
  13. Making sense of Windows 11
    Course start date:  Wed 12 Jun 2024

    Location on this date:  Keeley Street

    Are you new to Windows 11? Do you know how to navigate your way round it and take advantage of its many features. Knowing how to use Windows 11 is essential for your digital skills work. This course will help you get to grips with this new operating system so you can use it efficiently and effectively.. It will open doors to the main elements of the software, as well as some of its less accessible applications and tools.



    This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here
    Full fee £89.00 Senior fee £71.00 Concession £45.00
  14. Becoming confident on Word 365 (beginner)
    Course start date:  Thu 13 Jun 2024

    Location on this date:  Keeley Street

    Are you new to Word and word processing? Do you want to learn this essential skill both for work and private life? This course will help you create and organise digital letters and short documents.You will learn all the basic functions of creating documents: adding, copying, moving and formatting text, inserting pictures and creating tables, checking spelling and grammar, changing the page layout and printing different documents accurately. All you need is enthusiasm, and confidence using a mouse and basic keyboard functions.



    This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here
    Full fee £79.00 Senior fee £63.00 Concession £40.00
  15. Excel: tables and charts
    Course start date:  Thu 13 Jun 2024 (and 1 other date)

    Location on this date:  Hybrid (choose either online or in-person)

    Tutors:  Aurica Jalba
    Learn how to create effective Excel tables and to chart your data on this short course.



    This course will be delivered online or in person. See the ‘What is the course about?’ section in course details for more information.
    Full fee £49.00 Senior fee £39.00 Concession £32.00
    Rating:
    93% of 100
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