The art of negotiating

Course Dates: 16/09/20 - 21/10/20
Time: 20:00 - 21:45
Location: Online

Negotiation is a communication skill essential in solving problems and reaching your goals. Learn to prepare well and to feel confident using logical and emotional tools to achieve great outcomes.

This course will be delivered online. For more information please see our guide to online learning.


What is the course about?

This course will help you in situations where you need to negotiate, from huge procurement contracts to what’s for dinner. A firm understanding of the skills and techniques which underpin great negotiation valuable to novices starting out and those looking to formalise their experience alike. As you develop through the course there will be frequent low pressure opportunities to practise in negotiations with your classmates. The course will be delivered online.

This is a live online course. For more information please see our guide to online learning.
We will contact you with joining instructions before your course starts.

What will we cover?

Understanding the principles of negotiation
Methods for planning and preparing
Strategies to approach win:win outcomes where possible
Emotional and psychological aspects of negotiation
Effective communication skills; speaking and listening persuasively
Overcoming natural reluctance to negotiate and building confidence.

What will I achieve?
By the end of this course you should be able to...

Set clear objectives and break points for a negotiation
Listen carefully and speak persuasively
Use the correct approach for a given situation
Frame issues to your advantage
Calmly and confidently carry out negotiations.

What level is the course and do I need any particular skills?

You will need to follow written and verbal instructions in English, engage in class discussions and take notes in English.

How will I be taught, and will there be any work outside the class?

The course will comprise talks, discussions, and exercises practising specific skills and techniques and role-played scenarious to practise negotiation. Students will receive feedback from the tutor and from their peers. As part of the course content, your tutor may record your image for initial and ongoing assessment purposes. You are entitled to decline to participate in the recording of your image.

Are there any other costs? Is there anything I need to bring?

A notepad and pen may be useful.

When I've finished, what course can I do next?

Communicating at Work: The Business Pitch
Please refer to our
full sequence of voice and speech classes at City Lit (click here) as you consider which area you would like to study next.


Customer Reviews 4 item(s)

Write a review

Reviews below are by students who have attended this course, regardless of the course teacher. Please be aware you may not be booking onto a course with the same teacher.

Excellent tutor, I would highly recommend this course whether it be for improving negotiation skills for the workplace or day to day life.
Course Rating
Review by Anonymous / (Posted on 21/10/2019)
you should give a try
Course Rating
Review by nicholas / (Posted on 23/10/2018)
Yes, go for it, you'll get a few surprises you hadn't expected.
Course Rating
Review by pete / (Posted on 22/10/2018)
This course is fun and informative at the same time.
Course Rating
Review by Anonymous / (Posted on 17/10/2018)
Tutor Biographies
Gavin Illsley

Gavin Illsley has taught Debating, Art of Negotiation, Public Speaking and Presenting at City Lit since 2011. While at the High School of Dundee in 2003, he won the Cambridge Union Debating prize, and he was a champion debater at the Cambridge Union and European championships. Since graduation he has served as a judge of debating competitions, notably for the Oxford Union, European Debating Championships. Gavin is also Head of Programmes at the English Speaking Union.

Please note: We reserve the right to change our tutors from those advertised. This happens rarely, but if it does, we are unable to refund fees due to this. Our tutors may have different teaching styles; however we guarantee a consistent quality of teaching in all our courses.

Book your place

Course Code: DVX035

Wed, eve, 16 Sep - 21 Oct '20

Duration: 6 sessions (over 6 weeks)

Full fee: £119.00
Senior fee: £119.00
Concession: £73.00

Or call to enrol: 020 7831 7831

Any questions?
or call 020 7492 2542

Please note: we offer a wide variety of financial support to make courses affordable. For more information visit our online Help Center. You can also visit the Information, Advice and Guidance drop-in service, open from 12 – 6.45, Monday to Friday.