Negotiation is a communication skill essential in solving problems and reaching your goals. Learn to prepare well and to feel confident using logical and emotional tools to achieve great outcomes. This course will be delivered online.
Learning modes and locations may be different depending on the course start date. Please check the location of your chosen course and read our guide to learning modes and locations to help you choose the right course for you.
Please note: We offer a wide variety of financial support to make courses affordable. Just visit our online Help Centre for more information on a range of topics including fees, online learning and FAQs.
This course will help you in situations where you need to negotiate, from huge procurement contracts to what’s for dinner. A firm understanding of the skills and techniques which underpin great negotiation valuable to novices starting out and those looking to formalise their experience alike. As you develop through the course there will be frequent low pressure opportunities to practise in negotiations with your classmates. The course will be delivered online
What will we cover?
Understanding the principles of negotiation Methods for planning and preparing Strategies to approach win:win outcomes where possible Emotional and psychological aspects of negotiation Effective communication skills; speaking and listening persuasively Overcoming natural reluctance to negotiate and building confidence
What will I achieve? By the end of this course you should be able to...
Set clear objectives and break points for a negotiation Listen carefully and speak persuasively Use the correct approach for a given situation Frame issues to your advantage Calmly and confidently carry out negotiations
What level is the course and do I need any particular skills?
You will need to follow written and verbal instructions in English, engage in class discussions and take notes in English.
How will I be taught, and will there be any work outside the class?
The course will comprise talks, discussions, and exercises practising specific skills and techniques and role-played scenarious to practise negotiation. Students will receive feedback from the tutor and from their peers. This is an online course, taught via live interactive sessions on Zoom, supported by a Google Classroom. For more information, see Online Learning at City Lit.
Are there any other costs? Is there anything I need to bring?
Gavin Illsley has taught Debating, Art of Negotiation, Public Speaking and Presenting at City Lit since 2011. While at the High School of Dundee in 2003, he won the Cambridge Union Debating prize, and he was a champion debater at the Cambridge Union and European championships. Since graduation he has served as a judge of debating competitions, notably for the Oxford Union, European Debating Championships. Gavin is also Head of Programmes at the English Speaking Union.
Please note: We reserve the right to change our tutors from those advertised. This happens rarely, but if it does, we are unable to refund fees due to this. Our tutors may have different teaching styles; however we guarantee a consistent quality of teaching in all our courses.
product
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This course will be delivered online.</p>002819406The art of negotiating (online)139139https://www.citylit.ac.uk/media/catalog/category/debating-1024.jpgInStockEveningMonOnlineAvailable courses5-10 weeksWeekday2026-06-01T00:00:00+00:00Beginners, Some experience, Advanced, Suitable for allJun 2026Performing artsDVX038139139The art of negotiating (online)13997139Gavin Illsleythe-art-of-negotiating-online/dvx038-2526<p>Negotiation is a communication skill essential in solving problems and reaching your goals. Learn to prepare well and to feel confident using logical and emotional tools to achieve great outcomes. This course will be delivered online.</p>0000-Available|2026-06-01 00:00:00<p>This course will help you in situations where you need to negotiate, from huge procurement contracts to what’s for dinner. A firm understanding of the skills and techniques which underpin great negotiation valuable to novices starting out and those looking to formalise their experience alike. As you develop through the course there will be frequent low pressure opportunities to practise in negotiations with your classmates. The course will be delivered online</p><p>Negotiation is a communication skill essential in solving problems and reaching your goals. Learn to prepare well and to feel confident using logical and emotional tools to achieve great outcomes. This course will be delivered online.</p><p>Understanding the principles of negotiation<br/>Methods for planning and preparing<br/>Strategies to approach win:win outcomes where possible<br/>Emotional and psychological aspects of negotiation<br/>Effective communication skills; speaking and listening persuasively<br/>Overcoming natural reluctance to negotiate and building confidence</p><p>Set clear objectives and break points for a negotiation<br/>Listen carefully and speak persuasively<br/>Use the correct approach for a given situation<br/>Frame issues to your advantage<br/>Calmly and confidently carry out negotiations</p><p>You will need to follow written and verbal instructions in English, engage in class discussions and take notes in English.</p><p>The course will comprise talks, discussions, and exercises practising specific skills and techniques and role-played scenarious to practise negotiation. Students will receive feedback from the tutor and from their peers.<br/>This is an online course, taught via live interactive sessions on Zoom, supported by a Google Classroom. For more information, see <a href="https://help.citylit.ac.uk/hc/en-gb/articles/11432175299229-FAQ-Online-Learning">Online Learning at City Lit</a>.</p><p>The tutor will provide all materials</p><p>Communicating Effectively at Work; Debating; Public Speaking.<br/>Please refer to our<br/><a href="https://www.citylit.ac.uk/blog/voice-and-speech-classes-city-lit">full sequence of voice and speech classes at City Lit (click here) </a> as you consider which area you would like to study next.</p>Voice and speechDebatingvirtual13913997DVX038NONEMon01/06/26 - 06/07/2619:00 - 20:4519:0020:456 sessions (over 6 weeks)65-10 weeksEveningWeekdayOnlineOnlineGavin IllsleyBeginners, Some experience, Advanced, Suitable for allAvailable courses2026-06-01T00:00:00+00:00Jun 2026Performing arts139139The art of negotiating (online)the-art-of-negotiating-online/dvx038-2526<p>Negotiation is a communication skill essential in solving problems and reaching your goals. Learn to prepare well and to feel confident using logical and emotional tools to achieve great outcomes. This course will be delivered online.</p>0000-Available|2026-06-01 00:00:00<p>This course will help you in situations where you need to negotiate, from huge procurement contracts to what’s for dinner. A firm understanding of the skills and techniques which underpin great negotiation valuable to novices starting out and those looking to formalise their experience alike. As you develop through the course there will be frequent low pressure opportunities to practise in negotiations with your classmates. The course will be delivered online</p><p>Negotiation is a communication skill essential in solving problems and reaching your goals. Learn to prepare well and to feel confident using logical and emotional tools to achieve great outcomes. This course will be delivered online.</p><p>Understanding the principles of negotiation<br/>Methods for planning and preparing<br/>Strategies to approach win:win outcomes where possible<br/>Emotional and psychological aspects of negotiation<br/>Effective communication skills; speaking and listening persuasively<br/>Overcoming natural reluctance to negotiate and building confidence</p><p>Set clear objectives and break points for a negotiation<br/>Listen carefully and speak persuasively<br/>Use the correct approach for a given situation<br/>Frame issues to your advantage<br/>Calmly and confidently carry out negotiations</p><p>You will need to follow written and verbal instructions in English, engage in class discussions and take notes in English.</p><p>The course will comprise talks, discussions, and exercises practising specific skills and techniques and role-played scenarious to practise negotiation. Students will receive feedback from the tutor and from their peers.<br/>This is an online course, taught via live interactive sessions on Zoom, supported by a Google Classroom. For more information, see <a href="https://help.citylit.ac.uk/hc/en-gb/articles/11432175299229-FAQ-Online-Learning">Online Learning at City Lit</a>.</p><p>The tutor will provide all materials</p><p>Communicating Effectively at Work; Debating; Public Speaking.<br/>Please refer to our<br/><a href="https://www.citylit.ac.uk/blog/voice-and-speech-classes-city-lit">full sequence of voice and speech classes at City Lit (click here) </a> as you consider which area you would like to study next.</p>Voice and speechDebatingconfigurable
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