Understanding working with people with mental health issues

Course Dates: 11/01/21 - 19/04/21
Time: 09:30 - 17:00
Location: Online

Do you currently work in the mental health field, or are you interested in getting into this area? This course will increase your understanding of mental wellbeing and mental ill health. You will investigate the common signs and symptoms of mental health issues as well as exploring the range of agencies involved in the sector. You will identify best practice in planning care that supports people holistically. The course is particularly useful if you are studying or hoping to work in support work, care work or mental health. Applications are encouraged from learners who have used support services or have experienced homelessness. On successful completion you will achieve the level 2 understanding working with people with mental health needs certificate.

This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.


What is the course about?

The level 2 Award in Understanding Working with People with Mental Health Issues will increase your understanding of various mental health conditions and ways to respond to these. You will also examine the distinction between mental health and mental ill-health looking at positive mental health and mental ill-health definitions; the social context for mental health including positive and negative social attitudes; the legal context and main pieces of current legislation that relate to mental health.

This is a live online course. You will need:
- Internet connection. The classes work best with Chrome.
- A computer with microphone and camera is best (e.g. a PC/laptop/iMac/MacBook), or a tablet/iPad/smart phone/iPhone if you don't have a computer.
- Earphones/headphones/speakers.
We will contact you with joining instructions before your course starts.

What will we cover?

The units include:

Mental health and mental health issues
Approaches to care and management in mental health
Change and support in relation to mental health
Introduction to duty of care in health, social care or children's or young people's settings
Valuing equality and diversity.

What will I achieve?
By the end of this course you should be able to...

Define the terms mental health and mental disorder
Identify the key legislation and guidance that applies to those with mental health issues
Describe the key features of models of mental health needs and care
Explain how to support people during mental health change
Outline the types of treatment available to those experiencing mental health issues
Be more aware duty of care and dilemmas or complaints that may arise where there is a duty of care
Identify the difference between discrimination and prejudice.

What level is the course and do I need any particular skills?

This is a level 2 course. You will work towards the Certificate in Working with People with Mental Health Issues. You should be able to read and summarise information from different sources and write two or three paragraphs confidently. You should be able to follow verbal or written instructions and communicate clearly in writing. You will be expected to take part in group discussions, make significant contributions and help to move discussions
forward. You should be able to plan, draft and organise your own work.

How will I be taught, and will there be any work outside the class?

The classroom sessions are tutor led and combine group work, discussion, case studies, self-directed study,
presentations, role-play, quizzes, DVD resources and research activities. You will be required to work on
assignments in your own time.

Are there any other costs? Is there anything I need to bring?

You should bring a folder for your work and a pen.

When I've finished, what course can I do next?

This qualification will help you towards the following progression routes:
Level 3 Community Mental Health Care
Diploma Level 2 or Level 3 in Health and Social Care
Other courses such as counselling.
There are a variety of career options in mental health. With experience and qualifications you could be a support worker, care assistant, or community mental health care worker. These roles could pay up to £12 per hour.


Customer Reviews 11 item(s)

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Reviews below are by students who have attended this course, regardless of the course teacher. Please be aware you may not be booking onto a course with the same teacher.

It's a really good all round course for anyone wanting to get into working in mental health and/or self development. I highly recommend this course and it was better than expected.
Course Rating
Review by Jay Harris / (Posted on 13/06/2019)
This course was useful in the sense it helped me understand mental health issues, diagnosis and the treatments available. It also helped me learn about the different acts and how they are to be followed to help provide the best possible treatment for people who suffer with mental health issues.
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Review by John / (Posted on 11/07/2016)
I thought this course was very informative in providing an understanding of a ranges of topics about working on mental health. I covered the effects of mental health on the individual and their families, legal aspects and the roles of those involved with mental health care, to name a few.

Students are very much engaged in practical tasks and lots of group work, which I found enjoying. Although the course is also quite intense with plenty of homework research.

I found that this course got me thinking a lot more about mental health and the problems people living with mental illness face on a daily basis.
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Review by Bobby / (Posted on 11/07/2016)
Really interesting course with a very experienced tutor who has a lot of knowledge about the subject area. Really useful course for my current field of work and my future course I am going to study. Recommend this to anyone who wants to work with people in a variety of settings.
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Review by 123 / (Posted on 11/07/2016)
It was a very good course because the people participated well- we all worked as a team. What I noticed was everybody was aware of my disability, the tutor was welcoming and cautious at first, she didn't know me but had heard a lot about me from my PA. She got to know me and could see I was capable. She made a lot of effort to include me. I would highly recommend this course to anyone.
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Review by Cartman / (Posted on 11/07/2016)
I thought the course content was excellent and relevant to almost anyone. However I wish the classes had involved less discussion and had been more strictly structured, leaving more time for completing work in class.
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Review by sylvaP / (Posted on 15/12/2015)
A wonderful and inspirational tutor delivering a comprehensive, informative and interesting course. Brilliant both in terms of professional and personal development and insight. Really enjoyable and stimulating group discussions and activities. Cannot recommend this course (and tutor) highly enough for anyone involved with, or interested in, mental health services. I'll miss it.
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Review by Caz / (Posted on 15/12/2015)
Really enjoyed the course - learned a lot in doing so. What I learnt is relevant to the field of work I am currently doing and has futhered my prospects within this field.
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Review by stacey / (Posted on 15/12/2015)
I found the course really interesting and learned a lot. The students worked together well as a group with everyone contributing and the tutor guided us well. The tutor has a great deal of knowledge and experience in the field that she used to help us deal with some very complex issues.
Course Rating
Review by Canadian knitter / (Posted on 15/12/2015)
The course tutor is a really amazing and supportive tutor - she guided our class through some very difficult and tricky topics with understanding, kindness and knowledge.

I think this course will help anyone who does any type of work/volunteering across any sector - it has helped me so much already and will be a great support for my future goals and self insight.
Course Rating
Review by LadyLynds / (Posted on 16/07/2015)
Good course, group and excellent teacher. I've learnt a lot, increased confidence..
Course Rating
Review by Mystic1 / (Posted on 26/03/2015)

This course has now started

Course Code: KMA12

Started Mon, day, 11 Jan - 19 Apr '21

Duration: 13 sessions (over 15 weeks)

Full fee: £599.00
Senior fee: £599.00
Concession: £0.00

Before booking on this course, please register or log in to your account to complete a short online assessment. We need you to do this to check that this course is the right level for you.
Why do I need an advice session?

Any questions? community.outreach@citylit.ac.uk
or call 020 7492 2521

Please note: We offer a wide variety of financial support to make courses affordable. Just visit our online Help Center for more information on a range of topics including fees, online learning and FAQs.