Essential Skills for the Workplace and Everyday Life

Free courses online and in London.

Join Essential Skills and learn the key skills you need to progress in work and participate fully in everyday life.

Our courses develop your communication, decision-making, problem-solving, team-building and analytical skills, at the same time as you improve your English, ESOL, maths, digital skills, and data literacy.

The classes are at all levels from beginner literacy to GCSE English, for new office-workers to experienced managers, from maths for life to data analysis in the workplace.

Join the courses below and develop the skills essential to your job success, well-being, and ability to express yourself in all settings, digitally and face-to-face.

Many of our courses are free to all UK and EU citizens living in London, and most are free if you are:

  • on a Low Wage or
  • on Jobseekers' Allowance (JSA) or Employment & Support Allowance (ESA), or
  • receiving other state benefits (including Universal Credit)

To find out more, please read this information pack. You can also apply to our bursary if you need help with fees.

For help or advice, please contact us on 020 7492 2511 or email universal.skills@citylit.ac.uk. Most of our classes are now live online. You will need a computer with a microphone, a camera, and a good internet connection. Some courses are taking place in the City Lit building in London.

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  1. Digital skills to find a better job
    Evening
    Course Date:  Fri 21 May 2021

    Location on this date:  Online

    Are you looking for better work? Are you in-work but not progressing? Come and learn the digital skills you need to boost your employment prospects, including: how to search online for better work; how to complete a top-class job application form and write a positive CV; how to use LinkedIn and other online platforms; and at the same time develop essential office computer skills including word processing. You will also receive regular help and support from our IAG team.

    This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you receive other state benefits (including Universal Credit) and your monthly take home pay is less than £343. For more information click here

    This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.
    Full fee £69.00 Senior fee £55.00 Concession £14.00
  2. Becoming confident on Facebook, Twitter and Instagram: for complete beginners
    Evening
    Course Date:  Mon 24 May 2021

    Location on this date:  Online

    Too nervous to face Facebook? Is tweeting something birds do? Have you heard of Instagram but never used it? Then this is the course for you. Improve your digital communication in a supportive environment and learn the different ways you can connect to friends, family and the wider world.

    This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you receive other state benefits (including Universal Credit) and your monthly take home pay is less than £343. For more information click here

    This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.
    Full fee £69.00 Senior fee £55.00 Concession £35.00
    Rating:
    100% of 100
  3. IT skills for the office: real and virtual (introduction)
    Evening
    Course Date:  Thu 3 Jun 2021

    Location on this date:  Online

    Do you want to start working in an office but lack confidence or skills in IT? On this course you will learn the most essential computer skills – word processing, use of spreadsheets, emailing and creating presentations. You will learn the main parts of Word, Excel, Outlook and PowerPoint which you will need in order to write letters and documents, organise data, send and receive emails and create presentations. By the end of the course you will feel confident to work in both a face-to-face and virtual environment.

    This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you receive other state benefits (including Universal Credit) and your monthly take home pay is less than £343. For more information click here

    This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.
    Full fee £79.00 Senior fee £63.00 Concession £40.00
  4. Becoming confident on the cloud: a new way of sharing and collaborating
    Course Date:  Fri 4 Jun 2021

    Location on this date:  Online

    The digital world is moving from emails to shared files. Don't get left behind. Join this course and learn how to make the most of the cloud. What is it? How can it be used for home life and in business? What does it mean to share a file rather than email an attachment? Learn how to use the main free Cloud apps including Google Docs and Forms, Dropbox and Flickr and how to maintain security while syncing your devices. Learners must be confident on the Internet and in using email.

    This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you receive other state benefits (including Universal Credit) and your monthly take home pay is less than £343. For more information click here

    This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.
    Full fee £69.00 Senior fee £55.00 Concession £35.00
  5. Making sense of Windows 10
    Course Date:  Wed 16 Jun 2021 (and 1 other date)

    Location on this date:  Online

    New to Windows 10? Unsure about Edge and Cortana? Join this course and get to grips with this new operating system. This friendly introduction will open doors to the main elements of the software, as well as some of its less accessible applications and tools.

    This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you receive other state benefits (including Universal Credit) and your monthly take home pay is less than £343. For more information click here

    This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.
    Full fee £89.00 Senior fee £71.00 Concession £45.00
    Rating:
    87% of 100
  6. Learning to use your smartphone (Android)
    Course Date:  Wed 23 Jun 2021

    Location on this date:  Online

    Does your smartphone confuse you? Are you unsure how to make the most of its many features? This short course will help you understand your Android smartphone, troubleshoot problems and use some of the most popular apps.

    This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you receive other state benefits (including Universal Credit) and your monthly take home pay is less than £343. For more information click here

    This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.
    Full fee £29.00 Senior fee £23.00 Concession £15.00
    Rating:
    93% of 100
  7. An Introduction to PowerPoint 2016: presentations in a day
    Course Date:  Wed 30 Jun 2021

    Location on this date:  Online

    New to PowerPoint? Do you want to know how to create presentations? Can you use some of PowerPoint features but want to expand your skills? Join this short introduction to the essential elements of PowerPoint. Learn how to create a presentation using key features of PowerPoint 2016. Knowledge required: basic computer literacy and the ability to use a mouse and keyboard.

    This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you receive other state benefits (including Universal Credit) and your monthly take home pay is less than £343. For more information click here

    This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.
    Full fee £69.00 Senior fee £55.00 Concession £35.00
  8. ESOL entry 1
    Course Date:  Mon 26 Apr 2021 (and 1 other date)

    Location on this date:  KS - Keeley Street

    For students who can speak or write only a few words in English or maybe none at all. On this beginners' course, you will learn new words and grammar, how to ask and answer questions, how to read and write about yourself, your family, and friends, and how to complete forms and short emails. Before this course, you need to do a pre-course assessment. Contact universal.skills@citylit.ac.uk / 020 7492 2511 or click the Start Assessment button on this page. Log on with your email address (not name). Use Chrome if possible.

    This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you receive other state benefits (including Universal Credit) and your monthly take home pay is less than £343. For more information click here

    This course takes place in the classroom, please follow this link to find out what we are doing to keep you safe: Staying COVID-19 secure at City Lit
    Full fee £156.00 Senior fee £125.00 Concession £31.00
    Rating:
    100% of 100
  9. An introduction to Word 2016
    Course Date:  Wed 5 May 2021

    Location on this date:  KS - Keeley Street

    New to Word and word processing? Do you want to learn how to create and organise letters and short documents? Then this course is ideal for you. Learn all of the basic functions of creating documents: adding, copying, moving and formatting text, practise inserting pictures and creating tables, Spelling and grammar checking, changing the page layout and printing different documents accurately. All you need is enthusiasm, and confidence using a mouse and basic keyboard functions.

    This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you receive other state benefits (including Universal Credit) and your monthly take home pay is less than £343. For more information click here

    This course takes place in the classroom, please follow this link to find out what we are doing to keep you safe: Staying COVID-19 secure at City Lit
    Full fee £79.00 Senior fee £63.00 Concession £40.00

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