Digital Skills for the virtual and face-to-face office (intermediate)
Time: 18:00 - 21:00
This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you receive other state benefits (including Universal Credit) and your monthly take home pay is less than £343. For more information click here
This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.
Course Code: CMO02
Duration: 8 sessions (over 9 weeks)
What is the course about?
This course will help you learn the more complex computer skills needed to work as a lead administrator, receptionist or secretary. You will learn how to carry out tasks needed to research information and then convert this into well-presented and easy to read documents for example in reports. You will learn how to edit and format information so it looks attractive and eye-catching. You will learn how to embed and insert the right sort of charts and also spreadsheets to make your data stand out. And you will then practise how to distribute your work using mail merge.
This is a live online course. You will need:
- Internet connection. The classes work best with Chrome.
- A computer with microphone and camera.
We will contact you with joining instructions before your course starts.
What will we cover?
• researching and using relevant information from the Internet.
• creating well-written and well-presented reports using key editing functions in Word
• creating and inserting the right type of chart to use for the type of data you have chosen
• integrating Microsoft Applications into your Word document
• mail merging your report using MS Outlook as a personalised email.
What will I achieve?
By the end of this course you should be able to...
• carry out the key computer skills needed to work as an efficient administrator, receptionist
• or secretary
• research reliable information from the Internet, evaluate its relevance and check for accuracy
• transfer this information into a Word document and edit it effectively
• apply advanced page layout using page breaks and styles
• integrate a number of Microsoft Applications into your document
• create a spreadsheet and different chart types
• import and link data from a workbook into you report
• send your report as a personalised email to members of your class as well as your tutor using mail merge and your outlook contact list.
What level is the course and do I need any particular skills?
This course is aimed at those who have some familiarity with the Microsoft Office package ie. are out intermediate level but want to learn more specific skills needed to work on an office or run a small business. It is an excellent follow on from our Introductory IT Skills for the Office.
How will I be taught, and will there be any work outside the class?
You will learn in a supportive and welcoming environment with an emphasis on your discovering how to do and complete tasks, with guidance from the tutor. You will work on your own and with other students on different tasks so you are always practising important in-demand life and work skills such as problem-solving, decision-making, prioritising, negotiating, collaborating and independence. You will learn in a step by step manner so you can complete challenging tasks in enjoyable and relaxing ways. Your tutor will also work with you individually so you know how to improve and how to work in a way that improves your learning. You will need to do work outside the classroom and use Google Classroom to help you.
Are there any other costs? Is there anything I need to bring?
You will need a pen, some lined A4 paper and a folder to keep your work in. Your tutor will provide handouts and a code for Google classroom so you can communicate with classmates and access materials, videos etc. online.
When I've finished, what course can I do next?
There are a variety of other courses you could do either at the same time or after this course. These include:
• Digital Skills for the workplace: using Excel (intermediate)
• Digital skills for the workplace: analysing, handling and presenting data with Excel (intermediate)
• Digital skills for the workplace: using Word (intermediate)
• How to be a skilled administrator in the virtual and face-to-face office: the essentials
• How to be administrator in the virtual and face-to-face office: how to be organised, efficient, precise and service-focused
• How to be an administrator: the online paperless office
• Touch typing and keyboard skills
• Level 2 Certificate in IT User Skills (ECDL Extra)
• Level 3 certificate in IT user skills (ECDL Advanced)
• Pathway to ECDL level 3
• Workplace skills: how to be organised and self-managing using One Note and MS Outlook (intermediate)
• Workplace skills: how to be organised, focused and efficient using MS Outlook (intermediate)
• Workplace skills: how to collaborate, coordinate and build relationships through the Cloud using One Drive and SharePoint (intermediate)
• Workplace skills: how to collaborate, coordinate and build relationships with Microsoft Teams (intermediate)
• Workplace skills: getting your point across (level 2)
• Workplace skills: how to work effectively with other people and be a team person
• Workplace skills: communicating, negotiating and influencing (level 2)
There also many English, maths and office skills courses you can do. Ask your tutor or contact firstname.lastname@example.org / 020 7492 2511 for more details.