English communication skills for professionals: finding the right word in business (advanced)

Course Dates: 30/01/23 - 20/03/23
Time: 18:15 - 21:00
Location: Online
Are you already working at a good level of English but still not sufficient for the needs of your workplace or to develop your career? Do you need to find just the right word, the correct tone, the exact phrase' This course will help you develop the right English for the right situation particularly in the world of work. Learn about different styles of writing, and effective and appropriate communication.
Before this course, you need to do a pre-course assessment. Contact universal.skills@citylit.ac.uk / 020 7492 2511 or click the Start Assessment button on this page. Log on with your email address (not name). Use Chrome if possible.
This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click here
This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.
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SKU
192244
Full fee £189.00 Senior fee £151.00 Concession £95.00

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Course Code: HERW01

Mon, eve, 30 Jan - 20 Mar '23

Duration: 8 sessions (over 8 weeks)

Before booking on this course, please register or log in to your account to complete a short online assessment. We need you to do this to check that this course is the right level for you.
Why do I need an advice session?

Please note: We offer a wide variety of financial support to make courses affordable. Just visit our online Help Center for more information on a range of topics including fees, online learning and FAQs.

What is the course about?

This course will mainly focus on the style, tone and precision of your communications at work particularly in business in both speaking and writing. You will focus on using the right language in business meetings and negotiations face to face and over the phone or in video conferencing. You will practise getting your message across in both speaking and writing, adopting the right level of formality, taking your audience into consideration, writing emails for different purposes, being persuasive, using the right language for cold-calling and identifying appropriate conventions in report writing. At the same, you will develop your business vocabulary such as common business collocations, advanced linking words, business phrasal verbs and vocabulary around specific concepts e.g. cause and effect. Finally, there will also be an emphasis on pronunciation as a way in which meaning is communicated.

This is a live online course. You will need:
- Internet connection. The classes work best with Chrome.
- A computer with microphone and camera is best (e.g. a PC/laptop/iMac/MacBook), or a tablet/iPad/smart phone/iPhone if you don't have a computer.
- Earphones/headphones/speakers.
We will contact you with joining instructions before your course starts.

What will we cover?

• the style, tone and precision of your communications at work particularly in business in both speaking and writing
• using the right language in business meetings and negotiations face to face and over the phone or in video conferencing
• getting your message across in both speaking and writing
• adopting the right level of formality in different communications
• taking your audience into consideration in different communications
• writing emails for different purposes
• being persuasive in speaking and writing
• using the right language for cold-calling
• identifying appropriate conventions in report writing
• developing business vocabulary such as common business collocations, advanced linking words, business phrasal verbs and vocabulary around specific concepts e.g. cause and effect
• pronunciation as a way in which meaning is communicated.

What will I achieve?
By the end of this course you should be able to...

• better identify and use the right style, tone and precision of your communications at work particularly in business in both speaking and writing
• use the right language in business meetings and negotiations face to face and over the phone or in video conferencing
• get your message across in both speaking and writing
• adopt the right level of formality in different communications
• take your audience into consideration in different communications
• write emails for different purposes
• be persuasive in speaking and writing
• use the right language for cold-calling
• identify and use appropriate conventions in report writing
• use common business collocations, advanced linking words, business phrasal verbs and vocabulary around specific concepts e.g. cause and effect
• change your tone and stress appropriately to communicate meaning.

What level is the course and do I need any particular skills?

This is for students at Level 2 and above i.e.. upper intermediate to advanced (C1-C2). It is ideal for anyone who is currently working in business or for a company. The course will also prepare you for this work if you are not already in it.
• get your message across in both speaking and writing
• adopt the right level of formality in different communications
• take your audience into consideration in different communications
• write emails for different purposes
• be persuasive in speaking and writing
• use the right language for cold-calling
• identify and use appropriate conventions in report writing
• use common business collocations, advanced linking words, business phrasal verbs and vocabulary around specific concepts e.g. cause and effect
• change your tone and stress appropriately to communicate meaning.

How will I be taught, and will there be any work outside the class?

You will learn in a supportive and welcoming environment with an emphasis on your discovering how to do and complete tasks, with guidance from the tutor. You will work on your own and with other students on different tasks so you are always practising important in-demand life and work skills such as problem-solving, decision-making, prioritising, negotiating, collaborating and independence. You will learn in a step by step manner so you can complete challenging tasks in enjoyable and relaxing ways. Your tutor will also work with you individually so you know how to improve and how to work in a way that improves your learning. You will need to do work outside the classroom and use Google Classroom to help you.

Are there any other costs? Is there anything I need to bring?

You will need a pen, some lined A4 paper and a file to keep your work in. Your tutor will provide handouts and a code for Google classroom so you can communicate with classmates and access materials, videos etc. online.

When I've finished, what course can I do next?

There are many courses you can do before, at the same time or after this course. These include:
• ESOL level 2 (speaking and listening)
• ESOL level 2 (reading and writing)
• Develop your writing and language skills (level 1-level 2)
• ESOL pronunciation: stage 1 (level 1-2)
• Advanced English writing skills: how to write creatively, expressively and clearly (level 2)
• ESOL: Develop your writing through grammar (advanced)
• English for professionals: communicating, managing, selling (Level 2)
• English dialogue: speaking, listening, pronunciation, performance (level 1-2)
• Grammar in practice: advanced (level 2+)
• ESOL and making podcasts: pronunciation, presentation, expression (level 1-2)

There also many maths, English, employability and communication skills courses you can do. Ask your tutor or contact universal.skills@citylit.ac.uk / 020 7492 2511 for more detail. These include:
• Business Administration (with digital skills): English communication skills in a business environment (level 2)
• Professional communication skills: how to make your writing clear, concise and organised (level 2)
• Professional communication skills: reading, analysing, and comparing data and text (level 2)
• Professional communication skills: effective verbal communication in the workplace (level 2)
• Professional communication skills: effective written communication in the workplace (level 2)
• Professional communication skills: business writing from memos to storytelling (level 2)
• Professional communication skills: creating a positive image from job hire to promotion
• Business communication skills: the principles of selling (an introduction)
• Becoming data literate: how to present data for work or study (L2+)
• Becoming data literate: understanding data and how it is presented from pie-charts to bell curves (level 2+).

We’re sorry. We don’t have a bio ready for the tutor of this class at the moment, but we’re working on it! Watch this space.