We understand your gift means you trust us to spend your money wisely...
In return we promise that we will:
- Keep you up to date on how your donation is making a difference
- Process your donation promptly and will always write to you to say thank you
- Never make you feel under pressure to give more, or more frequently
- Always keep your personal details safe and secure, and will only use them in the way you have agreed to
- Make sure you can choose how we contact you, and that you are able to change your preferences at any time
- Respect your decision if you want to hear from us less often, or no longer want to hear from us about supporting City Lit
- Always welcome feedback, and respond to it. If things go wrong, we will listen, act and learn.