Cms page top banner area
About Us

Our promise to you

We understand your gift means you trust us to spend your money wisely...

In return we promise that we will:

  • Keep you up to date on how your donation is making a difference
  • Process your donation promptly and will always write to you to say thank you
  • Never make you feel under pressure to give more, or more frequently
  • Always keep your personal details safe and secure, and will only use them in the way you have agreed to
  • Make sure you can choose how we contact you, and that you are able to change your preferences at any time
  • Respect your decision if you want to hear from us less often, or no longer want to hear from us about supporting City Lit
  • Always welcome feedback, and respond to it.  If things go wrong, we will listen, act and learn.
Smiling students at Deaf Day 2019Smiling students at Deaf Day 2019