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Policies and key documents

We have a number of policies to enable you to feel safe and secure at City Lit. If you would like to read our full policies, you can find them below:

Equality and diversity policy

Equality and Diversity Policy

Equality and Diversity Duty Review 2018

Equality and Diversity Duty Review 2017

Safeguarding Children and Vulnerable Adults Policy

Safeguarding Children and Vulnerable Adults Policy


Preventing Radicalisation Policy

Preventing Radicalisation Policy


Refund and credit policy

How refunds and credit work at City Lit: May 2021

Terms and conditions: For business customers (B2B)

Terms and conditions: Individual consumers (B2C)


Student complaint resolution procedure

How to submit a complaint to City Lit


Student code of conduct

Student code of conduct policy and procedure


Privacy notice

Privacy notice


ICT and Digital Acceptable use policy

ICT and Digital Acceptable use policy


Admissions Policy for Accredited Courses 

Admissions policy for accredited courses


Whistleblowing Policy

Whistleblowing policy 2022


Gender pay gap report

We are passionate about our staff and we are committed to the purpose of the gender pay gap reporting. 

Gender pay gap reporting is a requrement, currently, for every employer with more than 250 employees. The gender pay gap shows the difference in the average pay between all men and all women in a workforce.

City Lit accounts

Freedom of information

We are committed to complying with and implementing the provisions of the Freedom of Information Act (2000) and related legislation.  


Published information

If you want to know more about City Lit, we issue:

  • inspection reports on City Lit 
  • results of the student satisfaction survey
  • an annual summary of your comments from the 'Get in Touch' form
  • email updates on new courses
  • statutory annual accounts and annual report
  • minutes of Governing Body meetings
  • a publication celebrating our Adult Learners' Award winners.



You are entitled to look at any City Lit document subject to exemptions to the Act and conditions laid down by law. For more details about your rights please read:

Freedom of Information Publication Scheme


You may need to download Adobe Acrobat Reader to view these documents:

Get Adobe Acrobat Reader [external link]