Skills in English: developing your English for the workplace (entry 3-level 1)

Course Dates: 27/01/22 - 31/03/22
Time: 12:45 - 14:45
Location: KS - Keeley Street
Do you need to improve your English so you can work in an office or be self-employed? Would you like to be an administrator but want to develop your email writing, speed of reading, your spelling and your punctuation? This course will improve all your communication skills so you can feel confident at work You will work on how to speak well when working with the public or other clients, how to show empath and respond calmly to difficult situations. You will practise how best to write emails and messages, how to organise them, use paragraphs and write good introductions and conclusions. You will develop your sentences using appropriate grammar and vocabulary, plus correct spelling and punctuation. Throughout the course, you will work on your reading so you can understand the overall meaning of work-based texts, see the bigger picture, find details and specific information, and make decisions based on your reading. By the end of the course you will have the range of expression and accuracy in English to work with confidence.
This course takes place in the classroom, please follow this link to find out what we are doing to keep you safe: Staying COVID-19 secure at City Lit
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SKU
185590
Full fee £0.00 Senior fee £0.00 Concession £0.00

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Course Code: AE201E

Thu, day, 27 Jan - 31 Mar '22

Duration: 10 sessions (over 10 weeks)

Before booking on this course, please register or log in to your account to complete a short online assessment. We need you to do this to check that this course is the right level for you.
Why do I need an advice session?

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What is the course about?

This course is about developing your English for work particularly for office and administration work. You will develop all your communication skills so you can feel confident at work You will work on how to speak well when working with the public or other clients, including how to show empathy, be assertive, and deal with difficult situations. You will practise how to write emails and messages that are clear and to the point. You will work on how to organise them, use paragraphs and write good introductions and conclusions. You will develop your sentences using appropriate grammar and vocabulary, plus correct spelling and punctuation. Throughout the course, you will work on reading work-based texts such as emails, forms and webpages to understand their overall meaning, see the bigger picture, find details and specific information, and make decisions based on your reading.

What will we cover?

• developing all your communication skills so you can feel confident at work especially in administration and office work
• how to speak well when working with the public or other clients, including how to show empathy, be assertive, and deal with difficult situations
• how to write emails and messages that are clear and to the point.
• how to organise emails and messages using paragraphs
• how to write good introductions and conclusions in emails and work-based correspondence
• how to use appropriate grammar and vocabulary in work-based correspondence
• correct spelling and punctuation in work-based correspondence
• how to see the overall meaning and purpose of work-based texts such as emails, forms and webpages
• finding details and specific information in work-based texts
• making decisions based on your reading of work-based texts
• developing your overall vocabulary and range of expression especially for work.

What will I achieve?
By the end of this course you should be able to...

• develop all your communication skills so you can feel confident at work especially in administration and office work
•speak well when working with the public or other clients, including how to show empathy, be assertive, and deal with difficult situations
• write emails and messages that are clear and to the point.
• organise emails and messages using paragraphs
• write good introductions and conclusions in emails and work-based correspondence
• use appropriate grammar and vocabulary in work-based correspondence
• spelling and punctuate work-based correspondence correctly
•see the overall meaning and purpose of work-based texts such as emails, forms and webpages
• find details and specific information in work-based texts
• make decisions based on your reading of work-based texts
• develop your overall vocabulary and range of expression especially for work.

What level is the course and do I need any particular skills?

This course is for people who are fluent speakers of English at Entry 3-Level 1. You can write and read English with a degree of confidence, but need to develop these skills especially for work-context. This course will be an ideal addition to a Functional Skills course.

How will I be taught, and will there be any work outside the class?

You will learn in a supportive and welcoming environment. with an emphasis on your discovering how to do and complete tasks and functions, with guidance from the tutorYou will work on your own and with other students on different tasks so you are always practising important in-demand life and work skills such as problem-solving, decision-making, prioritising, negotiating, collaborating and independence. You will learn in a step by step manner so you can complete challenging tasks in enjoyable and relaxing ways. Your tutor will also work with you individually so you know how to improve and how to work in a way that improves your learning. You will need to do work outside the classroom and use Google Classroom to help you.

Are there any other costs? Is there anything I need to bring?

You will need a pen, some lined A4 paper and a file to keep your work in. Your tutor will provide handouts and a code for Google classroom so you can communicate with classmates and access materials, videos etc. online.

When I've finished, what course can I do next?

There are many courses you can do before, at the same time or after this course. These include:
• Skills in English: thinking, reading, discussing, expressing (entry 3-level 1)
• Skills in English: how to express yourself on social media -with digital skills (entry 3-level 1)
• Develop your writing and reading: by using grammar (entry 3-level 1)
•Develop your writing and reading: spelling, punctuation, vocabulary (entry 3-level 1)
• English for life (entry 3)
• English for life (level 1)

There also many maths, digital and office skills courses you can do.
Ask your tutor or contact universal.skills@citylit.ac.uk / 020 7492 2511 for more details.

We’re sorry. We don’t have a bio ready for the tutor of this class at the moment, but we’re working on it! Watch this space.