Communicating effectively at work

Course Dates: 11/07/19 - 01/08/19
Time: 18:30 - 21:00
Location: KS - Keeley Street
Tutor: Tim Vaughan-Hughes

How skilfully do you manage the impression you give with the words you use and the statements you make? Develop your speaking and meeting skills in the workplace.

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  • Communicating effectively at work

Communicating effectively at work

  • Communicating effectively at work

What is the course about?

To improve spoken communication and interpersonal skills in the work place.
To build confidence and to develop personal effectiveness when speaking in public.

What will we cover?

Developing the skills of rapport through body language and voice.
Speaking up for yourself; presenting yourself with confidence.
Developing a presence as a communicator; engaging your listeners.
Influencing; building trust.

What will I achieve?
By the end of this course you should be able to...

Build a positive relationship through rapport.
Be aware of how body language enhances self-presentation.
Develop vocal energy.
Speak up for yourself with confidence.

What level is the course and do I need any particular skills?

Students whose first language is not English need to be fully competent in speaking and listening, reading and writing in English.

How will I be taught, and will there be any work outside the class?

The course will comprise talks, discussion, simulations, role play and observation, with opportunity for group feedback and evaluation. There is no work outside the class.

As part of the course content, your tutor may record your image for initial and ongoing assessment purposes. You are entitled to decline to participate in the recording of your image.

Are there any other costs? Is there anything I need to bring?

All materials are provided.

When I've finished, what course can I do next?

Any Voice, Speech or Presentation courses in the autumn term.

General information and advice on courses at City Lit is available from the Student Centre and Library on Monday to Friday from 12:00 – 19:00.
See the course guide for term dates and further details


Customer Reviews 1 item(s)

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Fun class, interesting exercises/subjects and an inspiring teacher
Course Rating
Review by Anita / (Posted on 06/08/2015)

Book your place

Course Code: DS023

Thu, eve, 11 Jul - 01 Aug '19

Duration: 4 sessions (over 4 weeks)

Full fee: £129.00
Senior fee: £129.00
Concession: £79.00

Or call to enrol: 020 7831 7831

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Any questions?
or call 020 7492 2542

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Please note: we offer a wide variety of financial support to make courses affordable. For more information visit our online Help Center. You can also visit the Information, Advice and Guidance drop-in service, open from 12 – 6.45, Monday to Friday.