How skilfully do you manage the impression you give with the words you use and the statements you make? Develop your speaking and meeting skills in the workplace in this intensive summer course which takes place in the college.
Learning modes and locations may be different depending on the course start date. Please check the location of your chosen course and read our guide to learning modes and locations to help you choose the right course for you.
Please note: We offer a wide variety of financial support to make courses affordable. Just visit our online Help Centre for more information on a range of topics including fees, online learning and FAQs.
To improve spoken communication in the work place, including video calling and conferencing. To strengthen interpersonal skills in the work place. To build confidence and to develop personal effectiveness when speaking in public.
What will we cover?
Developing the skills of rapport through body language and voice. Speaking up for yourself; presenting yourself with confidence. Developing a presence as a communicator; engaging your listeners. Influencing; building trust.
What will I achieve? By the end of this course you should be able to...
Build a positive relationship through rapport. Be aware of how body language enhances self-presentation. Develop vocal energy. Speak up for yourself with confidence.
What level is the course and do I need any particular skills?
Students whose first language is not English need to be fully competent in speaking and listening, reading and writing in English.
How will I be taught, and will there be any work outside the class?
The course is in the college and will comprise talks, discussion, simulations, role play and observation, with opportunity for group feedback and evaluation.
Are there any other costs? Is there anything I need to bring?
Dr Allis Moss is a freelance journalist and broadcaster. Allis has worked for a number of channels and publications including Radio 1,2,3,4, 5, Five Live and World Service. She has contributed to flagship programmes like Radio 4's 'From Our Own Correspondent', BBC World TV news, The New European, The Independent, Time Out Paris, and was a UK correspondent for Radio France and Radio Netherlands Worldwide. On historical themes, Allis has appeared on Radio 3's 'Free Thinking' and written-presented World Service's 'Witness' and 'Heart and Soul'. Allis also had her own weekly column in her local paper and has been spotted on centre court at Wimbledon tennis (standing still at the mic!) as announcer-blogger for the world-famous championships. She completed her history PhD as a White Rose Scholar for Leeds University and gained distinction as a postgraduate in Historical Studies at Oxford University. Allis is the author of the local history book ‘The Jigsaw Journey’ supported by an Arts-in-Action award telling the stories of a West Sussex town. Allis was also a writer-announcer for BBC1 for three years and taught at the Global Institute, London Met and Southampton Solent universities.
Jonathan MulquinSee moreSee less
Jonathan trained as an actor at Bristol Old Vic Theatre School and then completed an MA in Voice Studies at Royal Central School of Speech and Drama. He is in great demand as a voice teacher and coach at colleges across London including East 15, City Academy, London College of Music, London School of Dramatic Art, and St Mary’s University. His teaching style is based on the yoga voice work of Lynette Erving, bringing a strong connection between the body, the breath and the voice. He is passionate about the stagecraft of the voice, and likes to give technical tips and approaches to ensure the voice can be heard in any space. He also teaches accents, from RP and General American to West Country, Bristol, and Welsh.
Please note: We reserve the right to change our tutors from those advertised. This happens rarely, but if it does, we are unable to refund fees due to this. Our tutors may have different teaching styles; however we guarantee a consistent quality of teaching in all our courses.
product
https://www.citylit.ac.uk/communicating-effectively-at-work136027Communicating effectively at workhttps://www.citylit.ac.uk/media/catalog/category/grow-_in_confidence-_networking-_1024.jpg139139GBPInStock/Courses/Courses/Business, marketing & technology/Courses/Business, marketing & technology/Business & marketing/Courses/Business, marketing & technology/Business & marketing/Public speaking & communication skills/Courses/Communication skills courses in London/Courses/vm/Courses to boost your CV/Courses/Short Courses/Courses/Short Courses/Technology, science & business/Courses/vm/Summer offers2285121112291230172019131341113420136141228512111229165313411How skilfully do you manage the impression you give with the words you use and the statements you make? Develop your speaking and meeting skills in the workplace in this intensive summer course which takes place in the college. To improve spoken communication in the work place.<br />
To strengthen interpersonal skills in the work place.<br />
To build confidence and to develop personal effectiveness when speaking in public. <br />
<br />
This is a live online course. You will need:<br />
- Internet connection. The classes work best with Chrome.<br />
- A computer with microphone and camera is best (e.g. a PC/laptop/iMac/MacBook), or a tablet/iPad/smart phone/iPhone if you don't have a computer.<br />
- Earphones/headphones/speakers.<br />
We will contact you with joining instructions before your course starts.15https://www.citylit.ac.uk/media/catalog/product/c/o/communicating_effectively_2048_1_1.jpghttps://www.citylit.ac.uk/media/catalog/product/c/o/communicating_effectively_2048_1.jpg2887572Communicating effectively at work139139https://www.citylit.ac.uk/media/catalog/category/grow-_in_confidence-_networking-_1024.jpgInStockEveningTueKeeley StreetAvailable courses1 to 4 weeksWeekday2026-07-07T00:00:00+00:00Beginners, Some experience, Advanced, Suitable for allJul 2026Business, marketing & technologyDVX033139139Communicating effectively at work13997139Allis Mosscommunicating-effectively-at-work/dvx033-2526How skilfully do you manage the impression you give with the words you use and the statements you make? Develop your speaking and meeting skills in the workplace in this intensive summer course which takes place in the college.0000-Available|2026-07-07 00:00:00To improve spoken communication in the work place, including video calling and conferencing.<br/>To strengthen interpersonal skills in the work place.<br/>To build confidence and to develop personal effectiveness when speaking in public.How skilfully do you manage the impression you give with the words you use and the statements you make? Develop your speaking and meeting skills in the workplace in this intensive summer course which takes place in the college.Developing the skills of rapport through body language and voice.<br/>Speaking up for yourself; presenting yourself with confidence.<br/>Developing a presence as a communicator; engaging your listeners.<br/>Influencing; building trust.Build a positive relationship through rapport.<br/>Be aware of how body language enhances self-presentation.<br/>Develop vocal energy.<br/>Speak up for yourself with confidence.Students whose first language is not English need to be fully competent in speaking and listening, reading and writing in English.The course is in the college and will comprise talks, discussion, simulations, role play and observation, with opportunity for group feedback and evaluation.All materials are provided.<p>Presenting on the Spot; Use Your Voice Assertively. Please refer to our <a href="https://www.citylit.ac.uk/blog/voice-and-speech-classes-city-lit">full sequence of voice and speech classes at City Lit</a> as you consider which area you would like to study next.</p>Business & marketingPublic speaking & communication skillsvirtual3031333Communicating effectively at work179179https://www.citylit.ac.uk/media/catalog/category/grow-_in_confidence-_networking-_1024.jpgInStockEveningTueKeeley StreetAvailable courses5-10 weeksWeekday2026-10-27T00:00:00+00:00Beginners, Some experience, Advanced, Suitable for allOct 2026Business, marketing & technologyDVX030179179Communicating effectively at work179179179Jonathan Mulquincommunicating-effectively-at-work/dvx030-2627How skilfully do you manage the impression you make on people in meetings and interviews? Develop your personal effectiveness by looking at voice and body language, assertiveness, sensitive listening, interviewing techniques and communication skills for business meetings. This course will be taught in the college.0000-Available|2026-10-27 00:00:00To improve spoken communication and interpersonal skills face to face and online.<br/>To build confidence in your voice and message.<br/>To develop personal effectiveness when speaking in meetings and interviews.How skilfully do you manage the impression you make on people in meetings and interviews? Develop your personal effectiveness by looking at voice and body language, assertiveness, sensitive listening, interviewing techniques and communication skills for business meetings. This course will be taught in the college.Developing the skills of rapport through body language and voice.<br/>Speaking up for yourself; presenting yourself with confidence.<br/>Developing a presence as a communicator; engaging your listeners.<br/>Influencing; building trust; overcoming objections.<br/>Sensitive listening. Responding to criticism. Meeting skills.Build a positive relationship through rapport.<br/>Be aware of how body language enhances self-presentation.<br/>Develop vocal energy.<br/>Speak up for yourself with confidence.<br/>Recognise barriers to communication; listen sensitively.<br/>Handle negative criticism about performance.<br/>Put your point across effectively at a meeting.Students whose first language is not English need to be fully competent in speaking and listening, reading and writing in English.<br/>In order to get the most from the course you will be able to:<br/>• Speak English fluently.<br/>• Communicate in group situations.<br/>• Give and receive constructive feedback.<br/>• Read and respond to a range of texts.<br/>• Take course notes for your own use.The course will be delivered in the college and will comprise talks, discussion, simulations, role play and observation, with opportunity for group feedback and evaluation.All materials are provided.Public Speaking; Use your Voice Assertively; Communicate with Confidence through Voice and Body Language.<br/>Please refer to our <br/><a href="https://www.citylit.ac.uk/blog/voice-and-speech-classes-city-lit" rel="noopener noreferrer" target="_blank"> full sequence of voice and speech classes at City Lit (click here) </a> as you consider which area you would like to study next.Business & marketingPublic speaking & communication skillsvirtual139,179139,17997,179DVX033,DVX030NONETue07/07/26 - 28/07/2619:00 - 21:3019:0021:304 sessions (over 4 weeks)41 to 4 weeks,5-10 weeksEveningWeekdayKSKeeley StreetAllis Moss,Jonathan MulquinBeginners, Some experience, Advanced, Suitable for allAvailable courses2026-07-07T00:00:00+00:00,2026-10-27T00:00:00+00:00Jul 2026,Oct 2026Business, marketing & technology139139,179Communicating effectively at workcommunicating-effectively-at-work/dvx033-2526,communicating-effectively-at-work/dvx030-2627How skilfully do you manage the impression you give with the words you use and the statements you make? Develop your speaking and meeting skills in the workplace in this intensive summer course which takes place in the college.,How skilfully do you manage the impression you make on people in meetings and interviews? Develop your personal effectiveness by looking at voice and body language, assertiveness, sensitive listening, interviewing techniques and communication skills for business meetings. This course will be taught in the college.0000-Available|2026-07-07 00:00:00To improve spoken communication in the work place, including video calling and conferencing.<br/>To strengthen interpersonal skills in the work place.<br/>To build confidence and to develop personal effectiveness when speaking in public.,To improve spoken communication and interpersonal skills face to face and online.<br/>To build confidence in your voice and message.<br/>To develop personal effectiveness when speaking in meetings and interviews.How skilfully do you manage the impression you give with the words you use and the statements you make? Develop your speaking and meeting skills in the workplace in this intensive summer course which takes place in the college.,How skilfully do you manage the impression you make on people in meetings and interviews? Develop your personal effectiveness by looking at voice and body language, assertiveness, sensitive listening, interviewing techniques and communication skills for business meetings. This course will be taught in the college.Developing the skills of rapport through body language and voice.<br/>Speaking up for yourself; presenting yourself with confidence.<br/>Developing a presence as a communicator; engaging your listeners.<br/>Influencing; building trust.,Developing the skills of rapport through body language and voice.<br/>Speaking up for yourself; presenting yourself with confidence.<br/>Developing a presence as a communicator; engaging your listeners.<br/>Influencing; building trust; overcoming objections.<br/>Sensitive listening. Responding to criticism. Meeting skills.Build a positive relationship through rapport.<br/>Be aware of how body language enhances self-presentation.<br/>Develop vocal energy.<br/>Speak up for yourself with confidence.,Build a positive relationship through rapport.<br/>Be aware of how body language enhances self-presentation.<br/>Develop vocal energy.<br/>Speak up for yourself with confidence.<br/>Recognise barriers to communication; listen sensitively.<br/>Handle negative criticism about performance.<br/>Put your point across effectively at a meeting.Students whose first language is not English need to be fully competent in speaking and listening, reading and writing in English.,Students whose first language is not English need to be fully competent in speaking and listening, reading and writing in English.<br/>In order to get the most from the course you will be able to:<br/>• Speak English fluently.<br/>• Communicate in group situations.<br/>• Give and receive constructive feedback.<br/>• Read and respond to a range of texts.<br/>• Take course notes for your own use.The course is in the college and will comprise talks, discussion, simulations, role play and observation, with opportunity for group feedback and evaluation.,The course will be delivered in the college and will comprise talks, discussion, simulations, role play and observation, with opportunity for group feedback and evaluation.All materials are provided.<p>Presenting on the Spot; Use Your Voice Assertively. Please refer to our <a href="https://www.citylit.ac.uk/blog/voice-and-speech-classes-city-lit">full sequence of voice and speech classes at City Lit</a> as you consider which area you would like to study next.</p>,Public Speaking; Use your Voice Assertively; Communicate with Confidence through Voice and Body Language.<br/>Please refer to our <br/><a href="https://www.citylit.ac.uk/blog/voice-and-speech-classes-city-lit" rel="noopener noreferrer" target="_blank"> full sequence of voice and speech classes at City Lit (click here) </a> as you consider which area you would like to study next.Business & marketingPublic speaking & communication skillsconfigurable
12301229Public speaking & communication skillshttps://www.citylit.ac.uk/courses/technology-science-and-business/business-and-marketing/public-speaking-communication-skills1/2/285/1211/1229/12301/Courses/Business, marketing & technology/Business & marketing/Public speaking & communication skills
