Introduction to Digital Skills

Are you new to Zoom? Have you started to use it but are unsure about some of its functions? Do you need to use Zoom at work, in your studies or to communicate with friends and relatives? Zoom is now as essential to communication as texts, emails, smartphones and PCs. This course will take you from the basics of being on Zoom as a participant and a host, including how to join meetings and set them up. You will learn what to do in both circumstances, what appropriate etiquette is, how to use chat and other features such as breakout rooms, how to share your screen, take control of someone else's screen and how to make sure you don't do something on Zoom that you shouldn't. By the end of this course, you will be able to comfortably host a meeting with friends or work colleagues, communicate, privately share and collaborate on projects or ideas.

This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here

Does your smartphone confuse you? Are you unsure how to make the most of its many features? Understanding and navigating your way round a smartphone is now as important as being able to use a regular computer. This short course will help you understand your Android smartphone, troubleshoot problems and use some of the most popular apps. By the end of the course you will be confident you can use or find out how to use the key features of your phone.

This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here

Are you completely new to computers and the Internet? This course will help you get started on using a computer and the internet. You will learn all the basics and the key terms you need to starting becoming confident on a computer and online. You will learn about different files and how to create and save them. You will learn how to write and send simple letters and emails. You will develop your internet skills so you can find information and complete online forms. Finally, you do all of this while learning how to remain safe online and to keep your files secure.

This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here

Our day-to-day activities from banking to shopping to paying bills are increasingly online. This course will make sure you can do this confidently and safely. You will learn how to access and use different services such as banks, utilities, local authorities, the NHS, the benefits system and online retailers such as Amazon. You will work on how to compare different products, prices, and other options, as well as how to aware of possible scams. You will learn how to upload documents and images. And you will investigate some of the most useful sites for job seeking, finding reliable information and accessing streaming safely. You will do all of this while also remaining safe and secure online.

This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here

The pandemic led to millions of people discovering the need for interactive online communication. As a result, Teams has become an essential collaborative tool, particularly in the workplace. This course will enable you to become confident in using the key functions of the program and understand when and how you should use. You will focus on how to make calls, chat and book meetings, use the camera and mute yourself . And you will also focus on how to use and organise files so you can be fully collaborative.

This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here

Does your smartphone confuse you? Do you want to learn more about it so you use more of its features? This course will help you and also provide you with a solid background to develop the rest of your digital skills. You will learn how a smartphone works, how to change some of the settings, use some of the most popular apps and troubleshoot some common problems. And you will learn how to do all this safely. By the end of the course you will be confident you can use or find out how to use the key features of your phone.

This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here

Have you heard of Instagram but never used it? Have you tried it but are still unsure about its features? Is TikTok something you access but never really use? Then this is the course for you. It will start you on your journey towards digital communication in a supportive environment and help you learn the different ways you can connect to friends, family and the wider world and join the one billion users worldwide. And you will learn to do so safely and securely.

This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here

Finding, researching and evaluating information online is an essential skill inside and outside of work - whether you are using your computer, smartphone, CHATGPT or digital assistances. On this course you will learn research and problem-solving skills on different devices. You will work on completing everyday life and work tasks so you discover how to search online effectively, find information and images on different databases, use filters, and search within a specific website or social media platform. You will work on refining your searches on search engines, on CHATGPT and other digital assistants, both verbally and in writing. You will focus on how to evaluate the evidence you find as well as the security of the data you are finding. Finally, you will work on finding information and files on your hard drive and across your devices via the cloud. By the end of the course you will have learned not only key digital skills but also transferable skills such as problem-solving, research and analytical skills.

This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here

Are you looking to enhance your online searching skills and make the most of AI-powered chat tools like ChatGPT, Co-pilot and Google Gemini? This course is perfect for providing a solid foundation in downloading, installing, and creating accounts for some commonly used AI tools, along with practical applications.

This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here

Are you new to computers and the Internet? Do you need to increase your confidence with digital skills? This course will ensure you have a solid foundation in using computers and being online. You will learn the essential features of creating, saving, storing different types of files and documents, including photos and letters in Word. You will develop your internet skills to find information quickly and efficiently, and learn how to transfer this information to different documents and people. You will also learn the basics of how of how to use Zoom to host meetings and communicate effectively online. Finally, you do all of this while learning how to remain safe online and to keep your files secure.

This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here

Are you new to Windows 11? Do you know how to navigate your way round it and take advantage of its many features. Knowing how to use Windows 11 is essential for your digital skills work. This course will help you get to grips with this new operating system so you can use it efficiently and effectively.. It will open doors to the main elements of the software, as well as some of its less accessible applications and tools.

This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here