Introduction to Digital Skills
Step into the digital world with confidence
At City Lit, we offer a welcoming range of beginner-friendly courses designed to help you:
- Build essential digital skills on your computer, smartphone, or tablet
- Boost your confidence, whether you're working from home or in an office
- Stay connected with family and friends through online communication
Whether you're completely new to technology or just need a refresher, our introduction courses give you a solid foundation. You’ll learn how to use a computer, browse the internet safely, get the most out of your smartphone, and protect your personal information online.
Once you’ve completed these courses, you can progress to accredited qualifications or explore more specialised programs like Microsoft Office.
Our experienced and creative tutors are here to support you every step of the way—at your pace, on your terms. We’re here to help you become a confident, capable digital citizen.
Free courses available
Most of our courses are FREE if you earn less than £21,157.50 a year or receive JSA or ESA (WRAG). Our Essential Digital Skills for Work course has no fee at all.
Courses are available in person at City Lit or as live online interactive classes. For online learning, you’ll need a computer with a microphone, camera, and internet connection. Check out our guide to online learning to get started.
Ready to take the first step?
Join thousands of learners who’ve transformed their digital lives. Start your journey with City Lit.
- Learning to use your iPhoneCourse start date: Wed 3 Jun 2026 (and 2 other dates)
Location on this date: Keeley Street
Is your iPhone confusing you? Are you unsure how to make the most of its many features? This short course will help you understand your phone, troubleshoot problems and use some of its most popular features and apps. By the end of the course you will be confident you can use or find out how to use the key features of your phone.
This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here
Full fee £49.00 Senior fee £39.00 Concession £25.00 - Becoming confident on Windows 11Course start date: Wed 10 Jun 2026 (and 1 other date)
Location on this date: Keeley Street
Are you new to Windows 11? Do you know how to navigate your way round it and take advantage of its many features. Knowing how to use Windows 11 is essential for your digital skills work. This course will help you get to grips with this new operating system so you can use it efficiently and effectively.. It will open doors to the main elements of the software, as well as some of its less accessible applications and tools.
This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here
Full fee £99.00 Senior fee £79.00 Concession £50.00 - Learning to use your smartphone (Android)Course start date: Wed 17 Jun 2026 (and 3 other dates)
Location on this date: Keeley Street
Does your smartphone confuse you? Are you unsure how to make the most of its many features? Understanding and navigating your way round a smartphone is now as important as being able to use a regular computer. This short course will help you understand your Android smartphone, troubleshoot problems and use some of the most popular apps. By the end of the course you will be confident you can use or find out how to use the key features of your phone.
This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here
Full fee £49.00 Senior fee £39.00 Concession £25.00 - Becoming confident with digital skills: file management and Windows 11 (beginners)Course start date: Mon 22 Jun 2026
Location on this date: Keeley Street
Are you able to find the files you need on your PC or on your work's shared drive? Do you know how to search for
missing files? Have you got a system to organise your work or home files? Files are the essential components of
computer use and it is vital to manage them well, especially as cloud use becomes more common. On this course you will learn how to navigate Windows 10, essential to good file management, as well as discover more about files, become confident with the terminology and develop strategies for saving, organising, navigating and searching files of all types. You will also learn how to back up your files so you never lose them!
This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here
Full fee £109.00 Senior fee £87.00 Concession £55.00 - Becoming confident with digital skills: file management and Windows 11 (Intermediate)Course start date: Thu 2 Jul 2026
Location on this date: Keeley Street
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This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here
Full fee £139.00 Senior fee £111.00 Concession £70.00 - Becoming confident with digital skills and AI chat: on your computer and online (beginner)Course start date: Tue 8 Sep 2026 (and 1 other date)
Location on this date: Keeley Street
Are you new to computers and the Internet? Do you need to increase your confidence with digital skills? This course will ensure you have a solid foundation in using computers and being online. You will learn the essential features of creating, saving, storing different types of files and documents, including photos and letters in Word. You will develop your internet skills to find information quickly and efficiently, and learn how to transfer this information to different documents and people. You will also learn the basics of how of how to use Zoom to host meetings and communicate effectively online. Finally, you do all of this while learning how to remain safe online and to keep your files secure.
This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here
Full fee £71.00 Senior fee £57.00 Concession £36.00 - Becoming confident with online communication: Zoom (beginner)Course start date: Mon 21 Sep 2026 (and 1 other date)
Location on this date: Keeley Street
Are you new to Zoom? Have you started to use it but are unsure about some of its functions? Do you need to use Zoom at work, in your studies or to communicate with friends and relatives? Zoom is now as essential to communication as texts, emails, smartphones and PCs. This course will take you from the basics of being on Zoom as a participant and a host, including how to join meetings and set them up. You will learn what to do in both circumstances, what appropriate etiquette is, how to use chat and other features such as breakout rooms, how to share your screen, take control of someone else's screen and how to make sure you don't do something on Zoom that you shouldn't. By the end of this course, you will be able to comfortably host a meeting with friends or work colleagues, communicate, privately share and collaborate on projects or ideas.
This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here
Full fee £30.00 Senior fee £24.00 Concession £15.00 - Becoming confident with digital skills: file management and Windows 11 (beginner)Course start date: Thu 24 Sep 2026 (and 1 other date)
Location on this date: Keeley Street
Are you able to find the files you need on your PC or on your work's shared drive? Do you know how to search for
missing files? Have you got a system to organise your work or home files? Files are the essential components of
computer use and it is vital to manage them well, especially as cloud use becomes more common. On this course you will learn how to navigate Windows 10, essential to good file management, as well as discover more about files, become confident with the terminology and develop strategies for saving, organising, navigating and searching files of all types. You will also learn how to back up your files so you never lose them!
This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here
Full fee £123.00 Senior fee £98.00 Concession £62.00 - Becoming confident on ChatGPT: successful online searching and making the most of AI-powered chatCourse start date: Fri 25 Sep 2026 (and 2 other dates)
Location on this date: Keeley Street
Are you looking to enhance your online searching skills and make the most of AI-powered chat tools like ChatGPT, Co-pilot and Google Gemini? This course is perfect for providing a solid foundation in downloading, installing, and creating accounts for some commonly used AI tools, along with practical applications.
This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here
Full fee £71.00 Senior fee £57.00 Concession £36.00 - Becoming confident on the cloud: a new way of sharing and managing your files - OneDrive and Google drive (foundation)Course start date: Wed 7 Oct 2026
Location on this date: Keeley Street
The digital world is changing from sending emails to sharing files. Attaching files, sending them, downloading them, working on them, saving them, re-attaching and re-sending them is becoming a thing of the past. Instead, with cloud computing, you can share and collaborate on files either at the same time or separately without any emailing or downloading. Join this course and learn how to do this and stay on top of your file management. Learn how to use OneDrive and Google Drive to create, store, share and collaborate on different types of documents on your PC as well as other devices. Discover also how to maintain security while syncing your devices and accounts. By the end of this course, you will have grasped what cloud-computing means and be confident of exploring it further.
This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here
Full fee £133.00 Senior fee £106.00 Concession £67.00 - Getting started in digital skills: becoming confident on your computer and online (complete beginner)Course start date: Tue 20 Oct 2026
Location on this date: Keeley Street
Are you completely new to computers and the Internet? This course will help you get started on using a computer and the internet. You will learn all the basics and the key terms you need to starting becoming confident on a computer and online. You will learn about different files and how to create and save them. You will learn how to write and send simple letters and emails. You will develop your internet skills so you can find information and complete online forms. Finally, you do all of this while learning how to remain safe online and to keep your files secure.
This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here
Full fee £102.00 Senior fee £82.00 Concession £51.00 - Becoming a confident online citizen: from bills, banking, and shopping to government services, job applications and streaming (foundation)Course start date: Fri 6 Nov 2026
Location on this date: Keeley Street
Our day-to-day activities from banking to shopping to paying bills are increasingly online. This course will make sure you can do this confidently and safely. You will learn how to access and use different services such as banks, utilities, local authorities, the NHS, the benefits system and online retailers such as Amazon. You will work on how to compare different products, prices, and other options, as well as how to aware of possible scams. You will learn how to upload documents and images. And you will investigate some of the most useful sites for job seeking, finding reliable information and accessing streaming safely. You will do all of this while also remaining safe and secure online.
This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here
Full fee £71.00 Senior fee £57.00 Concession £36.00 - Becoming confident on Teams: online chat, calls, meetings and file management (foundation)Course start date: Fri 6 Nov 2026
Location on this date: Keeley Street
The pandemic led to millions of people discovering the need for interactive online communication. As a result, Teams has become an essential collaborative tool, particularly in the workplace. This course will enable you to become confident in using the key functions of the program and understand when and how you should use. You will focus on how to make calls, chat and book meetings, use the camera and mute yourself . And you will also focus on how to use and organise files so you can be fully collaborative.
This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here
Full fee £71.00 Senior fee £57.00 Concession £36.00 - Getting started in digital skills: learning about your smartphone (complete beginner)Course start date: Tue 17 Nov 2026
Location on this date: Keeley Street
Does your smartphone confuse you? Do you want to learn more about it so you use more of its features? This course will help you and also provide you with a solid background to develop the rest of your digital skills. You will learn how a smartphone works, how to change some of the settings, use some of the most popular apps and troubleshoot some common problems. And you will learn how to do all this safely. By the end of the course you will be confident you can use or find out how to use the key features of your phone.
This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here
Full fee £50.00 Senior fee £40.00 Concession £25.00 - Getting started in digital skills: becoming confident on Facebook and Instagram (complete beginners)Course start date: Fri 27 Nov 2026
Location on this date: Keeley Street
Have you heard of Instagram but never used it? Have you tried it but are still unsure about its features? Is TikTok something you access but never really use? Then this is the course for you. It will start you on your journey towards digital communication in a supportive environment and help you learn the different ways you can connect to friends, family and the wider world and join the one billion users worldwide. And you will learn to do so safely and securely.
This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here
Full fee £71.00 Senior fee £57.00 Concession £36.00
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