Digital & general computer skills

Digital Skills & Other Computer Skills

Digital skills are universal, as essential as English and Maths for making progress at work, expressing yourself and participating socially.

Our Digital and Office Skills courses develop all your key digital and computing skills from beginner to advanced. You do not learn just the software but focus on the tasks and goals digital skills help you achieve whether analysing data at work or organising your photos on your smartphone. 

You also develop the most in-demand common work and life skills such as problem-solving, analysing, decision-making, working together, attending to details and seeing the bigger picture.

Courses available both in-person and online

Whether you are a recently redundant manager, a carer returning to work, an experienced office-worker or a retiree, our digital skills courses will help you upskill, communicate more effectively, and become a more active citizen.

You can choose long or short courses, online or in-person, with qualifications or without. 

No matter how you prefer to learn, we have the class for you. Most of our courses are FREE if you are on a low income or claiming benefits.

For initial advice and assessment contact universal.skills@citylit.ac.uk / 020 4582 0423

See our guide to online learning for more information about accessing our live online courses.

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  1. Digital skills for business: how use Teams and SharePoint for collaboration (intermediate)
    Evening
    Course start date:  Mon 4 Mar 2024

    Location on this date:  Online

    Collaborating within the workplace is more important than ever. In almost all jobs you need to coordinate work, build relationships and cope with complexity this entails. Microsoft Teams is an essential digital tool to enable this. This course you will help you develop your collaborating skills by learning how to use Teams' key features, and why, when and how you should use them. You will practise how to set up Teams and channels and what you use these for. You will learn how to use files in Teams, how to collaborate and co-author them, how you can keep track of collaborations and sync your files across different devices You will also focus on how Teams relates to SharePoint and OneDrive, and how manage your files efficiently. You will also focus on how to use the calendar effectively, how to conduct meetings and use the some key meeting features. You will also look at how to integrate other apps into Teams such as planner to help you coordinate work and create efficient working relationships. Teams is a fantastic means of collaboration but maintaining control across your working relationships can seem daunting. By the end of this course you will be clear and confident in how to coordinate these relationships so you are productive and efficient.



    This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here



    This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.
    Full fee £109.00 Senior fee £87.00 Concession £55.00
  2. Excel: advanced
    Course start date:  Wed 6 Mar 2024 (and 3 other dates)

    Location on this date:  Hybrid (choose either online or in-person)

    Tutors:  Terry Myers
    Learn advanced features of Excel: linking, advanced sorting, filtering, advanced formulae, scenarios, data validation and audit spreadsheet, pivot tables and macros to create and work with complex spreadsheets. This course is suitable for anyone who is involved in Data Analysis using Excel.



    This course will be delivered online or in person. See the ‘What is the course about?’ section in course details for more information.
    Full fee £199.00
    Rating:
    98% of 100
  3. Digital skills for business: visualising data with Excel - from column charts to scatter plots (intermediate)
    Course start date:  Thu 7 Mar 2024

    Location on this date:  Hybrid (choose either online or in-person)

    Data visualization in Excel is an essential skill, used by business, researchers, statisticians, journalists and many more to make information interesting and accessible. On this course you will focus on the key ways of presenting and interpreting data so you can describe patterns, trends and relationships as well find anomalies and inconsistencies. You will work on when, why and how to use the different visualisations including bar charts, line graphs, scatter plots, pie charts and tables. You will also examine different ways of formatting the data. By the end of the course you can be confident you can present and visualise data in a way that enhances what you want to say and engages others.



    This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here



    This course will be delivered online or in person. See the ‘What is the course about?’ section in course details for more information.
    Full fee £179.00 Senior fee £143.00 Concession £90.00
  4. Learning to use your iPhone
    Course start date:  Mon 11 Mar 2024 (and 1 other date)

    Location on this date:  Keeley Street

    Is your iPhone confusing you? Are you unsure how to make the most of its many features? This short course will help you understand your phone, troubleshoot problems and use some of its most popular features and apps. By the end of the course you will be confident you can use or find out how to use the key features of your phone.



    This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here
    Full fee £29.00
    Rating:
    92% of 100
  5. Pivot Tables: the Basics and Beyond
    Evening
    Course start date:  Tue 12 Mar 2024

    Location on this date:  Hybrid (choose either online or in-person)

    Tutors:  Abbott Katz
    In this course you will learn the essentials of pivot table construction and all additional features that will enhance the user’s pivot table competence.



    This course will be delivered online or in person. See the ‘What is the course about?’ section in course details for more information.
    Full fee £99.00 Senior fee £79.00 Concession £64.00
  6. Level 3 certificate in IT user skills (ICDL Advanced)
    Weekend
    Course start date:  Sat 16 Mar 2024 (and 1 other date)

    Location on this date:  Hybrid (choose either online or in-person)

    Do you want to know you can work to an outstanding level in any work environment requiring expertise in Word, Excel, PowerPoint and Access? Do you want a qualification to prove these skills? The Level 3 Certificate in IT User Skills (ECDL Advanced) will give you exceptional proficiency in word processing, spreadsheet, presentation and database software, and will improve your productivity in using IT. You will gain all the skills you need to work at the highest level in an office environment. The Advanced Learner Loan is available for this course.



    You need to do a pre-course assessment. Contact universal.skills@citylit.ac.uk / 020 8078 0489 for a face-to-face assessment or click the Start Assessment button on this page. Log on with your email address (not name).



    The Free Courses for Jobs initiative is for Londoners aged 24 or over at the start of the course who are: on a low-income; or on certain benefits; or do not have a full level 3 qualification. For more information Click here



    The course fee is £1200. If you are unable to pay this upfront, you can choose to apply for an Advanced Learner Loan from Student Finance England (SFE) to help cover the course fee, repayable after the course ends. A deposit of £200 is also payable to secure your place (refundable after you complete the course). You can find more information about the Advanced Learner Loan www.citylit.ac.uk/advanced-learner-loans



    For more information, please call Universal Skills on (telephone temporarily unavailable).



    This course will be delivered online or in person. See the ‘What is the course about?’ section in course details for more information.
    Full fee £1,200.00 Senior fee £1,200.00 Concession £1,200.00
  7. Becoming confident with online communication: chat, calls, meetings and files on Teams (foundation)
    Course start date:  Mon 18 Mar 2024

    Location on this date:  Keeley Street

    The pandemic led to millions of people discovering the need for interactive online communication. As a result, Teams has become an essential collaborative tool, particularly in the workplace. This course will enable you to become confident in using the key functions of the program and understand when and how you should use. You will focus on how to make calls, chat and book meetings, use the camera and mute yourself . And you will also focus on how to use and organise files so you can be fully collaborative.



    This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here
    Full fee £29.00 Senior fee £23.00 Concession £15.00
  8. Using Apple Mac OS: short introduction
    Course start date:  Mon 25 Mar 2024 (and 1 other date)

    Location on this date:  Keeley Street

    Tutors:  Michael Harding
    Learn about Apple Mac computers: the desktop, layout and environment, how to open, save and close files, and navigate the operating system.
    Full fee £49.00
    Rating:
    84% of 100
  9. Business administration: how to be a PA (foundation)
    Evening
    Course start date:  Tue 9 Apr 2024

    Location on this date:  Keeley Street

    Do you already have a number of administration skills, and looking to become a personal assistant? Do you work as a PA but need clarity about the role and some skills to do your job more effectively? On this course you will focus on the fundamentals of being a good PA, including understanding what should and should not be expected of you. You will focus on maintaining office systems and organising files including shared drives. You will work on how to deal efficiently with incoming emails and staying on top of information, including prioritising your tasks. You will practise screening enquiries and requests, organising meetings efficiently and maintaining diaries, taking minutes effectively and understanding your relationship with your employer. By the end of the course you will be confident you know what the role entails and that you have the skills to do it.



    This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here
    Full fee £49.00 Senior fee £39.00 Concession £25.00
  10. Business administration: ICT skills for business (advanced)
    Weekend
    Course start date:  Sun 14 Apr 2024

    Location on this date:  Online

    Are you already a competent administrator ready to develop more advanced digital skills so you can become more efficient and productive and advance in your career? This course will help you learn how to use more complex functions in Excel so you can handle and analyse data precisely as well as provide bigger picture analyses. You will also focus on how to use the more sophisticated elements of PowerPoint to produce high quality presentations which meet the demands of the modern workplace. In addition, you will become familiar with key aspects of financial software so you can handle and process sales and purchases. By the end of the course you will have the skills to set you apart from other administrators and become an invaluable member of any team.



    This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here



    This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.
    Full fee £149.00 Senior fee £119.00 Concession £75.00
  11. Getting started: becoming confident on your computer and online (complete beginner)
    Course start date:  Tue 16 Apr 2024

    Location on this date:  Keeley Street

    Are you completely new to computers and the Internet? This course will help you get started on using a computer and the internet. You will learn all the basics and the key terms you need to starting becoming confident on a computer and online. You will learn about different files and how to create and save them. You will learn how to write and send simple letters and emails. You will develop your internet skills so you can find information and complete online forms. Finally, you do all of this while learning how to remain safe online and to keep your files secure.



    This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here
    Full fee £39.00 Senior fee £31.00 Concession £20.00
  12. Becoming a confident online citizen: developing your problem-solving and research skills for inside and outside work (foundation)
    Course start date:  Tue 16 Apr 2024

    Location on this date:  Keeley Street

    Finding, researching and evaluating information online is an essential skill inside and outside of work - whether you are using your computer, smartphone, CHATGPT or digital assistances. On this course you will learn research and problem-solving skills on different devices. You will work on completing everyday life and work tasks so you discover how to search online effectively, find information and images on different databases, use filters, and search within a specific website or social media platform. You will work on refining your searches on search engines, on CHATGPT and other digital assistants, both verbally and in writing. You will focus on how to evaluate the evidence you find as well as the security of the data you are finding. Finally, you will work on finding information and files on your hard drive and across your devices via the cloud. By the end of the course you will have learned not only key digital skills but also transferable skills such as problem-solving, research and analytical skills.



    This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here
    Full fee £49.00 Senior fee £39.00 Concession £25.00
  13. Becoming confident with online communication: Zoom (beginner)
    Course start date:  Tue 16 Apr 2024

    Location on this date:  Keeley Street

    Are you new to Zoom? Have you started to use it but are unsure about some of its functions? Do you need to use Zoom at work, in your studies or to communicate with friends and relatives? Zoom is now as essential to communication as texts, emails, smartphones and PCs. This course will take you from the basics of being on Zoom as a participant and a host, including how to join meetings and set them up. You will learn what to do in both circumstances, what appropriate etiquette is, how to use chat and other features such as breakout rooms, how to share your screen, take control of someone else's screen and how to make sure you don't do something on Zoom that you shouldn't. By the end of this course, you will be able to comfortably host a meeting with friends or work colleagues, communicate, privately share and collaborate on projects or ideas.



    This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here
    Full fee £29.00 Senior fee £23.00 Concession £15.00
  14. Digital skills for business: presenting and managing professional-looking documents with Word and Excel - from reports to newsletters (intermediate)
    Evening
    Course start date:  Wed 17 Apr 2024

    Location on this date:  Online

    Do you need to present well-organised complex documents at work that are easy to read and follow? Are you responsible for compiling reports or other long documents? On this course, you will develop all the skills you need to use Microsoft Word to create data rich documents which meet professional standards. You will learn time-saving techniques and become skilled in using outlines, templates, consistent formatting, headers, footers, tables, images as well as controlling text flow. You will also work on integrating Excel data into your Word document as well as using mail merge to distribute your documents. These are vital skills across a range of jobs that will not only save you time but also reduce the frustrations often associated with use of Word.



    This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here



    This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.
    Full fee £149.00 Senior fee £119.00 Concession £75.00
  15. Managing files on Apple maciOS and iCloud
    Last Few Places
    Course start date:  Thu 18 Apr 2024

    Location on this date:  Keeley Street

    Tutors:  Michael Harding
    Ever wonder how to get to grips with your iPhone, iPad and iCloud file storage? This course is intended for beginners to experienced users who need to set up and tidy their iCloud storage.
    Full fee £49.00 Senior fee £39.00 Concession £32.00
    Rating:
    75% of 100
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