Digital & general computer skills

Digital Skills & Other Computer Skills

Digital skills are universal, as essential as English and Maths for making progress at work, expressing yourself and participating socially.

Our Digital and Office Skills courses develop all your key digital and computing skills from beginner to advanced. You do not learn just the software but focus on the tasks and goals digital skills help you achieve whether analysing data at work or organising your photos on your smartphone. 

You also develop the most in-demand common work and life skills such as problem-solving, analysing, decision-making, working together, attending to details and seeing the bigger picture.

Courses available both in-person and online

Whether you are a recently redundant manager, a carer returning to work, an experienced office-worker or a retiree, our digital skills courses will help you upskill, communicate more effectively, and become a more active citizen.

You can choose long or short courses, online or in-person, with qualifications or without. 

No matter how you prefer to learn, we have the class for you. Most of our courses are FREE if you are on a low income or claiming benefits.

For initial advice and assessment contact universal.skills@citylit.ac.uk / 020 4582 0423

See our guide to online learning for more information about accessing our live online courses.

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  1. Staying safe online with your Apple Mac
    Course start date:  Mon 17 Jun 2024

    Location on this date:  Keeley Street

    Tutors:  Michael Harding
    Cybersecurity doesn’t have to be complicated. Find out how to protect yourself, your Apple Mac and your most sensitive data in this short course.
    Full fee £49.00 Senior fee £39.00 Concession £32.00
  2. Digital skills for business: how to use SharePoint for collaboration (intermediate)
    Evening
    Course start date:  Mon 17 Jun 2024

    Location on this date:  Online

    SharePoint is an increasingly common collaboration tool across workplaces, vital for keeping staff informed as well as enabling them to work together across projects. On this course, you will focus on the purpose of SharePoint, when to use it and how it fits into your business communications. You will learn how to create a Team Site, lay out the site effectively, manage your files within the Document Library, work on and share your files, plus customise your site effectively. This course will prioritise what you use SharePoint for so you can situate its functions within work-based tasks and fully grasp why you are using it.



    This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here



    This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.
    Full fee £119.00 Senior fee £95.00 Concession £60.00
  3. Excel: advanced
    Course start date:  Thu 20 Jun 2024 (and 8 other dates)

    Location on this date:  Hybrid (choose either online or in-person)

    Tutors:  Terry Myers
    Learn advanced features of Excel: linking, advanced sorting, filtering, advanced formulae, scenarios, data validation and audit spreadsheet, pivot tables and macros to create and work with complex spreadsheets. This course is suitable for anyone who is involved in Data Analysis using Excel.



    This course will be delivered online or in person. See the ‘What is the course about?’ section in course details for more information.
    Full fee £199.00 Senior fee £159.00 Concession £129.00
    Rating:
    98% of 100
  4. Using Apple Mac OS: a detailed introduction
    Evening
    Course start date:  Mon 24 Jun 2024 (and 1 other date)

    Location on this date:  Keeley Street

    Tutors:  Michael Harding
    Discover how an Apple Mac computer works, the common functions and their applications. For Apple Mac users with little or no previous experience.
    Full fee £199.00 Senior fee £159.00 Concession £129.00
    Rating:
    100% of 100
  5. Becoming confident in file management and Windows 11 on your PC (beginners)
    Last Few Places, Evening
    Course start date:  Mon 24 Jun 2024

    Location on this date:  Keeley Street

    Are you able to find the files you need on your PC or on your work's shared drive? Do you know how to search for



    missing files? Have you got a system to organise your work or home files? Files are the essential components of



    computer use and it is vital to manage them well, especially as cloud use becomes more common. On this course you will learn how to navigate Windows 11, essential to good file management, as well as discover more about files, become confident with the terminology and develop strategies for saving, organising, navigating and searching files of all types. You will also learn how to back up your files so you never lose them!



    This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here
    Full fee £69.00 Senior fee £55.00 Concession £35.00
  6. Excel: expert
    Course start date:  Wed 26 Jun 2024 (and 1 other date)

    Location on this date:  Hybrid (choose either online or in-person)

    Tutors:  Abbott Katz
    This course is ideal if you want to master you Excel skills for data analysis. You will learn how to create dialogue boxes,combo boxes,spinners,drop down lists,user forms and macros.You should have attended our 'Excel: advanced' course, or have equivalent knowledge or experience.



    This course will be delivered online or in person. See the ‘What is the course about?’ section in course details for more information.
    Full fee £199.00 Senior fee £159.00 Concession £129.00
    Rating:
    100% of 100
  7. Excel: applying formulae and functions
    Course start date:  Mon 8 Jul 2024

    Location on this date:  Hybrid (choose either online or in-person)

    Tutors:  Aurica Jalba
    Move beyond basic arithmetic in Excel and learn to use the power of formulas and functions to save time and extract new information from your data.



    This course will be delivered online or in person. See the ‘What is the course about?’ section in course details for more information.
    Full fee £49.00 Senior fee £39.00 Concession £32.00
  8. Excel: tricks and tips for productivity
    Course start date:  Wed 10 Jul 2024 (and 1 other date)

    Location on this date:  Keeley Street

    Tutors:  Aurica Jalba
    Do you have some familiarity with Excel? Would you like to learn methods that will make your use of the software easier and more efficient? The focus of the day will be to look at different features of Excel as well as adjusting settings and other shortcuts to improve your experience and productivity.
    Full fee £99.00 Senior fee £79.00 Concession £64.00
    Rating:
    100% of 100
  9. Touch typing and keyboard skills
    Course start date:  Tue 10 Sep 2024 (and 1 other date)

    Location on this date:  Keeley Street

    Do you need to learn to type quickly and efficiently? Are you working or do you want to work in administration? Learn how to type with correct finger placement without looking at the keyboard. Build your speed with practice and speed tests. No previous experience required.



    This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here
    Full fee £179.00 Senior fee £143.00 Concession £90.00
    Rating:
    88% of 100
  10. Getting ready for essential digital skills for work (Level 1)
    Course start date:  Wed 11 Sep 2024

    Location on this date:  Keeley Street

    Do you have some digital skills but lack confidence to use them? Would you like to gain the most essential digital skills needed for today's workplace? If so, and you need to develop the foundational digital skills for today's job market, this is the course for you. The course will give you the confidence to use different digital devices and tools to collaborate and communicate efficiently with work colleagues, to create and edit documents and presentations, and make simple spreadsheets. You will learn about different types of digital communication as well as how to use online resources for finding and using information and completing transactions. You will learn the transferable digital skills you need to progress, participate and express yourself in the workplace and gain a qualification. 53% of UK employees do not have the digital skills needed for work. You don't need to be one of them.



    Please note: you MUST pass the first part of the course, attend every class and do the necessary homework. If you do not, you will not be able to continue the course.



    You need to do a pre-course assessment. Contact universal.skills@citylit.ac.uk / 020 8078 0489 for a face-to-face assessment or click the Start Assessment button on this page. Log on with your email address (not name.



    This course is free for learners who have digital skills assessed as below level 1. For more information Click here
    Full fee £0.00 Senior fee £0.00 Concession £0.00
  11. Becoming confident with digital skills and AI chat: on your computer and online (beginner)
    Course start date:  Thu 12 Sep 2024 (and 1 other date)

    Location on this date:  Keeley Street

    Are you new to computers and the Internet? Do you need to increase your confidence with digital skills? This course will ensure you have a solid foundation in using computers and being online. You will learn the essential features of creating, saving, storing different types of files and documents, including photos and letters in Word. You will develop your internet skills to find information quickly and efficiently, and learn how to transfer this information to different documents and people. You will also learn the basics of how of how to use Zoom to host meetings and communicate effectively online. Finally, you do all of this while learning how to remain safe online and to keep your files secure.



    This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here
    Full fee £59.00 Senior fee £55.00 Concession £35.00
  12. Level 3 certificate in IT user skills (ICDL Advanced)
    Course start date:  Sat 14 Sep 2024 (and 1 other date)

    Location on this date:  Hybrid (choose either online or in-person)

    Do you want to know you can work to an outstanding level in any work environment requiring expertise in Word, Excel, PowerPoint and Access? Do you want a qualification to prove these skills? The Level 3 Certificate in IT User Skills (ECDL Advanced) will give you exceptional proficiency in word processing, spreadsheet, presentation and database software, and will improve your productivity in using IT. You will gain all the skills you need to work at the highest level in an office environment. The Advanced Learner Loan is available for this course.



    You need to do a pre-course assessment. Contact universal.skills@citylit.ac.uk / 020 8078 0489 for a face-to-face assessment or click the Start Assessment button on this page. Log on with your email address (not name).



    The Free Courses for Jobs initiative is for Londoners aged 24 or over at the start of the course who are: on a low-income; or on certain benefits; or do not have a full level 3 qualification. For more information Click here



    The course fee is £1200. If you are unable to pay this upfront, you can choose to apply for an Advanced Learner Loan from Student Finance England (SFE) to help cover the course fee, repayable after the course ends. A deposit of £200 is also payable to secure your place (refundable after you complete the course). You can find more information about the Advanced Learner Loan www.citylit.ac.uk/advanced-learner-loans



    For more information, please call Universal Skills on (telephone temporarily unavailable).



    This course will be delivered online or in person. See the ‘What is the course about?’ section in course details for more information.
    Full fee £1,200.00 Senior fee £1,200.00 Concession £1,200.00
  13. Becoming confident in digital skills: Word, Excel, PowerPoint and Outlook (beginner)
    Evening
    Course start date:  Mon 16 Sep 2024

    Location on this date:  Keeley Street

    Do you know the basics of emailing and internet use? Are you ready to work with Word, Excel, PowerPoint and Outlook? Then this course is for you. You will start learning how to word process, use spreadsheets and create presentations, vital skills in today’s world inside and outside the workplace. You will also learn the most essential aspects of Outlook so you can send and receive emails and organise them. You will develop these skills by working on key tasks such as letter-writing, budgeting, presenting and contacting work colleagues. By the end of the course you will be able to create well-presented short texts such as letters, design simple budgets and tables, produce effective and attractive presentations and email them to friends and work colleagues. Start your journey today!



    This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here
    Full fee £89.00 Senior fee £71.00 Concession £45.00
  14. Digital skills for the workplace: using Excel (foundation)
    Course start date:  Tue 17 Sep 2024

    Location on this date:  Keeley Street

    Do you need to learn how to use Excel for the office or to keep track of your finances? Do you want to be able to handle, present data and make calculations inside and outside of work? This course is perfect for anyone who needs a good foundation on the basics of Microsoft's popular spreadsheet program. On this course, you will learn how to enter and present data and make it visually appealing, readable and usable through changes of font, style, use of tables and other formatting features. You will practise making calculations, using functions and formulae, modifying links between worksheets, as well as creating basic charts and graphs - a great way of visualizing data!



    This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here
    Full fee £179.00 Senior fee £143.00 Concession £90.00
  15. Becoming confident with online communication: Zoom (beginner)
    Course start date:  Thu 19 Sep 2024

    Location on this date:  Keeley Street

    Are you new to Zoom? Have you started to use it but are unsure about some of its functions? Do you need to use Zoom at work, in your studies or to communicate with friends and relatives? Zoom is now as essential to communication as texts, emails, smartphones and PCs. This course will take you from the basics of being on Zoom as a participant and a host, including how to join meetings and set them up. You will learn what to do in both circumstances, what appropriate etiquette is, how to use chat and other features such as breakout rooms, how to share your screen, take control of someone else's screen and how to make sure you don't do something on Zoom that you shouldn't. By the end of this course, you will be able to comfortably host a meeting with friends or work colleagues, communicate, privately share and collaborate on projects or ideas.



    This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here
    Full fee £9.00 Senior fee £7.00 Concession £5.00
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