Digital & general computer skills

Digital Skills & Other Computer Skills

Digital skills are now a universal skill that is as essential to participating, progressing and expressing yourself within society as English and Maths.

Our Digital and Office Skills courses will develop all of your general digital and computing skills from beginner to advanced and do so in a way that situates your learning and prepares you for the world outside the classroom, for working and non-working life. You will not only develop your digital abilities but also the most in-demand skills for life: problem-solving, analysing, decision-making, working together, attending to details and seeing the bigger picture.

Whether you are recently redundant, returning to work, looking to upskill, or wanting to do everyday tasks and communicate better with family and friends, we have the courses to help you succeed.

All our courses are run by experienced and creative tutors who will ensure you learn at the right level and pace with all the support you need. We are here to help you become an active digital citizen.

Courses available both in-person and online

We offer a range of courses allowing you to choose between online and in-person learning. All our courses are live, interactive, and taught by expert tutors. No matter how you prefer to learn, we've got the class for you. See our guide to online learning for more information about accessing our live online courses.

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  1. Becoming confident with online communication: Zoom
    Course start date:  Tue 31 Jan 2023 (and 2 other dates)

    Location on this date:  Keeley Street

    Are you new to Zoom? Have you started to use it but are unsure about some of its functions? Do you need to use Zoom at work, in your studies or to communicate with friends and relatives? Zoom is now as essential to communication as texts, emails, smartphones and PCs. This course will take you from the basics of being on Zoom as a participant and a host, including how to join meetings and set them up. You will learn what to do in both circumstances, what appropriate etiquette is, how to use chat and other features such as breakout rooms, how to share your screen, take control of someone else's screen and how to make sure you don't do something on Zoom that you shouldn't.



    By the end of this course, you will be able to comfortably host a meeting with friends or work colleagues, communicate, privately share and collaborate on projects or ideas.



    This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click here
    Full fee £19.00 Senior fee £15.00 Concession £10.00
    Rating:
    100% of 100
  2. Business administration: how to be an administrator for beginners (with digital skills)
    Evening
    Course start date:  Wed 1 Feb 2023

    Location on this date:  Keeley Street

    Are you a new administrator wanting to develop your skills? Do you want to become an administrator but are unsure what the job entails? Do you need to update your organisational and digital skills for the virtual office? On this course you will learn the essentials of how to be a good administrator whether this is your specific job or an essential element of your work. You will focus on how to deal with administrative complexity, see the bigger picture while being detail-oriented and solve problems calmly. You will work on different ways of being organised, how to achieve goals and tasks on time, prioritising and being service-oriented. By the end of this course, you will be confident in your administration skills whatever your environment and whether face-to-face or online.



    This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click here
    Full fee £129.00 Senior fee £103.00 Concession £65.00
  3. PC maintenance: an introduction
    Course start date:  Fri 10 Feb 2023

    Location on this date:  Keeley Street

    Tutors:  Terry Myers
    Learn how to troubleshoot and solve common computer hardware problems. Discover what is inside a computer, how it works and how to upgrade computer components.
    Full fee £199.00 Senior fee £159.00 Concession £129.00
    Rating:
    100% of 100
  4. Essential digital skills for work (Level 1)
    Course start date:  Wed 21 Sep 2022 (and 2 other dates)

    Location on this date:  Keeley Street

    Do you have some digital skills but lack confidence to use them? Would you like to gain the most essential digital skills needed for today's workplace? If so, and you need to develop the foundational digital skills for today's job market, this is the course for you. The course will give you the confidence to use different digital devices and tools to collaborate and communicate efficiently with work colleagues, to create and edit documents and presentations, and make simple spreadsheets. You will learn about different types of digital communication as well as how to use online resources for finding and using information and completing transactions. You will learn the transferable digital skills you need to progress, participate and express yourself in the workplace and gain a qualification. 53% of UK employees do not have the digital skills needed for work. You don't need to be one of them.



    You need to complete a pre-course assessment to make sure you are on the right course. Click on the Start Assessment button. Or call our administrator on (telephone temporarily unavailable) or email universal.skills@citylit.ac.uk to arrange an assessment with one of our course advisors and start your journey.
    Full fee £0.00 Senior fee £0.00 Concession £0.00
  5. Managing files on Apple maciOS and iCloud
    ONLINE
    Course start date:  Wed 15 Feb 2023

    Location on this date:  Online

    Tutors:  Michael Harding
    Ever wonder how to get to grips with your iPhone, iPad and iCloud file storage? This course is intended for beginners to experienced users who need to set up and tidy their iCloud storage.



    This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.
    Full fee £49.00 Senior fee £39.00 Concession £32.00
    Rating:
    80% of 100
  6. Becoming confident in file management and Windows 10 on your PC (beginner)
    Course start date:  Thu 16 Feb 2023

    Location on this date:  Keeley Street

    Are you able to find the files you need on your PC or on your work's shared drive? Do you know how to search for



    missing files? Have you got a system to organise your work or home files? Files are the essential components of



    computer use and it is vital to manage them well, especially as cloud use becomes more common. On this course you will learn how to navigate Windows 10, essential to good file management, as well discover more about files, become confident with the terminology and develop strategies for saving, organising, navigating and searching files of all types. You will also learn how to back up your files so you never lose them!



    This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click here
    Full fee £69.00 Senior fee £55.00 Concession £35.00
    Rating:
    100% of 100
  7. Becoming confident with digital skills: on your computer and online (beginner)
    Evening
    Course start date:  Tue 21 Feb 2023 (and 1 other date)

    Location on this date:  Keeley Street

    Are you new to computers and the Internet? Do you need to increase your confidence with digital skills? Are you confused by Zoom? This course will ensure you have a solid foundation in using computers and being online. You will learn the essential features of creating, saving, storing different types of files and documents, including photos and letters in Word. You will develop your internet skills to find information quickly and efficiently, and learn how to transfer this information to different documents and people. You will also learn the basics of how of how to use Zoom to host meetings and communicate effectively online. Finally, you do all of this while learning how to remain safe online and to keep your files secure.



    This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click here
    Full fee £59.00 Senior fee £47.00 Concession £30.00
  8. Essential digital skills for the workplace: Word, Excel and PowerPoint (foundation-level 1)
    Evening
    Course start date:  Mon 27 Feb 2023

    Location on this date:  Keeley Street

    Would you like to gain the most essential digital skills needed for today's workplace? Do you need to develop the foundational digital skills for today's job market? Then this is the course for you. Suitable for those who already have some knowledge of Microsoft Office programs, this course will give you the confidence to use Word, Excel and PowerPoint within the workplace so you can create documents, spreadsheets and presentations. You will learn the key skills needed to word process, handle data and produce clear digital. 53% of UK employees do not have the digital skills needed for work. You don't need to be one of them.



    This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click here
    Full fee £99.00 Senior fee £79.00 Concession £50.00
    Rating:
    100% of 100
  9. A short introduction to Apple Photos
    Course start date:  Wed 1 Mar 2023

    Location on this date:  Keeley Street

    Tutors:  Michael Harding
    Learn how to use Apple’s built in Photos programme to improve your skills in repairing, improving and organising your photographs.
    Full fee £49.00 Senior fee £39.00 Concession £32.00
  10. Becoming confident on the cloud: a new way of sharing and working with files (Google)
    Weekend
    Course start date:  Sat 4 Mar 2023

    Location on this date:  Keeley Street

    The digital world is changing from sending emails to sharing files. Attaching files, sending them, downloading them, working on them, saving them, re-attaching and re-sending them is becoming a thing of the past. Instead, with cloud computing, you can share and collaborate on files either at the same time or separately without any emailing or downloading. Join this course and learn how to do this and stay on top of your file management. Learn how to use google Drive to create, store, share and collaborate on different types of documents on your PC as well as other devices. Discover also how to maintain security while syncing your devices and accounts. By the end of this course, you will have grasped what cloud-computing means and be confident of exploring it further.



    This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click here
    Full fee £59.00 Senior fee £47.00 Concession £30.00
  11. Introduction to cyber security essentials
    Course start date:  Tue 7 Mar 2023

    Location on this date:  Keeley Street

    Tutors:  Sarah Collett
    Learn how to protect your personal or business data from cyber security attacks in this short course. You will learn how to deploy basic technical controls into your personal or organisation data information systems to ensure that basic technical security measures are in place.
    Full fee £89.00 Senior fee £71.00 Concession £58.00
  12. Learning to use your iPhone
    Course start date:  Mon 13 Mar 2023 (and 1 other date)

    Location on this date:  Keeley Street

    Is your iPhone confusing you? Are you unsure how to make the most of its many features? This short course will help you understand your phone, troubleshoot problems and use some of its most popular features and apps. By the end of the course you will be confident you can use or find out how to use the key features of your phone.



    This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click here
    Full fee £29.00 Senior fee £23.00 Concession £15.00
    Rating:
    92% of 100
  13. Learning to use your smartphone (Android)
    Course start date:  Thu 16 Mar 2023 (and 1 other date)

    Location on this date:  Keeley Street

    Does your smartphone confuse you? Are you unsure how to make the most of its many features? Understanding and navigating your way round a smartphone is now as important as being able to use a regular computer. This short course will help you understand your Android smartphone, troubleshoot problems and use some of the most popular apps. By the end of the course you will be confident you can use or find out how to use the key features of your phone.



    This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click here
    Full fee £29.00 Senior fee £23.00 Concession £15.00
    Rating:
    93% of 100
  14. Using Apple Mac OS: short introduction
    Course start date:  Tue 10 Jan 2023 (and 1 other date)

    Location on this date:  Keeley Street

    Tutors:  Michael Harding
    Learn about Apple Mac computers: the desktop, layout and environment, how to open, save and close files, and navigate the operating system.
    Full fee £49.00 Senior fee £39.00 Concession £32.00
  15. Touch typing and keyboard skills
    Evening
    Course start date:  Tue 10 Jan 2023 (and 2 other dates)

    Location on this date:  Keeley Street

    Do you need to learn to type quickly and efficiently? Are you working or do you want to work in administration? Learn how to type with correct finger placement without looking at the keyboard. Build your speed with practice and speed tests. No previous experience required.



    This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click here
    Full fee £179.00 Senior fee £143.00 Concession £90.00
    Rating:
    88% of 100

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