Digital Skills & Other Computer Skills

Are you completely new to computers and the Internet? This course will help you get started on using a computer and the internet. You will learn all the basics and the key terms you need to starting becoming confident on a computer and online. You will learn about different files and how to create and save them. You will learn how to write and send simple letters and emails. You will develop your internet skills so you can find information and complete online forms. Finally, you do all of this while learning how to remain safe online and to keep your files secure.

This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here

Are you a new administrator wanting to develop your skills? Do you want to become an administrator but are unsure what the job entails? Do you need to update your organisational and digital skills for the virtual office? On this course you will learn the essentials of how to be a good administrator whether this is your job or an essential element of your work. You will work on different ways of being organised, how to achieve goals and tasks on time, prioritising and being service-oriented. By the end of this course, you will be confident in your administration skills whatever your environment, face-to-face or online, and that you can deal with administrative complexity, see the bigger picture, be detail-oriented and solve problems calmly.

This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here

Do you want to gain a qualification and develop the most essential general digital skills needed in the modern workplace? On this course, you will develop key word-processing, presentation and data analysis skills so you are equipped for most jobs particularly those requiring extensive administration. You will work on a range of word-processing skills so you can create well-presented and informative documents. You will develop your skills on PowerPoint so you can create well-pitched, effective presentations for a variety of audiences. And you will improve your data manipulation and handling skills by practising key advanced features on Excel including use of formulae and pivot tables as well as learning the basic principles of the Access database. You will achieve a Level 2 qualification by completing units in word-processing and presentation skills.
You need to do a pre-course assessment. Contact universal.skills@citylit.ac.uk / 020 8078 0489 for a face-to-face assessment or click the Start Assessment button on this page. Log on with your email address (not name).

This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here

Are you new to Word and word processing? Do you want to learn this essential skill both for work and private life? This course will help you create and organise digital letters and short documents.You will learn all the basic functions of creating documents: adding, copying, moving and formatting text, inserting pictures and creating tables, checking spelling and grammar, changing the page layout and printing different documents accurately. All you need is enthusiasm, and confidence using a mouse and basic keyboard functions.

This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here

Do you have some digital skills but lack confidence to use them? Would you like to gain the most essential digital skills needed for today's workplace? If so, and you need to develop the foundational digital skills for today's job market, this is the course for you. The course will give you the confidence to use different digital devices and tools to collaborate and communicate efficiently with work colleagues, to create and edit documents and presentations, and make simple spreadsheets. You will learn about different types of digital communication as well as how to use online resources for finding and using information and completing transactions. You will learn the transferable digital skills you need to progress, participate and express yourself in the workplace and gain a qualification. 53% of UK employees do not have the digital skills needed for work. You don't need to be one of them.
Please note: you MUST pass the first part of the course, attend every class and do the necessary homework. If you do not, you will not be able to continue the course.
You need to do a pre-course assessment. Contact universal.skills@citylit.ac.uk / 020 8078 0489 for a face-to-face assessment or click the Start Assessment button on this page. Log on with your email address (not name.

This course is free for learners who have digital skills assessed as below level 1. For more information Click here

Our day-to-day activities from banking to shopping to paying bills are increasingly online. This course will make sure you can do this confidently and safely. You will learn how to access and use different services such as banks, utilities, local authorities, the NHS, the benefits system and online retailers such as Amazon. You will work on how to compare different products, prices, and other options, as well as how to aware of possible scams. You will learn how to upload documents and images. And you will investigate some of the most useful sites for job seeking, finding reliable information and accessing streaming safely. You will do all of this while also remaining safe and secure online.

This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here

Does the amount of data coming into your inbox and folders threaten to overwhelm you? Do you need to develop a system for managing information, tasks and meetings? MS Outlook and OneNote can be part of this system but for many people they feel part of the problem rather than the solution. This course will enable them to work for you not the other way round. You will focus on how to think about problems, solve them and what you are trying to achieve. You will work on developing an email routine that allows you to concentrate on tasks at hand and not be distracted by incoming messages. You will focus on how to create a folder system on Outlook and process using quick steps, rules, categories and colour-coding so you can keep a trace of emails, tasks and appointments. You will learn simple and efficient ways to schedule your work and use notes and task and the flagging system to keep track of your priorities. In addition you will focus on how you can integrate OneNote and Outlook to save you time.

This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here

The pandemic led to millions of people discovering the need for interactive online communication. As a result, Teams has become an essential collaborative tool, particularly in the workplace. This course will enable you to become confident in using the key functions of the program and understand when and how you should use. You will focus on how to make calls, chat and book meetings, use the camera and mute yourself . And you will also focus on how to use and organise files so you can be fully collaborative.

This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here

Do you need to present well-organised complex documents at work that are easy to read and follow? Are you responsible for compiling reports or other long documents? On this course, you will develop all the skills you need to use Microsoft Word to create data rich documents which meet professional standards. You will learn time-saving techniques and become skilled in using outlines, templates, consistent formatting, headers, footers, tables, images as well as controlling text flow. You will also work on integrating Excel data into your Word document as well as using mail merge to distribute your documents. These are vital skills across a range of jobs that will not only save you time but also reduce the frustrations often associated with use of Word.

This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here

Are you new to Outlook? Have you started using it but need more confidence? Working with emails and tasks is essential to almost every job and it can be easy to become overwhelmed by messages and information. This course will enable you to use the key features of Outlook including the do's and don'ts of sending and receiving emails, safely using and downloading attachments, adding signatures, creating folders to manage your emails, organising and using your calendar to keep on top of appointments, setting up reminders and creating task lists.

This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here

Does your smartphone confuse you? Do you want to learn more about it so you use more of its features? This course will help you and also provide you with a solid background to develop the rest of your digital skills. You will learn how a smartphone works, how to change some of the settings, use some of the most popular apps and troubleshoot some common problems. And you will learn how to do all this safely. By the end of the course you will be confident you can use or find out how to use the key features of your phone.

This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here

Knowing how to handle large amounts of data, analyse it effectively and then present the findings are essential workplace skills. A recent study found 88% of employers want employees with data analysis skills. This intermediate Excel course will help you develop these skills by focusing on common workplace tasks and problems that require some of the more complex Excel functions. You will focus on how to handle large amounts of data and convert it into usable, valuable information. You will develop your skills so you can work with different formulae and functions to create for example automated budgets that take into account variable conditions. You will learn how to link data across spreadsheets and also calculate and present trends. You will work with pivot tables and learn why you use them. By the end of the course you will be confident you have the skills and insight to handle, analyse and present data for a range of circumstances.

This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here

Do you want to learn how to create presentations? Are you completely new to PowerPoint? Can you use some PowerPoint features but want to expand your skills? On this course you will learn the essential elements of how to create an effective and engaging presentation from creating slides and slideshows from scratch, to using templates, to appropriate use of images and text. You will focus not only on the specific functions of PowerPoint but also what makes a presentation successful.

This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here