Digital Skills & Other Computer Skills

Are you new to Word and word processing? Do you want to learn this essential skill both for work and private life? This course will help you create and organise digital letters and short documents.You will learn all the basic functions of creating documents: adding, copying, moving and formatting text, inserting pictures and creating tables, checking spelling and grammar, changing the page layout and printing different documents accurately. All you need is enthusiasm, and confidence using a mouse and basic keyboard functions.



This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click here

Our day-to-day activities from banking to shopping to paying bills are increasingly online. This course will make sure you can do this confidently and safely. You will learn how to access and use different services such as banks, utilities, local authorities, the NHS, the benefits system and online retailers such as Amazon. You will work on how to compare different products, prices, and other options, as well as how to aware of possible scams. You will learn how to upload documents and images. And you will investigate some of the most useful sites for job seeking, finding reliable information and accessing streaming safely. You will do all of this while also remaining safe and secure online.



This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click here

The pandemic led to millions of people discovering the need for interactive online communication. As a result, Teams has become an essential collaborative tool, particularly in the workplace. This course will enable you to become confident in using the key functions of the program and understand when and how you should use. You will focus on how to make calls, chat and book meetings, use the camera and mute yourself . And you will also focus on how to use and organise files so you can be fully collaborative.



This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click here

Do you need to present well-organised complex documents at work that are easy to read and follow? Are you responsible for compiling reports or other long documents? On this course, you will develop all the skills you need to use Microsoft Word to create data rich documents which meet professional standards. You will learn time-saving techniques and become skilled in using outlines, templates, consistent formatting, headers, footers, tables, images as well as controlling text flow. You will also work on integrating Excel data into your Word document as well as using mail merge to distribute your documents. These are vital skills across a range of jobs that will not only save you time but also reduce the frustrations often associated with use of Word.



This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click here

SharePoint is an increasingly common collaboration tool across workplaces, vital for keeping staff informed as well as enabling them to work together across projects. On this course, you will focus on the purpose of SharePoint, when to use it and how it fits into your business communications. You will learn how to create a Team Site, lay out the site effectively, manage your files within the Document Library, work on and share your files, plus customise your site effectively. This course will prioritise what you use SharePoint for so you can situate its functions within work-based tasks and fully grasp why you are using it.



This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click here



This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.

Does the amount of data coming into your inbox and folders threaten to overwhelm you? Do you need to develop a system for managing information, tasks and meetings? MS Outlook and OneNote can be part of this system but for many people they feel part of the problem rather than the solution. This course will enable them to work for you not the other way round. You will focus on how to think about problems, solve them and what you are trying to achieve. You will work on developing an email routine that allows you to concentrate on tasks at hand and not be distracted by incoming messages. You will focus on how to create a folder system on Outlook and process using quick steps, rules, categories and colour-coding so you can keep a trace of emails, tasks and appointments. You will learn simple and efficient ways to schedule your work and use notes and task and the flagging system to keep track of your priorities. In addition you will focus on how you can integrate OneNote and Outlook to save you time.



This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click here



This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.

Knowing how to handle large amounts of data, analyse it effectively and then present the findings are essential workplace skills. A recent study found 88% of employers want employees with data analysis skills. This intermediate Excel course will help you develop these skills by focusing on common workplace tasks and problems that require some of the more complex Excel functions. You will focus on how to handle large amounts of data and convert it into usable, valuable information. You will develop your skills so you can work with different formulae and functions to create for example automated budgets that take into account variable conditions. You will learn how to link data across spreadsheets and also calculate and present trends. You will work with pivot tables and learn why you use them. By the end of the course you will be confident you have the skills and insight to handle, analyse and present data for a range of circumstances.



This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click here



This course will be delivered online or in person. See the ‘What is the course about?’ section in course details for more information.

Learn how to create effective Excel tables and to chart your data on this short course.



This course will be delivered online or in person. See the ‘What is the course about?’ section in course details for more information.

Are you using both a smartphone and a PC? Do you have different accounts but unsure how or if they link to one another? Have you asked yourself 'How did my photos get on my mobile device - I didn't put them there?' Operating across different digital devices and accounts can be helpful but also confusing and potentially compromises your digital security. On this course you will learn how to sync and manage your files across multiple devices so you can be sure where your different files are, are organised effectively and are secure.



This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click here

Cybersecurity doesn’t have to be complicated. Find out how to protect yourself, your Apple Mac and your most sensitive data in this short course.

Does your smartphone confuse you? Are you unsure how to make the most of its many features? Understanding and navigating your way round a smartphone is now as important as being able to use a regular computer. This short course will help you understand your Android smartphone, troubleshoot problems and use some of the most popular apps. By the end of the course you will be confident you can use or find out how to use the key features of your phone.



This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click here

Does your smartphone confuse you? Do you want to learn more about it so you use more of its features? This course will help you and also provide you with a solid background to develop the rest of your digital skills. You will learn how a smartphone works, how to change some of the settings, use some of the most popular apps and troubleshoot some common problems. And you will learn how to do all this safely. By the end of the course you will be confident you can use or find out how to use the key features of your phone.

Are you new to Outlook? Have you started using it but need more confidence? Working with emails and tasks is essential to almost every job and it can be easy to become overwhelmed by messages and information. This course will enable you to use the key features of Outlook including the do's and don'ts of sending and receiving emails, safely using and downloading attachments, adding signatures, creating folders to manage your emails, organising and using your calendar to keep on top of appointments, setting up reminders and creating task lists.



This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click here

Learn how to stay safe online, tame the clutter and keep your Mac running smoothly in this short course.

Are you nervous about using Facebook? Do you need an introduction on how to use Instagram? This course will help you. You will learn how to join both platforms and use their key features It will start you on your journey towards digital communication and you will learn the different ways you can connect to friends, family and the wider world. Safely and securely.



This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click here